Not able to log in at all. Getting error message all the time.
Every time provider is selected and mobile number is entered, this error message comes up:
Dear subscriber, we are facing some intermittent issue with the backend server, at the moment. Please try again after some time.
Happening all the time. Even while trying to report it on the app from the issue/feedback section, the same error message pops up. The app is unusable at this moment.
Dear subscriber, we are facing some intermittent issue with the backend server, at the moment. Please try again after some time.
Happening all the time. Even while trying to report it on the app from the issue/feedback section, the same error message pops up. The app is unusable at this moment.
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Life saver
My DTH operator (Airtel) forces you to have a base pack and then you don’t get any option to save money.
This app is a life saver.
This app is a life saver.
App dies on opening on my iPhone
The app does not even open, leave alone being able to use it. After installing, when I try to open, it just closes itself. I have tried it multiple times in the last one week, but the same result. I have at least 7Gb of storage available and other apps are working fine. iPhone SE running 16.1.1
Worse app for DEN subscribers
Den network is the worst company in cable tv and now TRAI also joined them in this making subscriber fool game .... From 2 months giving incorrect information error [901] ..tried everything mobile number, subscriber id , vc number nothing working .... I don’t know why people complaining about them and then giving them 3 stars... 0 stars do inko tab pata chelga inko .... SHAME ON TRAI ...SHAME ON DEN NETWORKS
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Worse performance at the very first day II Not even showing details
Tried 3 times to get Otp as it was showing mobile number is invalid then showed Hathway server problem... and finally registered and now showing server error.. nothing I Can see...
Airtel always giving error during login
I am trying to login in my operator Airtel but it’s always give error “dear customers we are facing some technical issue at Sirtek at this moment. Please try after done time.”
unable to login with Correct details
I have downloaded this Trai app and traid to login with all my correct details but the app gives message that details are incorrect. I have rechecked my service provider Airtel and Airtel confirmed me that my detais are correct that is My Registered phone number, my customer ID STB no of topup box etc
Who will solve this help required
Who will solve this help required
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App not working
Dear Trai team
It’s a good initiative taken to provide a good experience to the people . But the app when even we enter the mobile number and go to enter the next field the entered mobile number is wiped off . Please fix this bug .
It’s a good initiative taken to provide a good experience to the people . But the app when even we enter the mobile number and go to enter the next field the entered mobile number is wiped off . Please fix this bug .
Customer has power now
Thanks a lot for TRAI for launching this app.. I was paying 400 Rupees per month.. My service provider had done all tricks in their app, so that I could not unselect some hefty packages. But not now I’m able to easily quickly unselect unwanted channels and packages in TRAI’S channel selector APP.. Now my monthly bill decreased by half to 200 rupees.. Thanks to TRAI putting Bridle to service providers..
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Hathway Cable Customer [901] error
Initially on first week after the app launched Hathway was able on this app to check your package details and the next week onwards it throws up an error.
In correct details
Dear subscriber, you have entered incorrect details. You may also login with subscriber ID/Set top box no (VC No) [901]
I am surprised when it was able to work in first week of launch app why not in second week and it’s been more then one month I don’t know when this error going to be fixed by TRAI/Hathway and the end customers are in loss by bundling all Tamil/Kanada/Bengali/Marathi FTA channels which I don’t want them to be part of in FTA package atleast bring a final solution and not simply saying customer is king and have power to exercise is choice to choose 😡
In correct details
Dear subscriber, you have entered incorrect details. You may also login with subscriber ID/Set top box no (VC No) [901]
I am surprised when it was able to work in first week of launch app why not in second week and it’s been more then one month I don’t know when this error going to be fixed by TRAI/Hathway and the end customers are in loss by bundling all Tamil/Kanada/Bengali/Marathi FTA channels which I don’t want them to be part of in FTA package atleast bring a final solution and not simply saying customer is king and have power to exercise is choice to choose 😡
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Availability of operator
Hi the app has made options to some of the operators in the market but I cannot find my operator which is sun direct in the listings as it is one of the few operators surrounded India wide so I am looking after the option to utilise the app properly. As of now there is no use for me to get the app to connect.
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Not working for tata sky users
I have try to login with my register mobile number, but I’m getting error saying like “enter subscribers I’d along with mobile number”. But in the login form, it only allowed only one value out of 3 (mobile number/subscriber id/setup box number). No use of this application. Time waste.
Unable to login
What a waste of time !! Tried every given way to log in. But everytime it was giving the same error. Please update your app or remove it, if you can’t handle it. Well i m uninstalling it right away.
Power to user to select channels
It’s really nice to see a great initiative to bring power to user hands. Excellent work TRAI.
It will be nice to see channel number too in the list.
It will be nice to see channel number too in the list.
Unable to register my D2H account
Dear Trai team,
I am unable to register my Videocon D2h account, after entering OTP it shows error as “unable to connect to server please try after sometime” & when I go back & enter the OTP once again then it shows error as “invalid OTP”
Kindly rectify the error
I am unable to register my Videocon D2h account, after entering OTP it shows error as “unable to connect to server please try after sometime” & when I go back & enter the OTP once again then it shows error as “invalid OTP”
Kindly rectify the error
Amazing concept, bad execution
This is the first time I’m getting the transparency and choice I always wanted.
My cable operator has no idea how to let me choose my channels my way.
However the app just keeps crashing every time I make a few selections. And please optimise it for larger devices.
My cable operator has no idea how to let me choose my channels my way.
However the app just keeps crashing every time I make a few selections. And please optimise it for larger devices.
While login having issue
Dear Trai Team,
Many congratulations to you and your team,
Facing issue after registered the mobile no which is registered with service provider already.
I am getting the response from app cable provider unavailable with error no 900 . Try after some time.
I am not able to understand the issue either it is a application issue or service provider issue.
Request you to take the call otherwise impression will be bad.
Many congratulations to you and your team,
Facing issue after registered the mobile no which is registered with service provider already.
I am getting the response from app cable provider unavailable with error no 900 . Try after some time.
I am not able to understand the issue either it is a application issue or service provider issue.
Request you to take the call otherwise impression will be bad.
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Regarding Adding channel
After confirmation by sms of added channels in my customised plan total number of channel remains same in the app, it’s not changing. Also it’s lagging when I am adding channels.
Awesome app
The app is really smooth and very user friendly. Makes your job very easy and fast. Highly recommended. Keep up the the good work
All in 1 super app
App is working smoothly. I also checked by editing my pack in dishtv and it worked properly. This app is so good. Thanks TRAI