TroveSkin User Reviews

Customer Experience

Positive experience80.0% of reviews
Neutral10.4% of reviews
Negative experience9.6% of reviews

~ Based on 125 written reviews from the US App Store.

What users say

Is TroveSkin Safe?

TroveSkin: Skincare Coach appears mostly safe based on user ratings. AppsHunter Safety Score for TroveSkin is 84/100.

This assessment is based on 724 user ratings, with an App Store average of 4.2/5.

Safety Analysis

83.0% of ratings point to a safe experience
9.4% of ratings suggest some concerns
7.6% of ratings point to a risky experience

~ Based on 724 App Store ratings for TroveSkin.

Is TroveSkin Legit?

TroveSkin: Skincare Coach is no longer available in the App Store. AppsHunter Legitimacy Score for TroveSkin is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

IT WORKS

I thought this would not work but it actually did. It did take some time but my skin is clear now this is the only app that works.

Plenty of potential, but ultimately useless

This app has a lot of potential and great features, but it’s rendered useless by the inadequate skincare database.

You have to add SO many products manually (even super popular ones like glow recipe). Because there’s no way to add ingredients or other important details to manually added products, you lose half of the functionality of the app (unless you’re lucky enough to only use products that are already in their database).

If there was a way to important product details from a trusted site like Sephora or Ulta, the app would be nearly perfect.
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It’s okay

It works for people without freckles as the AI system gets confused with my freckles being spots/pores a lot of the time

Good - but I don’t use it for its intended purpose

Instead of using this app to monitor current skincare routines and expiration dates, I use it as a journal for rating skincare I’ve used, much like IMDB or Letterboxd for movies. The 5 star system works great for that, as do the sections that ask what you like about the product and what you don’t. My only issues are that some updates could occur to make it easier to use your product list as a catalog instead of the app acting like you’re using all these skincare products constantly. Also, I do frequently have to custom add products, even some pretty well known ones, so the catalog needs a major update.
Overall though, I can’t complain too much, especially for a free app.
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Adding products can be difficult

Just started using the app, and I have many positive things to say. I like how you can organise everything & its easy and accessible.
However, recently I’ve found that if the product is not listed & I want to add my own- it struggles to save it as part of my products and I have 2. This means I’m not able to have my full morning routine there as I’m missing the addition of 2 products.
Apart from that it’s absolutely amazing so far!
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DO NOT INSTALL (LOST EVERYTHING IN THE APP)

I was using this app for around 3 months to take pictures of my skin, but then one day all my pictures were gone. I was really upset because those pictures helped me understand my skin. I messaged them and they replied back once then stopped replying after that. DO NOT WASTE YOUR TIME

Best app ever

I have tried so many different apps for my skin but none of them were good and honestly this is the best app I could get.

locked behind paywall

gonna repeat what a few other users have said. images of my skin i took a couple years ago suddenly got locked behind a paywall even though they used to be free, so now i’m fuming. i saw the response troveskin made, that there has to be a “business to be run” and left an email for contact (but didn’t say anything about a way to resolve this), but there were ways you could’ve let users know in advance and given us the opportunity to download our photos that we trusted this app with. all in all, a poor move made by the company that’s most likely left many users unhappy. i’ve never given a review on the app store before but i felt this deserved one.
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so disappointed.

I have been using this App since it was just starting up. I tracked my skin for the past almost two years and had been confident that my photo logs would be saved on the app and I would not need to save it to my phone. Excited for an update, I eagerly download it just to my absolute horror that all of my data and pictures were inaccessible unless I paid a 799 monthly subscription??? Absolutely ridiculous that there was no warning, and I couldn’t save ANY of those past pictures and documentation of my skin journey. Now, I have lost years of data because of another money-hungry app looking to feed on loyal users like me who will be DEVASTATED to see they can no longer compare skin or see ANY of their past selfie logs. i emailed customer service and they have yet to respond to me.
i use these pictures with my dermatologist to track my progress, and now what? I MUST pay to see data that used to be free, without any warning or notice to SAVE the previous photos?

