Fix Your Broken App and Servers or Stop Selling It!
Why did I just pay $10 for this app? The app and servers are completely broken, it’s virtually unusable! I figured with 21k 5 star ratings that it would be fine. I didn’t even notice that the app hasn’t had a version release for TWO YEARS. Playing online is so bugged it’s broken. Every time I start a game the app just hangs, meanwhile the backend and the other players think I’m just sitting there letting the clock run down. I literally have to close the app, reopen it, and rejoin the game every single time. And it’s so slow, it wastes two minutes of my clock time easily. I know I’m not the only one having the issues either because every game involves other players disconnecting and reconnecting at least once. Meanwhile as I’m busy rebooting the app trying to get into the game, a robot has taken over to make dumb decisions on my behalf. Absolutely ridiculous. I’ve never had to get a refund for an app but I guess there’s a first for everything. Not even sure how to go about doing that??
Oh, and sometimes it simply hangs on “Authenticating” and you just can’t play.
Oh, and sometimes it simply hangs on “Authenticating” and you just can’t play.
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Fix Your Broken App and Servers or Stop Selling It!
Why did I just pay $10 for this app? The app and servers are completely broken, it’s virtually unusable! I figured with 21k 5 star ratings that it would be fine. I didn’t even notice that the app hasn’t had a version release for TWO YEARS. Playing online is so bugged it’s broken. Every time I start a game the app just hangs, meanwhile the backend and the other players think I’m just sitting there letting the clock run down. I literally have to close the app, reopen it, and rejoin the game every single time. And it’s so slow, it wastes two minutes of my clock time easily. I know I’m not the only one having the issues either because every game involves other players disconnecting and reconnecting at least once. Meanwhile as I’m busy rebooting the app trying to get into the game, a robot has taken over to make dumb decisions on my behalf. Absolutely ridiculous. I’ve never had to get a refund for an app but I guess there’s a first for everything. Not even sure how to go about doing that??
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Way Past Due for an UPDATE
This is my favorite board game and app, but this app hasn’t been updated in ages. I recall an interview with the development team for the Ticket to Ride app saying there would be more maps added way back in 2020; over 2 years later here we are with the same maps, it’s getting a bit stale.
Wish we could have some more of the physical boards added like Rails and Sails, Great Lakes, San Francisco, Amsterdam, Old West, etc. It would be more engaging to have seasonal events too like for Halloween, Christmas, etc., while implementing some of the existing add ons and expansions like the Halloween Freighter trains, Alvin & Dexter, Depots… It would also be nice to have more customization, such as being able to use stations on any map.
I would think there would be more frequent updates considering this app is near the top of the chart in board games in the App Store.
Wish we could have some more of the physical boards added like Rails and Sails, Great Lakes, San Francisco, Amsterdam, Old West, etc. It would be more engaging to have seasonal events too like for Halloween, Christmas, etc., while implementing some of the existing add ons and expansions like the Halloween Freighter trains, Alvin & Dexter, Depots… It would also be nice to have more customization, such as being able to use stations on any map.
I would think there would be more frequent updates considering this app is near the top of the chart in board games in the App Store.
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Good, Not Great
I love this board game, but this app gets annoying at times.
- First, I don’t need you to stop the game and inform me every time somebody closes their app for a second to check something on their phone. Just switch them to a computer player and keep going.
- Second, why don’t we know how many players are in a game until the game starts?
- Lastly, put a shorter time limit on making moves. Players should have 20-30 seconds to use their turn or else they get switched to a computer player. If players are taking 1 minute + to make a move, I just close the game. I care nothing about what it does to my player ranking.
- First, I don’t need you to stop the game and inform me every time somebody closes their app for a second to check something on their phone. Just switch them to a computer player and keep going.
- Second, why don’t we know how many players are in a game until the game starts?
- Lastly, put a shorter time limit on making moves. Players should have 20-30 seconds to use their turn or else they get switched to a computer player. If players are taking 1 minute + to make a move, I just close the game. I care nothing about what it does to my player ranking.
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Dodgy Local mode ruins gameplay
We like the board game, but having a computer help with counting and cards is so much easier. My family has tried to play in Local mode for years, both over Bluetooth and WiFi. Most of the time the game ends in a disappointing stalemate because one player gets disconnected and cannot get reconnected into a playing state, so they have an infinite turn.
I have no idea why this happens. We have had it happen at the beginning of games as well as near the end of them. It is quite frustrating because you never know if this is one of the rare instances where you will be able to complete a game.
