app does not work at all
Response from developer
Hello, We appreciate your feedback. We are sorry to hear about your experience. This is not the experience we want anyone to have when using the app. If the app is not loading, there may be an issue with the installation or device compatibility. Please try closing the app fully and reopening it, or reinstalling it from the App Store to see if that resolves the issue. We also apologise if you have not yet received a response from support. Please contact us again with details of your device model and iOS version so we can investigate the problem and help resolve it as quickly as possible. We appreciate you bringing this to our attention and are committed to improving the experience for all users. If you have any further issues, please contact us at support@trader365.co.uk and we will resolve any issues. Thank you.
Sign up
Response from developer
Thanks for your feedback and for giving our app a try. We’re sorry you had trouble signing up earlier. This was due to a technical issue that has since been fixed in our latest release. Please update to the newest version of the app, and you should now be able to sign up without any problems. If you still run into issues, feel free to reach out through our in-app support, and we’ll be happy to help.
