Export Passwords
I tried to export my passwords as they are ending the monthly subscription based offering. Upon exporting the file is empty and what was saved in the app is now empty. So lost all of my saved passwords.
Cannot retrieve. Unless they help lost forever and will never use Trend again ever
Cannot retrieve. Unless they help lost forever and will never use Trend again ever
Don’t use 2factor!
I have written to trend regarding the impossibly difficult sign in procedure on my mobile if I happen to have 2 factor enabled.
As soon as you move focus yo another app…like Authenticator the app goes cold, ie it won’t allow you to continue to log in.
This is a serious bug!!!!
Trend is ignoring this which makes them complicit in their own demise cos I wait gonna buy a sub anymore.!!!
10 years I’ve been with them….no more.
As soon as you move focus yo another app…like Authenticator the app goes cold, ie it won’t allow you to continue to log in.
This is a serious bug!!!!
Trend is ignoring this which makes them complicit in their own demise cos I wait gonna buy a sub anymore.!!!
10 years I’ve been with them….no more.
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My Review
Is it a good app-yes, very simple but but but the app didn't let me use the auto-fill outside the app. I created a new password for FB within the app but when i used safari to insert the password it didn't give me that option. SO, for that im out.
No Yearly Option?!?
Last update to the app was two years ago. But now I no longer get the option to pay yearly - I have to subscribe monthly??? App works well, but I do not believe the value is worth a monthly subscription.
Unreliable Services
MicroTrend has been a frustrating experience from start to finish. Their website, payment system, and apps are all extremely glitchy. To make matters worse, all of my saved passwords were completely removed from my account, just gone. Their services are unreliable, and I highly recommend using other providers.
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Doesn’t keep up
I’m writing here because the support site is a mess and simply doesn’t have a good way to communicate an issue.
I use 2 factor auth and as usual after a month or 2 Password manager requires my account details to login.
This is ok I guess, but over the top but …
After I add my email and current password I am asked to provide the 2 factor code, I am unable to successfully switch between the 2 factor app and back, password manager resets and asks for login details again.
Do you guys actually check if this works before you release updates?
I’ve uninstalled password manager because I am unable to login and your support site relies too much on forum banter.
10+ years with trend…starting to not like where you guys are going.
I use 2 factor auth and as usual after a month or 2 Password manager requires my account details to login.
This is ok I guess, but over the top but …
After I add my email and current password I am asked to provide the 2 factor code, I am unable to successfully switch between the 2 factor app and back, password manager resets and asks for login details again.
Do you guys actually check if this works before you release updates?
I’ve uninstalled password manager because I am unable to login and your support site relies too much on forum banter.
10+ years with trend…starting to not like where you guys are going.
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I love it
Okay i love that i don't have to remember my password’s bit i cant figure out how to open up all of my saved passwords from my google and firefox accounts
Response from developer
Hi, MommaBea42! We are really glad that you like our product. In order to open up all of your saved passwords from Google and Firefox browsers, you have to install Trend Micro Password Manager on each browser. Here's the link on how to do it: https://helpcenter.trendmicro.com/en-us/article/tmka-19073
