Constantly crashing
The app experience is making me question my relationship with Tidemark. My balance is never current (shows ‘available days ago’), and am rarely able to access bill payment system to schedule. Very frustrating.
Great credit union
Very happy with the service and services you have. Stress free banking.
Easy to use
Love the new look and the easiness of moving around!!!
Great service
Love the people and the systems
Nice, easy app
I have apps for at least 4 banks and this app is in the top 2 for sure.
Best Bank
I have been with Tidemark over a year and they really go above and beyond for me. I had a couple fraud issues with my account and they were right on top of it and very understanding . The girls in the bank are just as amazing too! Thanks Tidemark
The new app is awful
There is no true reflection of the amount you actually have left available. The previous app the balance remaining included the pending transaction. This app does not account for the pending transaction so you have to do the math every time you go into the app. If you even can as it’s almost daily the app is down.
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New app is terrible
The new app is terrible, tried for days to get into it as it as it no longer would take my facial recognition - why???? then got charged $15 late fee. Been a customer for a dozen years and you charge me $15 … you couldn’t send an email or text???
The whole visual of the app/accounts etc is horrible. Change it back to being user friendly.
The whole visual of the app/accounts etc is horrible. Change it back to being user friendly.
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What Have You Done
This is too confusing … the format is not user friendly !!! Don’t like it at all !!!
Checking
I don’t like that when I make a payment it isn’t debit from balance until the payor receives it. It’s not showing the true balance which leaves too much chance for overdraft.
Just not the same.
I am having a hard time getting used to the new system. Not saying once it is familiar I won’t love it but now. Not so much. Everything seems mor difficult. I appreciate the idea of safety but the rest.. nope. Paying bills used to be so so easy. Now I have not even entered them all in. It I was on a roll to enter and got kicked doff, I entered too many at one time. Yeah, not sure who created this but. Ahhhhhhhhhhhh. LOL. I Love Tidemark and all the benefits .. hopefully it will all come easy soon enough. I wish the savings were not shown. The $5 accounts they just muck everything up ..
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No Zelle
Very inconvenient
Awesome app
Slick features allowing me to open a new certificate, P2P, budgeting… everything!