TrackVia User Reviews

Customer Experience

Positive experience41.2% of reviews
Neutral11.8% of reviews
Negative experience47.1% of reviews

~ Based on 34 written reviews from the US App Store.

Is TrackVia Safe?

TrackVia has mixed safety signals based on user ratings. AppsHunter Safety Score for TrackVia is 65/100.

This assessment is based on 54 user ratings, with an App Store average of 3.1/5.

Safety Analysis

52.0% of ratings point to a safe experience
10.0% of ratings suggest some concerns
38.0% of ratings point to a risky experience

~ Based on 50 App Store ratings for TrackVia.

Is TrackVia Legit?

TrackVia appears to be a legitimate app. AppsHunter Legitimacy Score for TrackVia is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Unusable on iPhone

This app WITHOUT FAIL crashes on my iPhone, I have never been able to use the app as intended, and instead have to access it on the web browser, which adds a significant amount of time to login and access work flows. This essentially negates any time saved using my work phone rather than my laptop- this is very frustrating
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Works fine for me

Works if you have the correct http address. I got a new phone and forgot the address. Thankfully someone sent it to me and all is well

No longer works on iPhone

Sadly, this app no longer works on iPhone. Thankfully, I have an iPad that it does work on.

Doesn’t work for IPhone 17

Please please update the app so it actually works for the iPhone 17!

Unusable

Crashes on launch every time

Powerful & Productive

TrackVia’s platform is one every business should consider adding to their toolbelt. The simplicity of automatically building an app from web and having those changes instantly available on the native iOS app will make your jaw drop. The offline capabilities keep my team collecting data in the field even when signal is weak or non-existent. Excited to see what the future holds for our business with TrackVia.
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Flexible, Reliable, and Easy to Use

TrackVia is a flexible, all-in-one platform that makes it easy to manage anything from business data to personal planning. I love how public web forms simplify data collection without needing extra tools, and offline mode keeps things accessible on the go. The admin settings offer strong control over roles and permissions, and the mobile experience is smooth. It’s a powerful low-code tool backed by great support and helpful resources. Highly recommend.
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A complete joke

This app is terrible. Horrible UX. If you don't have perfect cell service, good luck using this app. It seems like this app was a complete afterthought and minimal resources were invested into its development. Please - try harder.

Love this

So great to be able to build an app on the web and have it magically show up on my phone!

Crashes constantly

App crashes daily multiple times. Unbelievably frustrating.

Phone app

I have had to delete then reinstall the phone app multiple times today.

Broken in iOS16 with iPhone 14 Pro

App won’t load/won’t login in newest iOS. Hoping for a speedy fix.

Amazing Platform

TrackVia is an excellent tool to centralize & automate business data. We are a Gold partner and highly recommend TrackVia for our clients in many industries. We are continuously blown away with the flexibility it provides at the price-point. Nowadays, the mobile app is solid. TrackVia's mobile team has resolved many of the issues that plagued earlier versions (namely surrounding offline mode). They've also added FasTrack which is a neat machine learning feature for citizen developers. Deployment and management is also a breeze. We always recommend using an MDM like Intune to manage TrackVia mobile deployments at scale. The app supports SAML SSO, so the login experience is the same as employees using their desktop & laptop. Overall TrackVia's platform is 5-stars, and this iOS app follows suit. - Jacob Hartmann, President at Hartmann Industries, LLC. Gold TrackVia Partner for Implementation & Support
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Really poor performance

Constantly crashes, have to uninstall and reinstall at least once a week.

Works well when it works

I find the app crashes twice a month on average forcing me to delete and reinstall.

Program does not load

When I attempt to start TrackVia it acts like it wants to load and briefly acts like it will startup then dies. IPad goes back to the home screen as if I didn’t select TrackVia at all

Response from developer

Thank you fro letting us know about this issue you're having with the app. Our support team will be happy to assist with getting the app back on track for you. Please contact us by email: support@trackvia.com or give us a call at 1.800.673.3302. We are here to help. - TrackVia Mobile Product Team

New update buggy

Doesn’t repopulate values in tables like it used to. Whether this is intentional or not it now requires more clicks to get to your information and is clumsy to use

Well site "navigator" never works

If you click on directions to a well, it'll take you directly to Fellows, CA instead of the well itself, like it used prior to the update.

Garbage program with garbage support.

Deletes all information upon hitting save. Updates continually worsen program. Customer support is NEVER available or helpful in any meaningful way. Absolute waste of time and money. STRONGLY suggest using a different program.

Cutting Edge Cloud Based Technology at its Best

This app is literally the coolest thing on the internet. Utilizing native smart phone technologies and cloud resources, it allows our technicians to collect vast amounts of data in the field. This data is used to drive our business in new directions and up to new heights.

Some really freaking cool features: Offline mode, barcode scanning, image uploading, lightning fast responsiveness, calendar and timeline views, map integrations, and so much more.

Also, working with TrackVia personnel and support staff is always a pleasure. This is a company that means business! If you are looking to start a digital revolution within your company, you have come to the right place.

Lucas Ward
App Developer
Loc-Doc Security
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