Dissatisfaction
Now Turned Brilliant
Not to forget: the “reading-out” feature, which can either assist while reading or you can just listen to the words with the eyes closed. ✔️
Funktioniert auf 18.4.1. nicht mehr
В новом приложении не работает оплаченная подписка!
07.04.2025. Обновилось приложение и все перестало работать. Моя подписка оплачена до сентября 2025, доступа к журналу нет, на мои письма в техподдержку ответа тоже нет. Спустя неделю после обращения проблема не решена. Верните деньги пожалуйста, если не можете (или не хотите) наладить доступ!
Response from developer
Thank you for taking the time to give us a review. Please be assured that you will get access to all your digital issues. If we can assist in any way at all, please do not hesitate to contact us at mdphelp@ziniopro.com including the ref number 1435446. We would be happy to help!
Misleading subscription
Didn’t want Time Magazine Europe, but Time Magazine.
Response from developer
Thank you for taking time to give us a review. We are sorry to hear about your experience we certainly understand you are disappointed. Please be rest assured that you will get access to all your issues included in your account. We will be happy to solve all the problems reported by you. Kindly contact our support team at mdphelp@ziniopro.com quoting 1410892 so they can help you with this. Thanks a lot once again our apologies for the trouble.
Funktioniert nicht
Response from developer
Vielen Dank, dass Sie sich die Zeit genommen haben, uns eine Bewertung zu geben. Es tut uns leid, von Ihren Erfahrungen zu hören, und wir verstehen natürlich, dass Sie enttäuscht sind. Seien Sie versichert, dass Sie Zugang zu all Ihren Problemen in Ihrem Konto erhalten werden. Wir würden uns freuen, alle von Ihnen gemeldeten Probleme zu lösen. Wenden Sie sich bitte an unser Support-Team unter mdphelp@ziniopro.com mit der Nummer 1354826, damit man Ihnen helfen kann. Vielen Dank und nochmals unsere Entschuldigung für die Unannehmlichkeiten.
Não baixa mais revistas
Response from developer
Obrigado por dedicar algum tempo a fazer-nos uma avaliação. Lamentamos saber da sua experiência e compreendemos que esteja desiludido. Pode ter a certeza de que terá acesso a todos os seus problemas incluídos na sua conta. Teremos todo o prazer em resolver todos os problemas relatados por si. Por favor, contacte a nossa equipa de apoio através do endereço mdphelp@ziniopro.com com a referência 1332987 para que o possam ajudar. Muito obrigado, mais uma vez, as nossas desculpas pelo incómodo.
Boxing International
Couverture.
Response from developer
Thank you for taking time to give us a review. We are sorry to hear about your experience we certainly understand you are disappointed. Please be rest assured that you will get access to all your issues included in your account. We will be happy to solve all the problems reported by you. Kindly contact our support team at mdphelp@ziniopro.com quoting 1300384 so they can help you with this. Thanks a lot once again our apologies for the trouble.
Hiw do I rate this Magazine?
Response from developer
Hi, thanks so much for your comments. We are delighted that you are enjoying reading your magazines anywhere/anytime thanks to our mobile app. If we can help you further enjoy our app, please contact us at support@zinio.com quoting ref #1268821. Thanks for your review and have a great day!
Convoluted
Poor and shoddy app
Good at taking auto renewal payment
Cannot download the latest issue as the app keeps on asking me to pay for the magazine
Spoken to customer service at Time, asked to delete and download the app again, done it multiple times— useless
Waiting for snail mail to deliver the latest paper issue whenever
Now I can’t send this feed back as I can’t find a nickname—who has made this confounding app
Annoyed !!
Quality, Content and Professionalism
Great app, dark mode can be improved
Response from developer
Hi Jvth12345, thanks so much for your comments. We are delighted that you are enjoying reading your Time Magazine Europe magazines anywhere/anytime thanks to our Time Magazine Europe mobile app. If we can help you further enjoy our app, please contact us at mdphelp@ziniopro.com quoting ref #993775. Thanks for your review and have a great day!
No access to back copies from Oct 2018
Margaret Scheck
Response from developer
Hi maSckeck, thanks so much for your comments. We are delighted that you are enjoying reading your Time Magazine Europe magazines anywhere/anytime thanks to our Time Magazine Europe mobile app. If we can help you further enjoy our app, please contact us at mdphelp@ziniopro.com quoting ref #980874. Thanks for your review and have a great day!
Scam offer
The print version never arrives. Be careful when purchasing with them!
I have cancelled my subscription renewal as I cannot access subscribed content
I’m not paying for something that no longer works.
Update after reply received from developer: Thank you for getting back to me. The issue is still not resolved. It appears this issue is also affecting other users. Thank you for the offer but I just don’t see value in pursuing this problem further on an individual basis. Please just fix whatever you broke in the app so that everyone can use it.
