Horrendous app
None of the modules are user friendly. Do not work with this company. No accountability for the trials or its work.
User unfriendly UI for participants
I value the studies. But unfortunately this is one of the most user unfriendly apps I have been used. As a participant, I have to enter data eight times a month for 12 months which means I need to login and use the app at least 96 times a year. And I believe most of the users of the app are participants. There are way too many steps needed to get to the form page. Here are some recommendations:
1. Keep login session for 8 days. So we don’t need do the 3 steps login process every time we use it. I am fine to do monthly login.
2. Show the form to be filled directly for participants if the only role for the logged in user is participant.
Tried to send this though support on the app without success.
Thanks
1. Keep login session for 8 days. So we don’t need do the 3 steps login process every time we use it. I am fine to do monthly login.
2. Show the form to be filled directly for participants if the only role for the logged in user is participant.
Tried to send this though support on the app without success.
Thanks
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Used to work from the beginning
The problem with the app now which been happening for 2 weeks now I open the app it keeps closing on me. Please fix the problem or issues with the app. Please and thank you.
Response from developer
Hello Chocolate Nose, thank you for your feedback it is very much appreciated. Can you please send an email to info@trialkit.com so that one of our tech support reps can contact you? We have hundreds of users and nobody is reporting this issue. It could be device specific and we would like to work with you and get you back up and running. We apologize for any inconvenience and look forward to hearing from you. Thanks!
Revolutionary
TrialKit is giving us the ability to simply design trials with zero computer coding. The software is easy to navigate and learn. In addition, using the iPad camera we can scan UPC labels, particpant ID bands as well as record the consent process. We are estimating that this software and app will save us at least 50% on administrative costs in our new trials.
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Researcher
This app is awesome it will change clinical research the way we know it.
