TOKTOQ User Reviews

Customer Experience

Positive experience12.3% of reviews
Neutral25.4% of reviews
Negative experience62.3% of reviews

~ Based on 114 written reviews from the US App Store.

What users say

Is TOKTOQ Safe?

TOKTOQ has mixed safety signals based on user ratings. AppsHunter Safety Score for TOKTOQ is 56/100.

This assessment is based on 161 user ratings, with an App Store average of 2.7/5.

Safety Analysis

36.0% of ratings point to a safe experience
11.2% of ratings suggest some concerns
52.8% of ratings point to a risky experience

~ Based on 161 App Store ratings for TOKTOQ.

Is TOKTOQ Legit?

TOKTOQ appears legitimate, with a few gaps. AppsHunter Legitimacy Score for TOKTOQ is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Translations

Great app! Just hoping you’ll add live translations at some point so international fans can fully enjoy the lives too! Please and thank you!

Exclusion

This app is 100% against non Korean speakers of all nationalities. This app AND KQ need to take a lesson from K-pop platforms such as JYP and Weverse! Subtitles should be available for the artists as well as the fans! All we want is to connect. We want our questions seen and answered. We want to know the artist can see and understand us. Because we are more than willing to read and understand them. Look languages are difficult to learn and everyone feels more comfortable speaking their native language. Subtitles are an easy fix and for the app developers and the company a simple source of revenue. Are you just too lazy? Do you not have the skill level to add this, or is exclusion your intention?
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Extremely disappointing

This app is sooo disappointing for international fans. I’ve read reviews for it from 2 years ago complaining that there’s no translation feature. 2 years! There is still no translation feature & the app has had many improvement updates since then. Why hasn’t this been addressed by now? Ateez is a pretty successful group & has a lot of international fans. Those fans deserve Ateez content too
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No transactions for international fans on lives

I love hearing Ateez talk on POP lives, but I have to use an external app to translate which is frustrating and misses a lot. I don’t understand why they have translation on text but not on live. Many other apps (weverse, YouTube) can handle this. Please add!

Tips

Please just add your groups to Weverse. I know this app makes you way more revenue but no one really uses it anyways. Fans of xikers and ATEEZ will really enjoy this and it may expand their fandoms if you add them to Weverse. The app is great but some things in general need to be fixed.

Needs translations

Overall it’s fine, but most social media apps have translation for posts and I’d like to see that here. It’s annoying to have to copy/paste it every time I want to read it.

Life translation would be amazing too. But one step at a time I guess.

Needs Translation

Unless you’re Korean, the POP
Live feature is useless as it does not include live translation like Weverse. Also, it would be helpful if the announcements were translated to the user’s language.

Love the app but it doesn’t work well

I tried to buy the membership but when I tried to pay it made me go to settings and put in my password and after I did it I went back to the app and it says the sever doesn’t work no more and I keep trying again but the same thing keeps happening.

제발 이것만 바꿔주세요

아니 대체 왜 알람이 안뜨죠.. 얘네가 언제 라이브하고 언제 올렸는지 하나도 안뜨네요.. 그리고 왜 라이브는 이틀만 보게 설정해놨을까요.. 그럴거면 어플 왜 써요? ;; 레전드 라이브들이 얼마나 많은데 그거 몰아볼려고 멤버쉽까지 결제했드만 이틀후면 못 본다길래 당황했네요.. 제발 지들 어플 쓰지말고 이럴거면 버블을 해요..

Decent but it needs upgrade

Overall, the app is nice but it needs a live translation option for the live chats, similar to Weverse. Without that feature, live chats are a waste if I can’t understand what the member is saying. This is also a barrier with written announcements from the company. We have to highlight them and translate them into our desired language instead of it being auto-translated into our preferred language.
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저기요

입덕 한지 얼마 안됐는데요 이 어플 들어갈때마다 로그인 다시 해야돼요..?뭐가 이래요? 알림 확인하려고 누르면 화면 뜨지도 않고 글쓰기 눌러도 화면 안떠~ 이런거 왜 만드셨어요..?편리하게 좀 만들어주세요 이따구로 만들어 놓으시니까 안들어가게 되잖아요

Перестало запускаться без VPN.

В один прекрасный момент чтобы зайти в приложение надо запустить vpn, это жутко неудобно

😢

doesn’t work without vpn lately:< it used to work just fine before, but a couple days ago it stopped loading. and if i enable vpn it starts working again.

Device

The app is really great, but I would like it if I could sign in with google because I forget my password a lot. I also want it to be iPad compatible. Just saying. I love the app though

Pop live

Please add an auto-translate features for international Atiny. 🙏🙏🙏 We would love to have know what Ateez are saying so we can join the conversations too. Also add a split screen feature so that other members can join each other’s pop lives.

팝 알림 개선

알림 너무늦게와요...uiux는 모든 사람이 편하다고 느낄 수 없으니 그러려니합니다...근데 알림이 늦게와서 앞부분 놓칠때마다 눈물광광나구요 하도늦게떠서 몇분늦게뜨는지 까지 파악을 해버렸어요 다른건 다 괜찮으니까 알림시간 개선좀해주세요ㅠ

알림 딜레이

IOS에서 알림이 5-10분씩 딜레이되어 뜨고 있습니다. 라이브서비스를 진행하는 어플인데 실시간 알림을 보내지 못하는건 치명적이라고 생각되네요. 개선 바랍니다.

Translation

Sometimes there’s no translation even the video membership content . Please consider it for international fans . Thank you

Can’t pay for membership

Jeez I’ve been trying to buy the membership but it keeps saying that the page is not working! I’ve tried to pay for 7 times, and I don’t know why the purchase can’t be processed. At least provide accurate feedback or auto save the info I need to type when buying the membership.
PLEASE HELP! THE UX IS AWFUL. ITS SO ANNOYING.
otherwise, I look forward to join the live some day! But pleeeeease let me buy!
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회원가입이 안돼요

혹시 인증번호를 직원분들께서 직접 보내시는건가요..?며칠전부터 별별 이메일을 다 써도 인증번호가 안오네요. 리뷰들 보니까 시스템도 좋지않은 것 같은데 회원가입도 안되니 답답하네요ㅠㅠ 리뷰들에 답글도 없던데 담당자분께서 피드백 보시고 수용해주셨으면 좋겠네요. 여기에 신경을 안쓰시는건가요?