TradeZero User Reviews

Customer Experience

Positive experience22.5% of reviews
Neutral9.0% of reviews
Negative experience68.5% of reviews

~ Based on 111 written reviews from the US App Store.

What users say

Is TradeZero Safe?

TradeZero has mixed safety signals based on user ratings. AppsHunter Safety Score for TradeZero is 57/100.

This assessment is based on 91 user ratings, with an App Store average of 2.7/5.

Safety Analysis

37.4% of ratings point to a safe experience
5.5% of ratings suggest some concerns
57.1% of ratings point to a risky experience

~ Based on 91 App Store ratings for TradeZero.

Is TradeZero Legit?

TradeZero appears legitimate, with a few gaps. AppsHunter Legitimacy Score for TradeZero is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Horrible

I ran into several bugs and interface issues. This is probably the worst trading platform I have ever used. Customer service was horrible, they didn’t even know the product. Steer clear.

Useless

Worst of all the trading apps

Latest update is broken

No quotes refresh after the app comes back from the background. The latest update is very bad. I also have to log in again almost every minute, which makes the app very difficult to use. Please investigate and fix these issues as soon as possible.

Hotkey creation is broken

Poorly built app, cannot create short hotkeys

WORSE BROKER I HAVE EVER USED

Absolutely HORRIBLE broker. Every single platforms is just SO SLOW AND LAGGY, and I have lightning fast internet speed. Getting an order filled is a coin flip. And when you actually DO get a fill, they fill your order WAY ABOVE your order entry. Yesterday I tried to buy a stock at $4 and TradeZero filled it at $4.50… $4.50!!!!! Absolute TRASH broker. Shutting my account down immediately. Very very VERY unhappy and disappointed in TradeZero. I wish I could give them negative stars.
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Version 3.4.12 IS BAD

Lags bad, untradable. Previous version was more stable. Can no longer trade on the go on mobile.

Require a $2500 minimum deposit.

They require a $2500 minimum deposit to open a simple cash management account. You’re better off using Robinhood or fidelity to be honest.

Unauthorized user pops up

Unauthorized user pops up all the time can not log in

Good!

Hello, everything looks good. The only thing I highly recommend is for TradeZero mobile app to allow to place orders up to 4 decimal places. It currently only allows up to 2 decimal places.

Sucks

Can’t even buy orders while viewing a chart, let alone level 2 data.

Manager grosero

Es casi imposible abrir una cuenta con este broker . Los agentes al cliente son muy groseros y si los llamas te cuelgan el teléfono antes de terminar la conversación . Exigen demasiados requisitos . Pero lo peor es el mal trato al cliente

Cuentas nuevas

Este broker es súper difícil de abrir una cuenta en los Estados Unidos te piden demasiados requisitos más que cualquier otro broker y tienes que hablar asta con el presidente de los Estados Unidos para que te den la aprobación la verdad te ponen demasiados problemas

Not a broker

0 shares available at IBKR. Managed to short 200 000 shares on a low floater only means that the broker is taking the other side of the trade and not acting on your behalf. Fills are extremely slow as well. Avoid at all cost.

Ouvre une fois sur 4

L’application pour PC fonctionne bien. Cependant, j’ai un IPhone 16 et l’appli sur mobile ne semble pas compatible. Elle ne s’ouvre tout simplement pas suite à l’approbation des entrées de mot de passe ou de Face ID. Ils ont fait plusieurs mises à jour depuis des mois (j’utilise sur mon PC depuis 10 mois environ) sans résultats. Je leur ai envoyé plusieurs fois les feedbacks et message d’erreur qui apparaissent. C’est dommage.
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No paper trading

Funded accounts only

Please

I want to demo trade here in australia but with trade times limited to regular hours I cant. Could premarket orders be allowed on demo accounts? Please? I dont have the money to pay $50 a month to demo trade right now

Be CAREFUL!

Warning: DO NOT USE FOR MOMENTUM TRADI G! I was prepared to give this app a really high rating, until this morning when it cost me a couple grand. The app is setup pretty well, barebones , but that’s wha you want if you are doing any kind of day trading I know it’s counterintuitive to think about trusting an app to I any kind of active trading, but once I setup the hotkeys, I found myself doing more and more active trading , especially during pre market. Once you get used ti the flow, the speed to placing an order is really nice. Very convenient and I did very well, maybe even better than at my multi monitor station because I was able to just focus on the buy/sell. Placing a manual order is not quick , but the hotels are, until my orders started failing while stocks were selling off fast. The orders were not completed because the prices were too far off, which they should not have e been , after a few times I could see that it is a problem with the app, not the price. Also the app can slow down and freeze up often , make sure to restart before you need to.
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Needs an app revamp

App seems outdated slow and hard to use. Trade view and others have easier to use tools, indicator list and navigations. If they update their interface could be a main one

Terrible

This is the worst brokerage app out there . Repeat Login failure , disconnects as soon as you get out of app , orders don’t display , freezes .

Many failures

Latest update has many issues with nearly always not able to log in, no portfolio display, no order display, old or missing price data. They will do better as this was one of the best and look at all the new trailing and options features they are adding! Fix it guys!