Tops Markets User Reviews

Customer Experience

Positive experience32.3% of reviews
Neutral13.8% of reviews
Negative experience53.8% of reviews

~ Based on 65 written reviews from the US App Store.

What users say

Is Tops Markets Safe?

Tops Markets appears safe based on user ratings. AppsHunter Safety Score for Tops Markets is 94/100.

This assessment is based on 8,763 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.3% of ratings point to a safe experience
3.8% of ratings suggest some concerns
2.9% of ratings point to a risky experience

~ Based on 8,763 App Store ratings for Tops Markets.

Is Tops Markets Legit?

Tops Markets appears to be a legitimate app. AppsHunter Legitimacy Score for Tops Markets is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great, but update ruined it

BLUF: there’s a “$0 delivery fee” banner and it is unclickable. It doesn’t go away and takes up the bottom 20% of the screen making it impossible to switch between tabs. A quick patch for this would be VERY much appreciated.
Otherwise I think it’s a pretty good app. I like that when you add things to cart it groups them by aisle making it a lot easier to shop in person rather than weaving through every aisle for each item like I usually do.
Show more

No Aisle Location Info

Terrible app - doesn’t give you the item aisle location when using as a guest.

Aisle Location?

The app is helpful, but I am very frustrated because it doesn’t show me item locations. It used to, but it hasn’t for a long time. I check for updates frequently but they fail to fix the problem. Every time I read the app description it’s listed as one of the features. Please help!

Broken search

Try searching for cooking wine and let me know how that works for you.
Even selecting the pre populated selections that are offered up return a “no results for…”.
What grade schooler wrote this app? Or do you skip the whole regression testing part before releasing? So sad.

Terrible Functionality

This app is worthless. What’s the point if you can’t easily make a simple grocery list, check it off as you go in store, and then delete the list. Shouldn’t be hard.

Not loading right

Couldn’t do anything on the app. It only let me scroll. Left two times. Nothing popped up.

Worthless

In WNY region there are NEVER any decent coupons. Tops is just as expensive sometimes MORE expensive than Wegmans. I never shop here unless it’s a rare item that Aldi or Walmart doesn’t have. Last resort option in this economy.

Poor Recent Version Update

I use it regularly and I keep it up-to-date. I’m always updating my saved shopping list for the upcoming payday so that I know what groceries I need to move to In-Store cart and I also like to use the app to do comparisons on what deals are going on.

Couple of issues.
1) The app is finicky about what option you choose for shopping. Multiple times have I chosen In-Store and it immediately swaps it back to Pickup or Delivery. Even if the cart is empty it sometimes just refuses to hold the shopping setting you’ve selected.
2) Cart items regularly disappear when using the shopping list function. This issue has been happening since the last update. If you set the app to In-Store and have items in your shopping list that are indeed in store and you choose to add to cart it does add to cart while on the In-Store setting. You can go to the cart and see everything. However as soon as you modify or add an additional item to the cart the whole cart list disappears. I’ve been able to repro this over and over even with a delete and reinstall of the application. What’s even more annoying is that if you switch the shopping type to pickup when this happens then all the items reappear but you lose the aisle locations. If you try to switch back to in-store, the app just keeps switching it back to pickup. Very disappointing version of this app as DEV/QA should have done a much better job testing this.
Show more

Great App but missing aisle location

I love the tops app because it’s so easy to use. I use it regularly and I keep it up-to-date. I’m always making a new list for the upcoming payday so that I know what groceries I need and I also like to use the app to do comparisons on what deals are going on.
However, the newer releases default the app to delivery but you do have options for pick up or in-store shopping. It really should be defaulting the app like it did before to in-store shopping and then give you the options to change it to delivery or pick up. That made more sense before because most people shop in store and delivery and pick up are the secondaries. Plus having the app default to in-store shopping allows you to add items to the in-store cart and the in-store cart used to always give you the aisle locations. Now that the app defaults it to delivery first even if you change it it keeps defaulting back and when you’re adding items to the cart the app assumes it’s for delivery and then does not provide aisle locations while you’re in the store.
I’m not sure if it’s the newest release or it recently happened with a previous release but the biggest issue I run into right now is that when I switched the app to in-store shop it doesn’t hold the selection as soon as I start searching for items and it keeps defaulting it back to delivery as I’m adding items to the cart for the store location near me. This ends up being a bummer because not all stores carry the same items Here I am thinking I’m making a list for my store and I may see something I’m thinking is at my store and I added it to my list only to find out later as I’m in the store that they don’t actually carry it or I can’t find it because the cart doesn’t show you aisle locations.
Show more

Great app, bring back aisle location for items

I love the app for keeping my grocery list and getting e coupons. Thank you for adding the option to link to to the pharmacy to schedule immunizations. I used to be able to see what aisle items are in on the app and with the latest update, that has gone away. Any chance of it coming back. I loved that feature.
Show more

🤮

Why did you move the card????

Bugs

After using the latest update (7/18/25) for the first time when you clip a coupon the screen clears and the only way to get back to see what you have clipped and more coupons to clip is to totally close the app and reload it! The layout is also not very appealing.

Terrible App.

Terrible app. Not user friendly at all. It takes 3 steps to find the bonus card and almost impossible to find e-coupons.

No List No Location

Latest update had no shopping list function nor item location making app pretty useless to me.

New UI is 100x Worse

You want to be Instacart so bad. Why on Earth would you remove the aisle/location information for each product? Because you want people to pay for delivery so your store can stay understaffed. Won't be shopping here until the app is fixed.

Sorting of the cart

You shouldn’t have to sort the cart every time you open the cart between department and I’ll it’s very frustrating having to do it every time

Nice

I appreciate the extra coupons

App review

I find this app difficult to navigate and the coupons are difficult to use.

Log in

I have trouble finding how to log in

Dansville Store

Always so helpful in anything I have ever needed. The employees are so friendly and courteous and make you feel like they are so glad you are shopping at their store. They want to make you happy with your experience.