超级好评
Response from developer
感谢你的认可和支持！很高兴 Transync AI 能在跨语言客户交流中帮到你。关于时长卡的建议，我们已经收到，也会持续优化订阅和时长购买方案，让大家能够更灵活地使用。祝你工作顺利！
套餐对一周使用一两个小时的人群太不友好了
Terrible
Response from developer
We’re sorry to hear about your experience. Translation accuracy is our top priority, and we’re continuously improving our models. We’d appreciate it if you could contact our support team with the language pair and specific issues you encountered so we can investigate. Regarding billing, App Store subscriptions renew automatically unless canceled. For purchases made through Apple, refund requests are reviewed and processed by Apple at reportaproblem.apple.com. Our support team is also happy to help clarify any billing concerns. Thank you for your feedback.
开始好用后来不好用
Response from developer
您好，很抱歉翻译体验没有达到您的期待，尤其是在使用一段时间后准确度下降，给您带来了困扰。感谢您告诉我们这个问题。 如果您方便，欢迎通过 support@transyncai.com 联系我们，告知使用的语言、场景，以及大约使用多久后开始出现问题。非常乐意为您进行退款并赠送使用额度，我们会进一步排查并持续改进翻译体验。
挺好用的
Response from developer
非常感谢你的五星好评。关于电脑登录的方式，请点击应用右上角“注册登录”，你可以使用邮箱，或者你习惯的谷歌、苹果账号进行登录。
Not discrete/ default was Chinese
Response from developer
Thank you for your detailed feedback. We’re sorry that the Italian-to-English translation delays and audio controls made it difficult to use Transync AI discreetly during your meeting. We understand how important a smooth, reliable experience is in these situations. We’ll continue improving translation latency, volume controls, and the clarity of mute settings. Your feedback about the physical volume buttons is especially helpful. Thank you for helping us improve!
翻译很准确
Response from developer
感谢您的认可和详细反馈！关于您提到的 AI 总结未能在会议结束后更新的问题，我们非常重视，会进一步排查和优化。您可以通过应用内的「支持」联系我们，提供相关使用信息，帮助我们定位问题。感谢您的支持！
Just ok
Response from developer
Thank you for your honest feedback. We’re sorry about the difficulties with background audio recognition and the mobile interface. We’re continuously improving audio source detection, translation accuracy, and the overall user experience across devices. If possible, please reach out through in-app support with more details about your setup. Your feedback helps us make Transync AI better.
ちょっと高い
it is really useful.
Response from developer
Thank you so much for your support! We’re really glad to hear that Transync AI has been useful for you. We’ll keep improving the experience.
Feature request
I would like to suggest adding an optional Pinyin display for Chinese transcription.
For example:
你好，很高兴认识你。
Nǐ hǎo, hěn gāoxìng rènshi nǐ.
This would be especially useful for Chinese learners, international students, interpreters, and users attending lectures, meetings, or conferences in Chinese.
Ideally, Pinyin could be enabled or disabled in the settings and displayed directly under the Chinese transcription in real time.
I personally use Transync AI for Chinese-to-Russian translation, and this feature would make the app significantly more useful for me.
Thank you for considering it.
Response from developer
Thank you for the detailed suggestion! We really appreciate you sharing the specific use case. An optional Pinyin display under Chinese transcription could indeed be helpful for language learners, interpreters, and international users. We’ve shared this request with our product team for further evaluation. Thank you for using Transync AI and helping us make the product better!
월 사용시간
Response from developer
안녕하세요. Transync AI를 이용해 주셔서 감사합니다. 월 구독 플랜은 매월 10시간의 사용 시간이 제공되는 상품이며, 사용하지 않은 시간은 다음 달로 이월되지 않습니다. 매월 새로운 결제 주기가 시작되면 다시 10시간이 제공됩니다. 더 많은 시간이 필요하신 경우 추가 시간 패키지를 구매하여 이용하실 수 있습니다. 감사합니다.
实感
Response from developer
感谢您的认可和详细反馈！很高兴同声翻译的准确度和效率能给您带来帮助。关于购买时长的使用规则，您的反馈对我们很重要，我们已经关注到长期时长用户对使用期限灵活性的需求，并会认真评估优化方案。感谢您的建议和支持！
好用哦，小红书种草来的，现在有会议都会拿出来用
Response from developer
感谢支持！很高兴 Transync AI 能在会议中帮到你，我们会继续把翻译体验和会议功能做得更好！
有负分吗，我要点
Response from developer
很抱歉给您带来不好的体验。正常情况下 Transync AI 可以实时完成语音转写和翻译。如果您遇到完全无法翻译的情况，可能与语言设置、音频输入或网络状态有关。请通过 support@transyncai.com 联系我们，并告知使用的语言、设备及具体场景，我们会尽快帮您排查解决。
Нормально
Response from developer
Спасибо за ваш отзыв! Transync AI в первую очередь создан для перевода речи в реальном времени — на встречах, в разговорах и во время презентаций, а не как универсальный чат-бот, подобный ChatGPT. Мы продолжаем улучшать качество перевода и надеемся сделать ваш опыт ещё лучше.
Very accurate
Response from developer
Thank you for your 5-star review! We’re delighted to hear that Transync AI delivered accurate translations for you. We’ll keep improving to make every conversation even smoother.
挺贵的，收费软件
Response from developer
感谢您的反馈。我们提供免费体验，也提供订阅购买，用以满足不同用户的需求。 高精度的实时翻译需要持续的算力消耗，收费有助于我们持续优化产品，为有需要的用户带来更高的翻译质量和体验，恳请勿对收费软件打一星，谢谢。
发热严重
Response from developer
感谢您的反馈，很抱歉影响了您的使用体验。AI 实时翻译会持续调用设备算力，部分机型在长时间使用时可能会出现发热。我们会持续优化性能和功耗。如果方便的话，也欢迎联系我们（support@transync.ai），帮助我们进一步定位问题。
蛮好用的
Response from developer
感谢您的五星好评！很高兴 Transync AI 能让会议沟通更加顺畅、高效，我们会继续优化体验