What happens is this. All players except one get a message that a player has disconnected and the game is waiting for them to reconnect. That player might have a similar message, but without indication of who is still connected or sometimes some other message. We have tried rejoining and force quitting the game, relaunching and rejoining, but a typical best case is that the game recognizes that the player has rejoined and removes the message from the other players’ screens, but the player who was allegedly disconnected is unable to take any actions except to leave the game again.
Other game modes are still fun, but we would like to use local most of all.
I have no idea why this happens. We have had it happen at the beginning of games as well as near the end of them. It is quite frustrating because you never know if this is one of the rare instances where you will be able to complete a game.
What happens is this. All players except one get a message that a player has disconnected and the game is waiting for them to reconnect. That player might have a similar message, but without indication of who is still connected or sometimes some other message. We have tried rejoining and force quitting the game, relaunching and rejoining, but a typical best case is that the game recognizes that the player has rejoined and removes the message from the other players’ screens, but the player who was allegedly disconnected is unable to take any actions except to leave the game again.
Other game modes are still fun, but we would like to use local most of all.
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Fun game, terrible app.
Ive played this game for about 2 years now and was introduced with the board game version while playing with family. I thought the board game was a ton of fun so I downloaded the app. Originally everything was great with the app and there were only some minor bugs, but since the past year everything is terrible. The chat option has been shut off for forever (I understand it’s a family game but their should be an option to turn on or off chat according to an individual player basis) and worst of all the game bugs out and crashes every other game!! One game (online that is) will go by with no problems, and then all of a sudden for 5 games straight it’ll pause in the middle, with no warning to me, I have to refresh the game and by the time I refresh either the game is done (and the computer finishes it for me) or the computer has ruined my game by playing 10 moves that I never asked for!! The game almost always crashes mid game and it’s so frustrating as I’ve been playing it for more than a year on the app version now. Extremely dissapointed. A fun game, with terrible execution.
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Enjoyable game, but needs some updates
I really enjoy playing Ticket to Ride online, but there are a couple things that need updating.
-Too often someone leaves a game and you have to wait their timer to run out for them to be replace by a bot. It’s frustrating. Please correct this with either a turn time limit or have them replaced sooner, maybe 2 minutes.
-The bots in online play need to play smarter. They often don’t complete routes and seem random in their moves.
-As for the chat, glad you disabled it. I suggest you leave it disabled. It serves no purpose. Just add some more fun emojis and an easier way to access them during gameplay.
Thanks!
-Too often someone leaves a game and you have to wait their timer to run out for them to be replace by a bot. It’s frustrating. Please correct this with either a turn time limit or have them replaced sooner, maybe 2 minutes.
-The bots in online play need to play smarter. They often don’t complete routes and seem random in their moves.
-As for the chat, glad you disabled it. I suggest you leave it disabled. It serves no purpose. Just add some more fun emojis and an easier way to access them during gameplay.
Thanks!
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Fun game but persistent crash starting a solo game
Hi, I've played this game for years, it has ALWAYS had a crashing bug.
When you finish a solo game and choose Rematch, it crashes bringing up the new board. You crash three times before you can start a new game without crashing. It's not every time, but most times. I play every day during breakfast and it crashes every day. It has done this across at least three iPhones and multiple versions of the game.
Super annoying for a game I've paid for (paid two or three times when it had to be redeveloped with newer iPhone versions). It is just lazy to not fix a low hanging bug that your customer is going to hit EVERY DAY doing something so basic as starting a game.
When you finish a solo game and choose Rematch, it crashes bringing up the new board. You crash three times before you can start a new game without crashing. It's not every time, but most times. I play every day during breakfast and it crashes every day. It has done this across at least three iPhones and multiple versions of the game.
Super annoying for a game I've paid for (paid two or three times when it had to be redeveloped with newer iPhone versions). It is just lazy to not fix a low hanging bug that your customer is going to hit EVERY DAY doing something so basic as starting a game.
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Game constantly crashing when trying to restart
I’ve tried twice to have this resolved with no success. In solo mode when trying to rematch or simply start a new game after completing one, the game crashes. It started happening every once in a while a couple years ago. Then got worse, to the point it does it more times than not. I have to open the app 3 or 4 times and try to start a game before it will go forward without crashing. I had an older iPhone but I got a 12 pro earlier this year and same problem. Always current on iOS and updating app. Tried many times to delete and reload app. I stopped for months at a time hoping it would get resolved but just tried again and same problem. Nothing works and no help from creators to date. It’s a great game but unplayable like this.
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Monitor the chat pls
Super fun game, and very addictive, however. . .
