Notification is not appearing
i love the interface but, notifications are delayed and come all at once. the date can’t be changed. it has all kinds of problems please fix this.
Trash
Why is this app such trash? No working push notifications. App doesn’t consistently load. Support page doesn’t even work.
You’d think for an app that is supposed to help people track their kids at daycare they’d at least have working push notifications.
You’d think for an app that is supposed to help people track their kids at daycare they’d at least have working push notifications.
No customer service
I can’t even get past registration! I have sent 2 messages for help, my husband has sent a message, and so the the school. No one has responded to any of us and I still can’t get it set up, my child has been there for almost 2 weeks now! So frustrating
No Support
Notifications are currently not working for newer iOS/iPhones. The developer support link is broken to report the issue
Security and performance Issue
Upon on entering the email address and with out any type of authentication, the day care center associated with such email will immediately be revealed. And it still crashes when opening the app from an banner notification which requires restarting of the app to unstuck.
Love the app but…
I love the app! Makes everything so much easier. I can see pictures, put his attendance way before for like any vacation. The only down side is the app since I got the iPhone 14 Pro is not notifying me any update on my baby. I have to log in and actually see what they are doing.
Love the idea
Love the app, it’s a great way to see how the kids are doing all day.
I wish there was a way to leave messages or communicate directly to their teacher.
Maybe add a picture of the teacher along with it.
As for pictures of the kids, if I scroll through them, open a picture then hit the back button, it brings you back to the beginning, I wish I could just go right back to where I left off scrolling.
Also would be awesome to have an area to talk to the other parents, get to know them and chat, so we can maybe set up play dates, talk about snacks or meal preps, even ask for help with hair styles or tantrums. That would be awesome!!
I wish there was a way to leave messages or communicate directly to their teacher.
Maybe add a picture of the teacher along with it.
As for pictures of the kids, if I scroll through them, open a picture then hit the back button, it brings you back to the beginning, I wish I could just go right back to where I left off scrolling.
Also would be awesome to have an area to talk to the other parents, get to know them and chat, so we can maybe set up play dates, talk about snacks or meal preps, even ask for help with hair styles or tantrums. That would be awesome!!
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Incompatible features
The app needs some work. Things like the ability to upload a photo of your child under their respective profile, is not possible because it’s missing the behavior to allow an upload when you tap the default profile photo. This app would benefit from some thorough testing to improve simple features for the user.
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Please fix notification loading
Notifications are usually late and come all at once at times. It makes it look like nothing has been uploaded for some time and then the pictures appear. This is a big deal, please fix this.
Needs lots of work
I never get notifications and I’ve checked my settings numerous times now. I have to manually go in to refresh and see if there are any updates on my sons day. Super frustrating
Has potential to be great
This app is epic compared to the other daycare apps however there are some major glitches. Why is there no chime notification? I’d love for that to be added. Also, I feel like photos don’t load in a timely manner and often out of sequence or missing entirely! I’d love to see a revision come out to fix these bugs.
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Constantly unavailable
In the 10 days that my child has been enrolled at TLE the app has only worked about twice. I get notifications but then when I click on it, the app doesn’t work. It’s says under development and shows no information. This is so frustrating!
We Pay Too Much For Such a Terrible App
I wish I could give zero stars.
For the amount of tuition we pay, we need to be much better informed than what this app allows for.
I have no idea what my child learns or does all day and have no way of communicating about his day with teachers.
The chat feature isn’t even available. Very disappointed in this app for my childcare needs.
For the amount of tuition we pay, we need to be much better informed than what this app allows for.
I have no idea what my child learns or does all day and have no way of communicating about his day with teachers.
The chat feature isn’t even available. Very disappointed in this app for my childcare needs.
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Does what it’s supposed too
App seems reliable and we get timely updates. Works great!
Unreliable Communication & Notifications Unavailable
I used to get notifications, but after the latest update they no longer appear. I’ve ensured my device is set to receive them, checked the app to make certain I’ve asked for push notifications, and still nothing.
We also are unable to get any info on both kids. Our youngest will not appear in the app or allow us to toggle to his info. While his name and teacher info appears in My Profile under My Children, there’s no way to get notifications, pictures, or information on him.
App has potential to be great, but too many issues keep it from being helpful/useful to us or the center if they’re still having to call, email, provide verbal feedback simply due to the apps basic communication failures.
We also are unable to get any info on both kids. Our youngest will not appear in the app or allow us to toggle to his info. While his name and teacher info appears in My Profile under My Children, there’s no way to get notifications, pictures, or information on him.
App has potential to be great, but too many issues keep it from being helpful/useful to us or the center if they’re still having to call, email, provide verbal feedback simply due to the apps basic communication failures.
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Good start but could be made a lot better
It’s a nice app to see what your kid does through the course of the day. Few suggestions for improvement
1. Enable communication between parent and teacher via the app. I would love to leave notes for the teacher before the day/week starts and would love get notes from the teacher
2. Let parents tell the teacher if the kid already ate in the morning or went potty/time of last diaper change
3. Would love to see some videos too. The photos are slow to load.
1. Enable communication between parent and teacher via the app. I would love to leave notes for the teacher before the day/week starts and would love get notes from the teacher
2. Let parents tell the teacher if the kid already ate in the morning or went potty/time of last diaper change
3. Would love to see some videos too. The photos are slow to load.
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Frequent errors, slow load times
I often get error messages That the data will “not load”, even after closing and reopening the app, and making sure I am on the latest version. It is also extremely slow to tap a picture to expand it, and after you tap a picture to open it, it has to reload before you can tap the next one.
Terrible App
We recently put our first baby in day care at 11 months and one of the big sellers for TLE was the app to communicate and see pictures and updates of baby throughout the day to relieve our worries. This app NEVER works. Literally never. I get a notification but they are very delayed and I can’t see any pictures that are sent. For the money you spend on the school you should be able to access the app anytime.
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Not effective for communication
The app doesn’t send alerts properly. Sounds like it is cumbersome for the employees to use as well. What’s more frustrating is the center still decides this is the best way to communicate to the parents. Well we have now not received some announcements, missed other special days and now missed the picture day reminder because while the announcement was in fact there in the app, the notification alert never happened. Annoyed and frustrated mom!
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Would give -0 stars if I could
Horrible app and there’s no excuse. The first daycare my child went to had an app with an entire remote video system that worked perfectly. The date never updates correctly on the attendance feature and I literally never get notifications even after deleting and reinstalling. Just fix it! It can’t be that hard?!
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