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Tigerpaw Mobile

Tigerpaw Mobile

by Tigerpaw Software

36 ratings
55 reviews
💼 Business
📊 Productivity
Free

Details

Released
October 31, 2014
Updated
May 16, 2022

Features

Developer

Tigerpaw Software
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Tigerpaw Mobile screenshot #1 for iPhone
Tigerpaw Mobile screenshot #2 for iPhone
Tigerpaw Mobile screenshot #3 for iPhone
Tigerpaw Mobile screenshot #4 for iPhone
Tigerpaw Mobile screenshot #5 for iPhone
iphone
ipad
📌Ready
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🔄6+ apps
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❓5 answered
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📦w/o updates
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About

This mobile app enhances productivity for existing users of a specific business software. It streamlines field data entry for technicians and sales reps, offering instant access to critical information and automating updates for tickets, accounts, and opportunities. It functions even with intermittent connectivity.

✓Streamlined data entry
✓Automated ticket and account updates
✓Offline sync capabilities
✓GPS navigation integration
✓Full CRM access
✓Attach photos to tickets
✓Signature capture for service orders
Show original description

What users say about Tigerpaw Mobile

Reviews of Tigerpaw Mobile are mostly negative: the Business app is rated 1.0/5 from 36 App Store ratings. What users like most: easier time entry (compared to desktop), timer feature available. Top complaints: constant crashing, freezing issues. Summarized from real user reviews.

Positive things

  • 👍Easier time entry (compared to desktop)
  • 💡Timer feature available
  • 🚀Faster than previous versions (historical)
  • 💡More functionality (historical)
  • 💡Better features (historical)
  • 💡Seamless operation (historical)
  • 💡Increased usability (historical)
  • 💡Access to CRM data (historical)
  • 💡Log mileage (historical)
  • 💡Add photos to service order (historical)
  • 💡No more paperwork issues (historical)
  • 💡Easier to place orders (historical)
  • 💡Better navigation (historical)
  • 💡Improved UI (historical)
  • 💡Voice dictation handy (historical)
  • 👍Simple, clean, intuitive (historical)

Negative things

  • 🐛Constant crashing
  • 🐛Freezing issues
  • 🐛Data loss
  • 🐛Not saving information
  • 🐛UI is bad/difficult
  • 🐛App is slow/cumbersome
  • 🐛Incompatible with iOS 18+
  • 🐛Cannot see what you're writing
  • 🐛Kicks users off
  • 🐛Erases entered information
  • 🐛Not user-friendly
  • 🐛Limited usefulness
  • 🐛Outdated
  • 🐛Poorly programmed
  • 🐛Time-wasting tactics
  • 🐛Redundant screens
  • 🐛Runaround navigation
  • 🐛Needs major overhaul
  • 🐛Stuck in time
  • 🐛Errors when trying to do things
  • 🐛Data is everywhere/not in order
  • 🐛Never syncs correctly
  • 🐛Hardly online
  • 🐛Issues every time it's used
  • 🐛Not reliable
  • 🐛Cannot create quotes on the spot
  • 🐛Cannot send bills on the spot
  • 🐛Ill-equipped customer support
  • 🐛Mediocre application
  • 🐛Frustration and disappointment
  • 🐛Garbage app
  • 🐛Lost reports
  • 🐛Glitches
  • 🐛Needs to be brought into the 21st century
  • 🐛Makes simple tasks difficult
  • 🐛Need to log back in every hour
  • 🐛Slow
  • 🐛Glorified web page
  • 🐛Waste of money
  • 🐛Inefficient
  • 🐛Daily headaches
  • 🐛Tries to do too much
  • 🐛Hard to tap on items
  • 🐛Cannot see customer contracts
  • 🐛Hard to find open service orders
  • 🐛Painfully slow loading times
  • 🐛Multiple taps required
  • 🐛Poor performance
  • 🐛Too many lock ups
  • 🐛Have to refresh data
  • 🐛Limited mobile interface
  • 🐛Technicians spend too much time
  • 🐛Cannot edit time slips
  • 🐛Cannot create weekly time sheets
  • 🐛Cannot find service orders easily
  • 🐛Signature not attached to service order
  • 🐛Cannot email/provide customer copy
  • 🐛Cannot look at proposals/quotes
  • 🐛Have to log in each time switching
  • 🐛Agenda not visible
  • 🐛Slow
  • 🐛Cannot navigate to time entry screen
See all reviews

What's New in Tigerpaw Mobile

6.0.0

May 16, 2022

Recent updates include: - Two-step authentication; optional forced user logout after specified hours. - Security enforced to block rep access to other reps' tasks and SOs. - View ship-to address and update Multiple Meters reads on SOs. - View invoice total payment and credit memo amounts. - Limited Mobile licenses for techs with limited duties. - View journal note create date; hide system entries.

