Troy Bank & Trust Mobile User Reviews

Customer Experience

Positive experience65.2% of reviews
Neutral4.3% of reviews
Negative experience30.4% of reviews

~ Based on 23 written reviews from the US App Store.

Is Troy Bank & Trust Mobile Safe?

Troy Bank & Trust Mobile appears safe based on user ratings. AppsHunter Safety Score for Troy Bank & Trust Mobile is 93/100.

This assessment is based on 411 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.9% of ratings point to a safe experience
3.4% of ratings suggest some concerns
4.7% of ratings point to a risky experience

~ Based on 320 App Store ratings for Troy Bank & Trust Mobile.

Is Troy Bank & Trust Mobile Legit?

Troy Bank & Trust Mobile appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Troy Bank & Trust Mobile is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

TBT

This is an easy to use app. Very clear and helpful for seniors.

Janice Bell

Hate having to change password every 90 days! Other than that it is fine!

Worst banking app ever

So many glitches, always having to enter password cause Face ID doesn’t work. Needs a new update on everything

Awesome Job

Been a long time lifetime member of Troy Bank & Trust

Enterprise Troy Bank And Trust App

Working well with minimum needs expected.

Exceptional

I like the way the bank is set up where I can use the Face ID to keep up with my balance. Customer service is great. Everyone is friendly

Additional services

I would love to be able to pay my bills online

Sign in

I don’t like the new change where I have to sign in each time

👍🏽

Great app

Love the APP only bank you’ll need

Works Gr8. Use it multiple times thru the day with no issues.

😊😊

The best Bank in town. Everyone who works there is so nice and professional.
The guy named John Ramage has always help me out in times of need .
🤩

App Rating

This app does not remember user name and passwords as it suggests. There may be a minor glitch. Everything else has been fine.

Great app

Very useful for accounting for incoming and outgoing checks and debits

5 stars

What can TB and T is just phenomenal

App is terrible since the change

The app randomly switched at some point in the past few months to a new version. In my opinion the new version isn’t nearly as good as previous version. I wish it would have never changed. One of my main gripes is that when I click to see all transactions I can no longer see the balance at the top.

Love the APP only bank you’ll need

Works Gr8. Use it multiple times thru the day with no issues.

One Big Headache

9 times out of 10 I can’t even check my account balance because “the server is busy”. Don’t even get me started on Touch ID. What’s the point of even having it if you can never “log me in using those credentials”? I’m just going to go back to driving to ATMs to check my balance. That was a lot easier. I’m rating it 2 stars instead of 1 because 10% of the time is works beautifully.
Show more

Deposit feature gone

For some reason now the mobile deposit feature is gone and it is really needed don’t know what happened

App keeps locking me out

No overnight service and app glitches a lot

Not compatible with iPhone X?

I haven been able to login from my iPhone X. “device ID not found”