TimelyCare Health & Well User Reviews

What users say

Top reviews

College service

My school has truly been a beacon of support during difficult times. I wholeheartedly recommend this service to anyone going through struggles and facing numerous challenges, especially when feeling lonely and overwhelmed. Thank you so much, CT State College, for compassionately supporting your students through these services.
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Love! please try out!

Love this app, has helped me grow in so many ways!🤍

Unable to open.

I cannot open this app. I have gone through the dual verification, but it kept loading.

Keep me logged in please

I don’t see any reason for this app to log me out and make me log in every time I use it. it is annoying and only deters me from using it. It defeats the purpose of using this app to have a quick mindfulness break

Great experience

NP Biederman was amazing. He listened, answered all my questions and gave me multiple solutions for me choose from. I appreciate you the wonderful care.

App is garbage

I’ve removed and downloaded several times and it never gets past the initial log in. Just freezes every single time. I had to cancel my first appointment because of this.

Unreliable

I have a session in 10 minutes and this app is not opening up, even after re installing. I really needed therapy this week. Not cool

.

i'm scared to go back to therapy, but i keep failing my classes due to mental health issues & dissatisfaction with my career/degree path. i have to give it a try again, as i didnt show up for my first and only appointment because of anxiety

Not Trusted by Safari

Started off cool, but it’s totally crashing with safari stating it’s not safe for privacy ????

User friendly

It was easy to access and they responded very quickly.

Incredible service

I’ve used TimelyCare several times over the last year and it’s an incredible tool and service to have at your fingertips. All the providers I’ve worked with are amazing!

Bad

Not a timely response. They keep you in the line forever to fix an issue.

Help

I am very happy to have found this benefit at work. I had experienced some really difficult situations in my job. And using the Timely Care Service has been amazing. I highly recommend this service to anyone in the law enforcement community. And to first responders everywhere.

Thank you

Health care providers are just there to do business

Provider named Maria Pedremo Torres just blocked me from making any appointments coz I was too much to deal with, if I am seeing some provider they will be available-after three weeks or a month. This app tries its best to make a patient feel bad about their issue, they are just so fake and using mental health of other people to make money. All the provider has taken my mental health as a joke and I take proper actions for the same.
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Scam

This is a scam. I tried 3 times with 3 different therapists to get a session and they all cancelled last minute. I don’t think these are real people

Such a HUGE blessing

TimelyCare is truly a blessing. I’ve used it to avoid having to go to urgent care. I even used it on vacation when I got a nasty stye. So very helpful.

No easy FaceID login

Nice app but super annoying to have to re-login each time.

In time and nice

They reply in time and doctors here are really nice and patient.

Mariana

This app has been very helpful for getting support with my anxiety while on campus. The therapists are highly trained and great at what they do. I also like the self care and snack ideas they show in the app. Highly recommend

Poor Service & Glitchy

I hope those using the app for mental wellness have a back up plan