Total VPN User Reviews

Customer Experience

Positive experience21.0% of reviews
Neutral6.5% of reviews
Negative experience72.6% of reviews

~ Based on 62 written reviews from the US App Store.

What users say

Is Total VPN Safe?

Total VPN - Fast & Secure VPN appears safe based on user ratings. AppsHunter Safety Score for Total VPN is 86/100.

This assessment is based on 1,080 user ratings, with an App Store average of 4.3/5.

Safety Analysis

81.0% of ratings point to a safe experience
5.0% of ratings suggest some concerns
14.0% of ratings point to a risky experience

~ Based on 1,080 App Store ratings for Total VPN.

Is Total VPN Legit?

Total VPN - Fast & Secure VPN appears to be a legitimate app. AppsHunter Legitimacy Score for Total VPN is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

VPN

Not working, I got hacked

Absolut unbrauchbar

Absolut unbrauchbar – blockiert sich selbst
Dieser VPN blockiert so ziemlich jede Website. Das Kuriose daran: Man kann nicht einmal andere Länder auswählen, sobald die Verbindung aktiv ist. Sogar die eigene App des Anbieters wird blockiert! Lasst lieber die Finger davon, es gibt definitiv bessere Alternativen auf dem Markt. Eine Geld-zurück-Erstattung wäre hier die einzig faire Lösung.
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VPN

Love how I can change what country I wish

Paid for the year make sure you disable auto renew. Works good on PC and android but not iOS.

The annual subscription has been successfully paid for. Kindly ensure that the automatic renewal feature is disabled to prevent any potential charges. I am slightly apprehensive about this, but I have already contacted the support team, and they have confirmed that they will not charge me. I am hopeful that this is the case, as I cannot remove my card from the system. If the subscription worked more seamlessly on iOS, I would be much more satisfied, as I am aware that it functions effectively on PC and Android devices for privacy filters and security purposes. Had the ad blocker and Total AV package paid for 1 year. If it attempts to charge which it should not or could not, I have proof and validation with screenshots, indicating and emails that it has been disabled. Would definitely recommend for PC and android but not iOS whatsoever…
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Don’t buy it to get around being overseas

Doesn’t work to allow Aussie sports and betting when overseas

Response from developer

Hi, Thank you for taking the time to share your review with us. We apologise for any issues you are facing. To ensure we can assist you further, we kindly request that you contact us by using the following link: https://help.totalvpn.com/en/apple so we can reach out to you directly. Warm regards, Total VPN, Customer Experience Team

Review

Great

Password problems

Changing my password was not possible

Response from developer

Hi, Thank you for taking the time to share your review with us. We apologise for any technical issues you are facing. To ensure we can assist you further, we kindly request that you contact us by using the following link: https://help.totalvpn.com/en/apple so we can reach out to you directly. Warm regards, Total VPN, Customer Experience Team

Funktioniert nicht

App funktioniert nicht, Geld bezahlt und ich kann trotzdem nicht auf deutsche Streaming Dienste zugreifen. Rausgeworfenes Geld!

Response from developer

Hallo, vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Bewertung mit uns zu teilen. Wir entschuldigen uns für etwaige Probleme. Damit wir Ihnen weiterhelfen können, bitten wir Sie, uns über folgenden Link zu kontaktieren: https://help.totalvpn.com/en/apple. So können wir uns direkt mit Ihnen in Verbindung setzen. Mit freundlichen Grüßen, Ihr Kundenservice-Team von Total VPN

not working, from word - “nothing”

title say right

A lot of blocking!!

I have to switch off before I can use internet banking, it’s a little annoying!!

Response from developer

Hi, Thank you for taking the time to share your review with us. We apologise for any issues you are facing. To ensure we can assist you further, we kindly request that you contact us by using the following link: https://help.totaldrive.com/en/apple so we can reach out to you directly. Warm regards, Total Drive, Customer Experience Team

Stops vids

Slowdowns when on social media

I only wish

Total VPN is a pretty decent VPN however they have only one major user interface issue that I don’t like and that is not having an indicator somewhere to show me if it’s on or off on both my phone and my PC. I wish there was a tray gadget that would show if VPN is on or off.

