TotalAV User Reviews

Customer Experience

Positive experience24.7% of reviews
Neutral4.3% of reviews
Negative experience71.0% of reviews

~ Based on 1,225 written reviews from the US App Store.

What users say

Is TotalAV Safe?

TotalAV appears safe based on user ratings. AppsHunter Safety Score for TotalAV is 92/100.

This assessment is based on 71,612 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.2% of ratings point to a safe experience
4.7% of ratings suggest some concerns
5.1% of ratings point to a risky experience

~ Based on 71,612 App Store ratings for TotalAV.

Is TotalAV Legit?

TotalAV appears to be a legitimate app. AppsHunter Legitimacy Score for TotalAV is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

THIS IS A SCAM THEY TOOK 100 POUND OFF OF ME

THIS IS NOT A AI BOT WHO IS WRITING THIS. We were on the phone for 4 whole hours trying to sort it out and we thought yeah it will get rid of the virus and we gave it bank details and it said 1.99 and it took out 40 pound last night and today it has taken out 100 pound which we needed for bills and I am absolutely fuming and it is a scam and we rang the police on the person on the phone so I do hope this app shuts down but please please please DO NOT DOWNLOAD IT!!!! you need to be careful of viruses and this app is not for it get a safer one and I have reported this app and the number who I was on the phone on so if the director sees this I hope you refund our money or I will seriously get very very angry and it will make this a serious problem. THIS IS NOT A DRILL OR A FAKE STORY I AM VERY FUMING AND I HAVE LOST MY MONEY PLEASE DO NOT
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TotalAV

Trying to cancel! Not easy!

Won’t allow unsubscribe

Don’t even have it, but they want me to subscribe, just to unsubscribe!

Dissatisfied

I canceled months ago and I canceled disatisfied. And they’re still billing me they have bad business practices and steel from customers

Bad News

Upon first use you are offered Ad-ons to complete your coverage and told your coverage is lacking. Almost impossible to cancel.

It’s a Challenge

This app is not bad but not brilliant either. I’m never sure if it’s actually doing it jobs and always seem to be adding another sub to it, for a non PC Nerd it’s just painful and over complicated.

Samuel

Very helpful

Arnaque

Big scammer with big laugh,they took 139$ for 0 service,my laptop is broken,and the total scammer never send a message before renew,bad developer,bad service bad customer service.

Cancellation won’t let me

Won’t let me cancel subscription been trying for three months taking money every two weeks think you are thieves

Scam

I thought this was a one off payment but they have continually taken money from my account even though I have tried to cancel it.! Don’t get sucked in.. they will take whatever money they want from you.!!!’

Mobil Security

I've found that TotalAV has kept my iPhone safe and my conversations and browsing habits are safe and kept personal

Rip off total

Is just total scam the take you money and rip you off stay out of

I don’t know why

Every month this company takes out 15.00 out of my bank n it doesn’t cover my phone n lm not subscribed with them n we did block them n they still take money out

Con

Can’t get your money back unless it is via your bank and stop payment. Then you have to pay for that service. Big bucks

Rip off

Be careful of auto renew. Total AV starts off costing $19 per year, but when it auto renews they charge like a wounded buffalo. My auto renew amount $179!

Not sure if it’s working

But I know I have charges for this

A total ripoff

I was opening an account with HBOMax and the advert for this app popped up. No matter how many times I clicked “no thanks “ I was charged £1.99 and now see that I will be charged £11 per month. I can’t even see how to cancel it. I will be looking at the legal implications for this and will report it to the appropriate authorities
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Fake scam be careful

Scam

Not working properly

Cancel purchase

Rubbish

Nothing but trouble . Cancelled VPN but they are not listening to me to cancel AV. Would NOT recommend. Really POOR CUSTOMER SERVICES