The chat isn’t monitored at all in the online version, nor is there a way to turn the chat off. Sometimes it’s all friendly chatting, but frequently, there is a bunch of really gross sexual harassment and obnoxious politics. It seems like it would be very simple to hire someone to monitor the chat, but currently, the only option is to report the offenders through a long and complicated process that nobody can remember how to do and nobody has the time for. I’m an adult playing, but I’m appalled by the fact that this game is listed as a 4+ game in the App Store. I am not conservative, but I would not want my children reading this, and frankly, I don’t want to see it either!
Other than that, the game is fine other than a few occasionally glitchy updates.
The chat isn’t monitored at all in the online version, nor is there a way to turn the chat off. Sometimes it’s all friendly chatting, but frequently, there is a bunch of really gross sexual harassment and obnoxious politics. It seems like it would be very simple to hire someone to monitor the chat, but currently, the only option is to report the offenders through a long and complicated process that nobody can remember how to do and nobody has the time for. I’m an adult playing, but I’m appalled by the fact that this game is listed as a 4+ game in the App Store. I am not conservative, but I would not want my children reading this, and frankly, I don’t want to see it either!
Other than that, the game is fine other than a few occasionally glitchy updates.
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Suggestions
Hi there! Love the app! Here are a few suggestions for the developers. No rush, just trying to help out.
1. There are numerous times when I will create a game and all of the people show up but the game does not start. It forces you to back out, then go to “RESUME” to re-join the game. It’s strange, but it happens to my friend as well.
2. When you join a game and you’re waiting for others to join, it would be nice to see how many players the game is set for.. that way people know how long their wait will be.
3. I saw there was a suggestion to be able to pull back your move incase you accidentally made a mistake.. I agree that it can happen and it can be frustrating especially in a close match, BUT I don’t agree it should be fixed. I don’t want to have to confirm/submit my move every time, it’s more finger strokes. All those people with fat fingers should just learn to be more precise.
4. Make the friends aspect more useful. Sometimes I play people in a game, and I either has a good conversation or I enjoy the way they play so it would be nice to add those people to your friends list without having to memorize the name.
Keep up the good work.
1. There are numerous times when I will create a game and all of the people show up but the game does not start. It forces you to back out, then go to “RESUME” to re-join the game. It’s strange, but it happens to my friend as well.
2. When you join a game and you’re waiting for others to join, it would be nice to see how many players the game is set for.. that way people know how long their wait will be.
3. I saw there was a suggestion to be able to pull back your move incase you accidentally made a mistake.. I agree that it can happen and it can be frustrating especially in a close match, BUT I don’t agree it should be fixed. I don’t want to have to confirm/submit my move every time, it’s more finger strokes. All those people with fat fingers should just learn to be more precise.
4. Make the friends aspect more useful. Sometimes I play people in a game, and I either has a good conversation or I enjoy the way they play so it would be nice to add those people to your friends list without having to memorize the name.
Keep up the good work.
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Fun but way too glitchy
Love this board game and the idea of being able to play online with close friends at home and far their away. But. When playing the local game and sometimes even the solo game, it crashes 8 times out of 10, will boot me out randomly, and will say there is an error or that it is waiting for someone to come back online when we’re both in the same room and neither has exited the game.
It’s far too glitchy and not worth $6.99 in its current state. I have the updates version as well as the latest iPhone update and still all the issues. Quite disappointing for something you pay so much for, expecting so much and getting such poor quality.
It’s far too glitchy and not worth $6.99 in its current state. I have the updates version as well as the latest iPhone update and still all the issues. Quite disappointing for something you pay so much for, expecting so much and getting such poor quality.
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Connectivity local or online is horrible
This could be a great game but playing in local or online mode is so unpredictable that you may spend most of the time waiting for other players to reconnect. I just spent 10 minutes filling out a customer service form only to press submit and see a message that something went wrong please try again. This has happened over and over. If the developer can’t even come up with a way to receive email I’m not sure how they can fix these problems. It’s a lot of money to spend for a very buggy app. At this point I’d be happy if I could just send a message to the developer or customer service. If you have an email address please let me know what it is. A refund seems like the best route at this point
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Wanted to like it more...
I really wanted to like this app, but there’s a bug that kicks me out frequently when I try to start a solo game. The biggest problem though is in online games. If another play doesn’t take their turn, the game stops until their game timer runs out? The app either needs a way to kick out unresponsive players, or have players automatically replaced by a bot if they’ve been inactive for a certain amount of time.
