Trona Valley Mobile Banking User Reviews

What users say

Top reviews

H3

Love this app. Easy to use and they answer the phone if you call.

Terrific App

This app works very well. I can look up my accounts so fast!

👍🏿

Nice

5 Stars

I’ve been banking with Trona since they opened I wouldn’t do my business anywhere else. They are always friendly and know who I am. I have never had any problems with them.

Trona Valley is a horrible institution

If you have another option do NOT use Trona Valley! They are obstructive and rude. If you connect to another institution so you can pay the bill they obstruct it every week. Even after confirming multiple times. When you try to hook up the other establishment from Trona Valley, they obstruct that as well. When you call into customer service for help with these issues they are rude and unhelpful. Then inform you if you pay by phone you’ll be charged a convenience fee. They should have to pay me an inconvenience fee! I would not give even 1 star if I didn’t have to, in order to warn other people! -20 stars at least.
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I love TRONA VALLEY CREDIT UNION

Each and every time I go into TVCU it is a pleasure in Evanston Wyoming! Everyone is extremely friendly and helpful and knowledgeable!

Great

Excellent app, easy to use and even better customer service.

Yay

Jesus is Lord

Good app

Good app, I like that I can link and view my accounts from other financial institutions. Reliable, works well, pretty easy to navigate and do what I need to.

Awesome

Awesome service and friendly staff, we opened our account in a matter of minutes. Highly recommend this bank if you are already part of this great service you know what I am talking about and if NOT YOUR MISSING OUT!!!!!!!! Thank you all for your hard work and EXCELLENT SERVICE!!!!!!

Sam Rosales

Trash

It was a good app until the most recent update. It doesn’t recognize my face and then when i type my password it says I’ve tried my password too many times and have to wait. And there’s no quick look option. So i can’t even just look at what’s in my account all fast. It’s annoying and dumb and tedious.
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If it’s possible to be worse I don’t know how

Literally every possible feature of this app is non-functional. Just like the last one.

Trona Valley App

This app isn’t too bad, was a little hard to get my account set up/ logged in. I do prefer the old app, it was easier to navigate.

H3

Love this app. Easy to use and fast. Best banking app out there

Trona valley

We have banked with Trona Valley for years great people knowledgeable sweet truly care about you and your needs love them and recommend them often piz_zam21

No more facial recognition!

Ever since that last update, I can’t use facial recognition to login. The app used to work great. Now I can’t even turn it back on. I go to settings and everything, turn it on, it gives me the stupid warning, and then immediately shuts it back off after I click continue. Worst update ever.

Does not Work

App does not work with correct credentials.

Worthless

This app is worthless because you can’t even get in.

Weird

Every message I sent and deleted all popped back up and I’m having to delete them all again. And transactions are different and out of order now. Not a very good update at all

Not working!!

So I had this app on my iPhone 5C and had 0 problems with it. I upgraded to the iPhone 6 Plus, and now it keeps telling me I need to register with an email address. Even though my login is correct and when I go online on the website it works perfectly. Would like to use the mobile app but it won't work!!!!
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