Great app and phenomenal customer service
I had an issue with a new, second account being charged a commission despite being a pro member. I called, and Brian was very efficient, communicative. Despite not knowing why or how it happened, he was able to find someone to fix the issue and promptly got it handled. A very pleasant 10 minute phone call.
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Crashes and commissions
App crashes way too often especially when I tried to switch accounts. When I tried to add a bank to a account I keep getting error messages. This has been an issue for almost an year and now they decided to add commissions for each trade you do. Would not recommend as there are better options out there.
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Response from developer
We are sorry to hear you are having an issue. Please reach out to our support team to see if we can address this at tradier.com/contact
Do not come to this brokerage!
This is probably the worst by far brokerage available to the public. Laggy and extremely buggy. You will miss trades every single day. Only good if you will be trading with a API. Other than that do not come here. (API is crazy too) if I could give 0 I would.
Horrible App-has major software issues
Don’t even waste your time downloading this trading app. It is by far the worst I have ever used. It has major technical operational issues including closing out suddenly, going blank and not giving order status which is so frustrating. I have been telling them about these issues for months on end and they don’t fix anything. AND NOW, as of April 1st they are charging fees for each buy you make and then also charge you a fee for the sell transaction also! Their fees are immensely high compared to brokerages that charge fees too. So why not just use a totally free app with no software bugs and issues like webull, robinhood, tasty trade, first trade, fidelity, public, schwab or vanguard? Tradier has become the cesspool of the brokerage world, steer far and clear of this one or you will be sorry like me.
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Response from developer
We are sorry to hear you are having an issue. Please reach out to our support team to see if we can address this at tradier.com/contact
Simple but crashes often
This is a very bare-bones app, which is almost refreshing since my use case is just to login, quickly place an option trade, and put it away. It doesn’t take too many button clicks to do what I want to do. Which is even better since it crashes suddenly and often. Please fix this!!!!!
Response from developer
We are sorry to hear you are having an issue. Please re-download the app; that should address the issue.
