Tide Loyalty Points User Reviews

Top reviews

This app sucks

This app genuinely could not work any worse than it already does.

Horrible

The worst app ever. Fix it

Never works

I’ve been to every game, my location is set to “always on” and it still never works.

Bad

App never works. I submitted an appeal with photo proof and somehow it was denied. It’s ridiculous that I’m not able to get all the football tickets because of this system, and I probably won’t as a senior next year too.

Never works at all

This app is awful and is the way you keep track of what games you go to for alabama. It’s not fair that your points are what get you in line for purchasing ticket packages when it doesn’t work and all the appeals get denied.

Terrible App

All of the bad reviews are right. It Took me an hour before the app finally worked to let me create an account. Since then, it hasn’t let me claim my points at a single game I’ve been to, and I have had to appeal all of them. One of these appeals got DENIED and another one has been pending for weeks. Pretty pitiful for a school of this size to advertise an app that doesn’t even work.
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Poor excuse for recording points

Horrible, good for nothing app. You think with loyalty points being such a necessary component towards getting football tickets they would make it feasibly accessible for students, but it’s the exact opposite. App never loads no matter what school event your at, and all you can do is cross your fingers and hope that loyalty points will come your way. Not to mention, the appeal process is slow and bogus. I wish I could give this app 0 stars for just how awful it is.
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Poorly designed

Not user friendly. No clear way to get support when needed. Doesn’t work half the time. Appeals process is ridiculous, and if you are denied then oh well you don’t get your points. Terrible system.

should be 0 stars

title

Garbage

This app doesn’t even function, errors on everything. The few times there’s not errors it’s eternally loading and still won’t work.

Stop tracking me.

UA, if you even read these, stop tracking your students with this app. It’s scary, and creepy, and you do not need to know this much about my location. Until I need it next year, this piece of trash app is leaving my phone. Good riddance. Shame on you for STEALING LOCATION DATA FROM STUDENTS!!!

Never Works

I always have to send in appeals to get any points, and sometimes I forget to take pictures so I can’t even do that. I have been to every single home game and stayed for 4 every time, but I have been cheated out of over 1,000 points because of the terrible quality of this app. We really should just have act card readers to swipe on the way out of the games. It’s not like this school can’t afford to buy more act card readers to have on the way out of the games. We definitely have the money to do that and if you’re trying to reward students based on their attendance to games you need to have a fair and accurate way of doing so.
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App crashes and didn’t get points

About two weeks ago my app randomly started crashing and I didn’t get the points for the games I attended.

Crashes

The app was working fine for me all season till last week. Now when I try to open the app it just goes to a white screen and then crashes. I’m not even sure if I got my points from the Arkansas game... I’d like to know if I need to appeal for the points and just have the app work again

Why have an app that doesn’t work?

This app is just the worst. I go to every home game and this is just awful! I have to end up going to the Tide loyalty points desk to get my points. I’m not going to have an app that doesn’t work determine if I get football tickets or not!

This app is awful

The app just doesn't work in any aspect.

Does not function

The app completely broke on gameday, stayed till the 4th like I do every game but I was not rewarded for it. Kept saying there was an error. Mega dummy idiot stuff right there.

Failure

App just doesn’t work for the purpose it was intended

Tide loyalty? More like tide really bad app

This app is terrible and a really dumb idea

Tide Loyalty? Meh

This is kinda stupid and really dumb.