Towne Resident App User Reviews

Customer Experience

Positive experience46.7% of reviews
Neutral5.0% of reviews
Negative experience48.3% of reviews

~ Based on 60 written reviews from the US App Store.

What users say

Is Towne Resident App Safe?

Towne Resident App appears mostly safe based on user ratings. AppsHunter Safety Score for Towne Resident App is 83/100.

This assessment is based on 348 user ratings, with an App Store average of 4.2/5.

Safety Analysis

74.3% of ratings point to a safe experience
6.6% of ratings suggest some concerns
19.1% of ratings point to a risky experience

~ Based on 241 App Store ratings for Towne Resident App.

Is Towne Resident App Legit?

Towne Resident App appears to be a legitimate app. AppsHunter Legitimacy Score for Towne Resident App is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not a good app

It’s horrible frustrating

Satisfied

πŸ‘πŸ½

Easy to use

Makes it easy to pay rent, submit maintenance requests and more!

Online portal

It’s very convenient

Fees to use debit and bank info log in

Not happy with using this app being charged a $5 fee for using debit and then when I put my bank details they wanted my log why are you asking for my bank log in information to add my bank account and routing number

What a time to be alive 😍

Having a convenient app that has everything all in one place πŸ₯°

Easy

Once you are in it is easy

Wow

So bad never live here trash app and people

The service fee

It’s way to high when your paying a large amount

Awesome!

Maintenance is always here the next day! The app works great. Keeps a log of all the maintenance history that we put in. We pay our rent on this app, usually we never have a problem. And we can see all the future events on this app!

Not happy

The service fee is outrageous and so is the monthly rent. Paying for things I don’t even use.

Wonderful app

Wonderful app love the fact that I can pay rent and send maintenance orders all in one spot

Payment methods

The bank payment method don’t work right and it lacks the ability to do split payments which would make things a lot easier to pay to split things up over the month to get ahead.

App review

It’s very user-friendly

Not for Houses

Despite being a hardly usable app with a horrible UI design, this app is only for apartment tenants. I was hoping to pay my HOA dues, view announcements, contact for help, etc. but there are zero capabilities of this sort for homes.

Takes way to long to load

Every time I try to log in to pay rent it takes over 30 minutes to log in.

FIX THE APP!!!!

I have issues trying to make rent payment in this APP every single month. It takes me multiple tries to login and or move between screens. Giving you my money shouldn’t be this difficult. Your App is wasting my time!! FIX IT!!

Not user friendly

This app is not user friendly. I have to try to sign in multiple times before I can actually pay rent.
The first time I put a payment in my account it put a debit card as a credit card which has much higher fees.
My property management knows nothing about how when it why it works.
I’m not a boomer but this app makes me feel like one.
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Horrible

When signing on to the app….. well that’s as far as I get. The sign on page. I put in my info and hit submit and it just spins and spins. Never signs me in. At first it took forever to finally connect and sign in. After 2 months it just spins. It’s not my connection either, because I’ve tried Wi-Fi/no Wi-Fi and it’s the same.
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Not easy to navigate.

Only accepts 1 bank. Annoying to navigate. Frustrating user interface. Almost not worth the trouble.