Another annoying feature- if another player leaves, a comment pops up saying they’ve been replaced by a robot. You have to X out of the pop up. Then another pop up shows up if they come back into the game, which you have to X out of. I had someone popping in and out repeatedly, and it was impossible to play that round because you couldn’t look at the board, select cards, lay a train, etc. without getting a pop up that needed to be closed.
I really like the game, but unfortunately these bugs mean it is not really playable.
Another annoying feature- if another player leaves, a comment pops up saying they’ve been replaced by a robot. You have to X out of the pop up. Then another pop up shows up if they come back into the game, which you have to X out of. I had someone popping in and out repeatedly, and it was impossible to play that round because you couldn’t look at the board, select cards, lay a train, etc. without getting a pop up that needed to be closed.
I really like the game, but unfortunately these bugs mean it is not really playable.
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It is good
Yes, it can be said that Ticket To Ride challenges the very fabric of intellectual existentialism. Indeed, this railway excursion defies the confines of terrestrial deduction and compels its consumers to extend trifling beyond the limits of recreational pursuit and instead, to cross the threshold of analytical inference.
I say this game is good. It mite be the best. Gaming rocks. Actuly gaming rocks the Rockies. Gaming is good for people and there brains. It don’t matter weather you are little or old. Or what you’re natonality is or is not. Gaming is a cure for anything except covid. I know because I study a bunch of things. And railroad stuff is Awesome but not the noise. I live 25 feet from a active railroad track and its mostly noisy. And there are lots of grafiti on the box cars and the local motives. But no grafiti is in this game, so it rocks. So by this game and Yule get more smart. Like me.
I say this game is good. It mite be the best. Gaming rocks. Actuly gaming rocks the Rockies. Gaming is good for people and there brains. It don’t matter weather you are little or old. Or what you’re natonality is or is not. Gaming is a cure for anything except covid. I know because I study a bunch of things. And railroad stuff is Awesome but not the noise. I live 25 feet from a active railroad track and its mostly noisy. And there are lots of grafiti on the box cars and the local motives. But no grafiti is in this game, so it rocks. So by this game and Yule get more smart. Like me.
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Took away the maps I had purchased
I really like this game. I played it daily with my son while he is in his house and I in mine. But yesterday when I tried to shift to one of the maps I had purchased, it told me to buy it. “Restore purchases” , rebooting the game, rebooting my iPad, deleting and reloading the game ....nothing works. The help section says that when you ask to reload purchases the game will ask for Apple ID, but it doesn’t. I sent a complaint to Asmodee, and while they acknowledged receipt, there has been no other response. I see in the chat section that others are have had the same problem. I will change my rating when this is corrected.
Edit:
The developer fixed the bug that caused me to lose my maps, so I’m changing my rating to 4 stars. It’s a great game, and you can play it online, a huge advantage in this pandemic.
Edit:
The developer fixed the bug that caused me to lose my maps, so I’m changing my rating to 4 stars. It’s a great game, and you can play it online, a huge advantage in this pandemic.
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Response from developer
Hello, Thank you for your feedback! Many people lost access to one or several DLCs after the 2.7.10 update, for the reason explained below. First, let me say that you simply need to restart your app (close it and restart it) to be restored access to these maps, as we fixed this issue. Now, let me explain what happened: some months ago, many of you reported a bug where when you bought one or several maps, you received one or several of the now missing maps (Europe, USA 1910, Legendary Asia, India, Switzerland and Nordic Countries) for free. Please note that having achievements on these maps doesn't prove that you ever purchased them, it simply proves you got access to it- which is precisely what the bug did. Also, the "Europe" map isn't a bundle of maps, it only contains one map, the Europe one, and it is the same with the base game "Ticket to Ride", it only contains the basic USA map, and it is not a bundle. Finally, please know that your purchase history cannot be tampered with by us or anyone else, and thus if the maps you were missing don't appear, it shows that you indeed did not purchase them and benefitted from this bug I explained above. We have been working on this for the past few months and the last update, version 2.7.10, did fix, among other issues, this particular one- that is why you lost access to these maps. However, as I previously stated, we decided to give back all the missing maps to everyone who got affected by it as this was solely our mistake in the first place. We successfully wrote and deployed a script which did that and that is why you now simply need to restart your app to find these maps back. Thank you very much for your patience and understanding, We hope you will have fun playing these maps again! Kind regards, Eir
Maddening bugs in local play
Don’t see a Developer Response on the bottom of this post? Don’t waste your money.
Sometimes, the app crashes immediately when you start a game in any mode. Local Games are the worst, though. Playing one is like walking into a field of land mines—you never know when or why the app will crash.