Response from developer

Hi, Thank you for taking the time to provide us with your review. If you ever have any questions or need any assistance, please do not hesitate to contact us by using the link provided: https://help.totalvpn.com/en/apple, simply fill out the relevant information, and someone from our support team will be in touch. Warm regards, Total VPN, Customer Experience Team

NE FONCTIONNE PAS

L’application NE FONCTIONNE PAS et BLOQUE MON TELEPHONE .. je souhaite me rétracter d’une offre à 9,99/mois souscrite aujourd’hui mais AUCUNE INFORMATION DANS VOTRE MAIL ..

Response from developer

Bonjour, Merci de nous avoir contactés. Nous sommes désolés d'apprendre que vous souhaitez résilier votre abonnement. Pour ce faire, veuillez nous contacter via le lien suivant : https://help.totalvpn.com/en/apple. Un membre de notre équipe d'assistance vous aidera. Cordialement, Équipe Expérience Client Total VPN

Poor deployment.

I had a back experience. No real deployment!! I Chad to switch it off.

Response from developer

Hi, Thank you for taking the time to provide us with your review. We are sorry to hear that you feel that way. For us to better understand any issues you are having, please contact us using the link provided: https://help.totalvpn.com/en/apple, and someone from our support team will be in touch to assist you further. Warm regards, Total VPN, Customer Experience Team

it won’t work

it really doesn’t work i tried many times

Response from developer

Hi, Thank you for taking the time to share your review with us. We apologise for any issues you are facing. To ensure we can assist you further, we kindly request that you contact us by using the following link: https://help.totalvpn.com/en/apple so we can reach out to you directly. Warm regards, Total VPN, Customer Experience Team

A bannir

Ne fonctionne pas

Response from developer

Bonjour, Merci d'avoir pris le temps de partager votre avis. Nous sommes désolés pour les désagréments rencontrés. Afin de mieux vous aider, nous vous invitons à nous contacter via le lien suivant : https://help.totalvpn.com/en/apple. Nous pourrons ainsi vous répondre directement. Cordialement, L'équipe Expérience Client de Total VPN

Lost all my speed

5g and wifi feel like 3G

Response from developer

Hi, Thank you for taking the time to share your review with us. We apologise for any technical issues you are facing. To ensure we can assist you further, we kindly request that you contact us by using the following link: https://help.totalvpn.com/en/apple so we can reach out to you directly. Warm regards, Total VPN, Customer Experience Team

R

I bought this online - paid £1.99, I’m not sure what for because I downloaded the app as directed and I still need to pay more to subscribe ?

Response from developer

Hi, Thank you for taking the time to share your review with us. We apologise for any issues you are facing. To ensure we can assist you further, we kindly request that you contact us by using the following link: https://help.totalvpn.com/en/apple so we can reach out to you directly. Warm regards, Total VPN, Customer Experience Team

It is ok

This VPN wrks ok. Many apps I use get stuck. Sometimes it works with the app, sometimes not. Will keep it for a month to see if it sorts out. Probably won’t keep using it.

Response from developer

Hi, Thank you for taking the time to share your review with us. We apologise for any issues you are facing. To ensure we can assist you further, we kindly request that you contact us by using the following link: https://help.totalvpn.com/en/apple so we can reach out to you directly. Warm regards, Total VPN, Customer Experience Team

Charged unfairly

I have been charged £9.99 this month from this company and have not taken out any agreement or used their services! It is very frustrating and difficult to try and get my money back and stop them take any more of my money!

Response from developer

Hi, Thank you for taking the time to share your review with us. We apologise for any billing issues you are facing. To ensure we can assist you further, we kindly request that you contact us by using the following link: https://help.totalvpn.com/en/apple so we can reach out to you directly. Warm regards, Total VPN, Customer Experience Team