More

User reviews

Most RecentHighest RatedLowest Rated

Absolute trash

Their sales guys need a raise because this is an absolute heap of garbage
Ccdpopb

Awful

Literally the worst app I’ve ever used in my 12 years of in the field experience.
SSprinklerFu

Horrid

If 0 were an option I would choose it. This app constantly crashes and doesn’t load. Unfortunately it is required to be used.
SSure240

Bad UI

This is without a doubt the worst app I have ever used. I have spent 10 min on one screen trying to enter all my information before it crashes. Each time I get between 10%-50% complete and then the entire app freezes. I didn’t know this level of failure was possible.
MImark wood ii

Trash

This app Trash
KKeitk19
See 50 more reviews

User experience

🐞

Reported Bugs

57 issues

App constantly crashes

Bug

App doesn't load

Bug

App freezes

Bug

App crashes and deletes entered information

Bug

Cannot see what you're writing

Bug

App incompatible with iOS 18+

Bug

Notes section won't save multiple paragraphs

Bug

App kicks users off and erases everything

Bug

Time logs not saving

Bug

Data missing

Bug

Cannot visually see input information

Bug

Data is everywhere when printed

Bug

App never syncs correctly

Bug

App is hardly online

Bug

Issues every time it's used

Bug

Signature not attached to service order

Bug

Cannot email/provide customer copy of work performed

Bug

Cannot look at proposals or quotes

Bug

Have to log into the app and desktop each time switching

Bug

Agenda not visible

Bug

App is slow

Bug

Cannot navigate to time entry/description screen

Bug

Error messages displayed

Bug

UI elements not fitting text

Bug

Lost reports

Bug

Glitches sending to other screens

Bug

App shuts down automatically

Bug

Redundant screens

Bug

Runaround methods of navigation

Bug

Login screen freezes

Bug

Incompatible with older devices

Bug

App is slow and cumbersome

Bug

App is outdated

Bug

App is poorly programmed

Bug

Time-wasting tactics

Bug

Needs a major overhaul

Bug

Stuck in time

Bug

Errors when trying to do things

Bug

Hard to tap on items

Bug

Cannot see customer contracts

Bug

Hard to find open service orders

Bug

Loading times are painfully slow

Bug

Multiple taps required

Bug

Too many lock ups

Bug

Have to refresh data

Bug

Limited mobile interface

Bug

Technicians spend too much time trying to work with the app

Bug

Cannot edit time slips

Bug

Cannot create weekly time sheets

Bug

Cannot find service orders easily

Bug

App keeps crashing

Bug

Not user friendly

Bug

Crashes constantly

Bug

Displays 17 concurrent error messages

Bug

Pushes needed information off the screen

Bug

App is just garbage

Bug

Agenda only visible few times

Bug
✨

Requested Features

20 requests

Update for iOS 18+

Feature

Improve UI for better visibility when typing

Feature

Allow creation of quotes on the spot

Feature

Enable sending bills on the spot

Feature

Improve customer support response

Feature

Optimize code for better performance

Feature

Make app more responsive

Feature

Fix data saving issues

Feature

Improve sync capabilities

Feature

Enhance reliability

Feature

Allow editing of time slips

Feature

Enable creation of weekly time sheets

Feature

Improve service order search

Feature

Attach signatures to service orders

Feature

Enable emailing/providing customer copies of work

Feature

Allow viewing proposals/quotes

Feature

Improve agenda visibility

Feature

Streamline navigation

Feature

Add dark mode option

Feature

Advanced analytics dashboard

Feature

FAQ

What does Tigerpaw Mobile do?

Tigerpaw Mobile is a productivity tool designed for existing Tigerpaw Software users. It helps field service technicians and sales representatives streamline their data entry tasks, manage work tickets, update customer information, and track sales opportunities directly from their mobile devices.

What are the key features of Tigerpaw Mobile?

Key features include streamlined data entry for jobs and sales activities, the ability to begin and end travel, schedule and complete tasks, advance opportunities, and update customer data. It also offers auto-sync for offline work, GPS integration for navigation, a full CRM for communication, camera support for attaching photos to tickets, and signature capture for service orders.

Is Tigerpaw Mobile free to use?

The application itself is free to download. However, it requires licensing from Tigerpaw for activation, indicating it's an add-on service for existing Tigerpaw Software customers.

What devices is Tigerpaw Mobile compatible with?

The app is designed to work on any mobile device, allowing field service techs and sales personnel to manage their tasks and data on the go, even in areas with intermittent connectivity.

How does Tigerpaw Mobile help with field work?

It provides field technicians with instant access to critical information, enabling them to efficiently complete jobs and manage work tickets. Features like offline sync, GPS integration, and the ability to capture signatures directly on service orders improve efficiency and speed up payment processes.