Beyond all the crashing: If one player leaves the app during play, even for a second, the app has trouble noticing when they return to the game. When that happens, you wait and wait. You leave again. Come back. Close the app entirely. Come back. Did that kill your game? Maybe. Maybe not. Should you “Please wait” another ten minutes or roll the dice on your evening?
When it actually does register that both players are present again, it forgets whose turn it was and locks up indefinitely for one player.
(We’re playing with two up-to-date iPhone 11’s over the same Wi-Fi and Bluetooth.)
If these bugs had been fixed within the last few years and/or it were easy to submit bugs, this would be a five-star review. The gameplay is fun and the expansions are great. For that reason, I can’t give it one star. I really want it to be as fun as it could be.
However, the Local Game bugs so consistently crush our fun—and it’s so convoluted to figure out where to go for support—that we’re fixing to check out for good.
Will I miss it? Yeah. But our tabletop version is waiting with open arms.
Sometimes, the app crashes immediately when you start a game in any mode. Local Games are the worst, though. Playing one is like walking into a field of land mines—you never know when or why the app will crash.
Beyond all the crashing: If one player leaves the app during play, even for a second, the app has trouble noticing when they return to the game. When that happens, you wait and wait. You leave again. Come back. Close the app entirely. Come back. Did that kill your game? Maybe. Maybe not. Should you “Please wait” another ten minutes or roll the dice on your evening?
When it actually does register that both players are present again, it forgets whose turn it was and locks up indefinitely for one player.
(We’re playing with two up-to-date iPhone 11’s over the same Wi-Fi and Bluetooth.)
If these bugs had been fixed within the last few years and/or it were easy to submit bugs, this would be a five-star review. The gameplay is fun and the expansions are great. For that reason, I can’t give it one star. I really want it to be as fun as it could be.
However, the Local Game bugs so consistently crush our fun—and it’s so convoluted to figure out where to go for support—that we’re fixing to check out for good.
Will I miss it? Yeah. But our tabletop version is waiting with open arms.
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Love the game but I have a suggestion
My wife and I love the app and the board game. We play Local often and I wish we could just hit rematch after a game, have more control over colors and avatars, and have a way to let the person who joins go first. So far, we’ve needed to start local games from my Mac instead of our phones/I pass. It would also be good to be able to see destination cards full screen on the phone. Germany cards are hard to read when the destination is another country,
Finally the solo game tends to crash at the very end, after the scores are up. So when I restart, it resumes at the last turn. Not fatal but slightly annoying.
Finally the solo game tends to crash at the very end, after the scores are up. So when I restart, it resumes at the last turn. Not fatal but slightly annoying.
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Fix Bugs
I’m a huge fan of the board games, so I was excited to have this on the go. Online game mode is super fun, solo is great practice. I love that all of the regions are so easily accessible.
Reason for 3 stars is the constant glitching happening lately. There’s no update, my phone is up to date. Everything checks out. But this past week 8 out of 10 games glitch, it either doesn’t load me in, it runs our time down, takes away turns, etc so game has to be force closed often causing bots to replace and make choices for us players.
Just a while again... I clicked join a game, nothing happened. I tried again, nothing happened. 15 minutes later I got a notification that my online game finished?? What??
Please fix!!
Reason for 3 stars is the constant glitching happening lately. There’s no update, my phone is up to date. Everything checks out. But this past week 8 out of 10 games glitch, it either doesn’t load me in, it runs our time down, takes away turns, etc so game has to be force closed often causing bots to replace and make choices for us players.
Just a while again... I clicked join a game, nothing happened. I tried again, nothing happened. 15 minutes later I got a notification that my online game finished?? What??
Please fix!!
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Great adaptation but I wish I could see all my route cards at once
This review is coming from someone who has played the board game probably a hundred times. Me and my family downloaded the game to play with some friends because of Covid-19. The game is for the most part a great adaptation of the original along with some added features that improve the experience like the timer and having your points gained by laying train cars added automatically. That being said there was one frustrating thing that wasn’t a problem at all in the actual board game. This is that there is no way to see all of your routes at one time when it’s your turn. This one little thing made 2 of my 5 games I have played so far on the app feel as if I loss not by my own sword but instead because of the app. If this was added in I would give this app a 5 star review without thinking twice.
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Response from developer
Hello, Thank you for your great and kind feedback! We are glad you like the game and are happy to count you in our player community. We also took note of your remark and will do our best to improve your player experience. Best regards, Asmodee Digital Support
