
About
What's New in Traction3
3.11.1
August 2, 2026
New Features The Director dashboard now includes dedicated "Not Contacted" and "Attempt" pages, giving managers a clear view of active web leads that have not yet been reached or where a contact attempt was made (excluding chatbot interactions), making it easier to prioritize follow-up actions. The Urgencies section has been redesigned with a cleaner layout: indicators are now displayed as full-width stacked buttons grouped under clear subtitles (Opportunity / Customer), replacing the previous cluster of circles for improved readability at a glance. An explanatory message has been added at the top of Urgency pages to help users quickly understand what each section represents. Improvements The embedded communication panel now resizes automatically based on its content, ensuring a smoother and more consistent experience without unwanted scrollbars or layout jumps. Height is remembered between interactions to avoid visual jumps, and outbound messages are now visually distinguished with a blue bubble for clearer conversation tracking. A labeling correction has been applied in the Urgencies section: the filter previously referred to ambiguously as "No Contact" now correctly reads "No Email", accurately reflecting that it identifies customers without an email address on file.
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