Towne Resident App User Reviews

What users say

Top reviews

Not a good app

Itโ€™s horrible frustrating

Satisfied

๐Ÿ‘๐Ÿฝ

Easy to use

Makes it easy to pay rent, submit maintenance requests and more!

Online portal

Itโ€™s very convenient

Fees to use debit and bank info log in

Not happy with using this app being charged a $5 fee for using debit and then when I put my bank details they wanted my log why are you asking for my bank log in information to add my bank account and routing number

What a time to be alive ๐Ÿ˜

Having a convenient app that has everything all in one place ๐Ÿฅฐ

Easy

Once you are in it is easy

Wow

So bad never live here trash app and people

The service fee

Itโ€™s way to high when your paying a large amount

Awesome!

Maintenance is always here the next day! The app works great. Keeps a log of all the maintenance history that we put in. We pay our rent on this app, usually we never have a problem. And we can see all the future events on this app!

Not happy

The service fee is outrageous and so is the monthly rent. Paying for things I donโ€™t even use.

Wonderful app

Wonderful app love the fact that I can pay rent and send maintenance orders all in one spot

Payment methods

The bank payment method donโ€™t work right and it lacks the ability to do split payments which would make things a lot easier to pay to split things up over the month to get ahead.

App review

Itโ€™s very user-friendly

Not for Houses

Despite being a hardly usable app with a horrible UI design, this app is only for apartment tenants. I was hoping to pay my HOA dues, view announcements, contact for help, etc. but there are zero capabilities of this sort for homes.

Takes way to long to load

Every time I try to log in to pay rent it takes over 30 minutes to log in.

FIX THE APP!!!!

I have issues trying to make rent payment in this APP every single month. It takes me multiple tries to login and or move between screens. Giving you my money shouldnโ€™t be this difficult. Your App is wasting my time!! FIX IT!!

Not user friendly

This app is not user friendly. I have to try to sign in multiple times before I can actually pay rent.
The first time I put a payment in my account it put a debit card as a credit card which has much higher fees.
My property management knows nothing about how when it why it works.
Iโ€™m not a boomer but this app makes me feel like one.
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Horrible

When signing on to the appโ€ฆ.. well thatโ€™s as far as I get. The sign on page. I put in my info and hit submit and it just spins and spins. Never signs me in. At first it took forever to finally connect and sign in. After 2 months it just spins. Itโ€™s not my connection either, because Iโ€™ve tried Wi-Fi/no Wi-Fi and itโ€™s the same.
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Not easy to navigate.

Only accepts 1 bank. Annoying to navigate. Frustrating user interface. Almost not worth the trouble.