Issue
Response from developer
We’re sorry to hear this! Could you email us at info@tracergolf.ca with more details on the issues you’re facing? Your feedback really helps us improve. In the meantime, if you’re still running into trouble, you can always book through our website: https://book.tracergolf.ca/home.
Vastly improved
Response from developer
We love hearing this! Thanks for your support—it means a lot to the team.
Easy to use. Great UI
Response from developer
So glad to hear the app is working smoothly for you! We’ll keep enhancing your experience.
Horrible
Response from developer
We’re sorry you ran into this! To book more than 15 minutes, simply tap on your start time and drag it to your desired end time. If you’re still unsure, you can check our FAQs here: https://tracergolf.ca/faq/#reamaze#0#/kb/booking/how-do-i-book, or reach out to us at info@tracergolf.ca — we’ll be happy to help.
Bad
Response from developer
We’re sorry you had this experience. We’ve made significant improvements in the updated versions of the app, and we hope things are running much more smoothly for you now. If you’re still having trouble, please reach out to us at info@tracergolf.ca so we can help directly.
Convenient and User-Friendly App!
Response from developer
We’re thrilled you’re enjoying the new app! Thanks for recommending us—it keeps us motivated to keep improving.
Not ready for release.
I tried to log a complaint - no option to do that for the app, so I tried to submit a concern to the location. It returned an error.
Not ready!!!
Response from developer
We’re really sorry you experienced this issue! It was most likely related to our first app version, but we’ve since resolved it in the latest updates. We hope you’ve had a much smoother experience with the new version. If you still run into any trouble, please reach out to us at info@tracergolf.ca — we’ll be happy to help.
