TopHub User Reviews

Top reviews

Why can’t my dad cancel his subscription

My dad tried unsubscribing to this app somewhere around last year but still hasn’t been able to. He deleted the app and stopped using their services for a long time but they still continue to deduct money from his bank every month.

DO NOT PURCHASE

There is no way to cancel subscription!!!! When I find out, I will remove this review.

How do I cancel? I’ve been getting charged 14.99 every 3 months

I thought there would be more Ghanaian movies but nope there are only a few. Please help me cancel.

The best place to watch all your African movies

So far this is one of the best place to watch all your African movies. Sign up was easy and fast and their subscription is the lowest out there. By the app is so buggy. You guys really needs to work on the app. It has so many errors.

Response from developer

Hello, can you explain the errors or bugs you referring to..? The app is well developed and actively updated and patched so help us understand where you finding bug or errors. For instance: If you have network connection issue and therefore movies not loading quick; that doesn't mean the app has bugs. So kindly explain what u mean by errors.

Good Movies

Now I can watch the latest Ghanaian movies.

No Sound?

What’s up? Tried on my iPhone X and nothing has any audio. I confirmed it’s not my device. Everything else plays fine.

Response from developer

Hello, We have fix the issue. The problem was not from the app rather, on iPhone, there is the switch nob at the same location where you find volume up/down on the side of your phone. If you accidentally turn/toggle that nob to silent ringer mode, although you can play music, have sound on some apps, make calls, it will be difficult for other apps who uses the default sound control on your iPhone to have sound because, you have silent the entire system by default. To resolve this, we have built new functionality into our app to override such issues that customers may have on their iPhone. So update your app with the latest version of Cinestool. Secondly, you can manually toggle/switch the nob on the side of your iPhone from silent to ringer mode then go into Cinestool and start watching any movie you will find that the sound will be working great. Thank you for letting us know, we hope we solved the problem and this help provided you with some information that you can save for future needs on your iPhone. Cinestool Support Team