DO NOT DOWNLOAD THIS APP.

absolutely no reason why i need to pay money to see MY data that i used to be able to access any time. Now i have no pictures documenting my skincare journey and i am heartbroken. hopefully they fix this for users that have been loyal and allow them to at least retrieve their selfie log & skin analysis pictures :(
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:(

I’ve been using this app for years but now I can only access old photos if I pay ???? If I had known I would have just used my own camera 🥲🥲🥲🥲🥲

Overall it’s great, butttt

The app overall is great, but it could use some tweaks. I should be able to add multiple things under the same brand instead of adding them one by one. I’ll continue to use it.

Liked it at first but not anymore

I used this app to keep a record of all the photos of my acne when I started treatment and after to see the progress etc, but they decided to charge you £5.99 a month to see your photos from before so basically I’ve lost all the data and can’t access it anymore unless I pay. Deleted it straight away! Disappointed.
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My daily nightly routine!!

I don’t have any words to say how satisfied and delighted for this app. It puts me in love with taking care of my skin and I love the option where it shows you weather it’ll be a good fit for your skin type. Maybe if anything I would like some tips and trends?? Keeping doing your awesome hard work!!! Appreciate ALL of you ❤️❤️
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Response from developer

Thank you for your very kind words! Please feel free to reach us at hello@troveskin.com for anything else :-)

Useful-ish

The app works very well for the purpose of tracking your skincare routines, creating a routine is quick and easy - the product database actually works really well. I’ve been using it for a few days and probably will continue using it to make sure I’m consistent with certain ingredients. However I hate the social feed - it feels like a totally unnecessary feature and I don’t like how your routines are automatically shared with random users - this should be optional. I also don’t get value out of seeing strangers’ routines on the feed, this definitely isn’t how I would discover new products (only on recommendation of people you know or experts/influencers). The insights tab could be useful but the design is pretty poor - way too many things going on so it makes it very hard to process any information. This would be useful if much simpler. Being able to filter through your stash is cool and although I’m not using the expiry dates feature it’s a good idea! Skin photo comparisons are great. Not sure that the skin analysis is actually doing anything at all… but overall I like the app!! If it was simpler (without trying to become a social app) I would definitely keep using!
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Response from developer

Thank you for your kind feedback! :-)

Social Update Options?

Good app (the routines part feels a bit clunky, I had to duplicate a lot of things to make it make sense, also some fields in the logs are required which just makes it annoying if I do not want to fill in certain ones)
Anyway, now I keep getting notices of people 'liking' my routine. This is nice but I don't care and also feels invasive. I see no option to turn this off? Or to disable the social feed altogether would be better. At least disable the notifications of likes specifically as it's a ridiculous amount of pointless buzzing. I have disabled notifications from the app completely but this means I cannot get reminder notifications etc. I see how some people may like this feature but to me it is only an annoyance.
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Love this app!

I’m really enjoying using this app, my initial fear was that it would add a lot of time onto my routine but it doesn’t! The app recognises all my skincare products and I find the reminders of when your skincare is about to expire really helpful. Overall it’s really user friendly and a great addition to my routine. I think it would especially be good for someone just starting their skincare journey. Highly recommend!
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Response from developer

Thank you for your kind words! Please feel free to reach us at hello@troveskin.com :-)

Disappointed with lost skin analysis results

My favourite feature was the skin analysis and I had been using the feature for 2 years! Am disappointed that the skin analysis results are no longer there and have just turned into photos in a diary log. Glad you’ve brought back a beta version but hope we can bring the historic data for comparison as well.
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Love this app!

This is by far one of the best skincare tracking applications I’ve ever tried! It’s so multi-functional & you can literally do so many things in just a single app. It may seem a bit overwhelming at first, but with continuous use, it’s quite easy to navigate!

Awesome App

Highly recommend downloading this! Really helpful and for all beauty and skincare lovers this is worth it. No more letting products go to waste or using excel sheets to keep track. Get insights about your skin and outside factors that can affect your skin. SO GOOD!

Wonderful App!!

I am so glad I came across this app. It has helped in many ways with my skincare journey. My favorite feature is taking photos of your face as a guide to see what has changed and what hasn’t. If you are into skincare then this is the app you need!! You can create many routines and add your own products if they aren’t listed. It’s Albert user friendly and easy to keep track. You can always keep track of your product expiration dates. Definitely a plus in this app! Download today!! You won’t be disappointed at all!!
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Response from developer

Thank you for your kind words!