TRUE Community Digital Banking User Reviews

Customer Experience

Positive experience51.4% of reviews
Neutral4.3% of reviews
Negative experience44.3% of reviews

~ Based on 70 written reviews from the US App Store.

What users say

Is TRUE Community Digital Banking Safe?

TRUE Community Digital Banking appears safe based on user ratings. AppsHunter Safety Score for TRUE Community Digital Banking is 95/100.

This assessment is based on 1,940 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.4% of ratings point to a safe experience
1.7% of ratings suggest some concerns
2.9% of ratings point to a risky experience

~ Based on 1,744 App Store ratings for TRUE Community Digital Banking.

Is TRUE Community Digital Banking Legit?

TRUE Community Digital Banking appears to be a legitimate app. AppsHunter Legitimacy Score for TRUE Community Digital Banking is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Good app

Very good and useful bank app. Barely glitches

Great bank

I love the option of online banking!

Zelle is poor

Zelle is poor

Grass lake team

Always a pleasure to see !

I Love True they make it easy !!

I’ve been a member for 41 years and my credit union has always been important to me so the ease of use and top notch service whenever there is a issue has always been AmaZing !! I will always be True to True !! Thank you !!
Dennis Willard

Zelle don’t work

So I keep getting an error message every time I try to login with Zelle I have not been able to transfer funds using Zelle in over six months. Every time I login I do receive a text message to make sure I am who I say I am but then boom error no specific code just error.

CP Fed Preferred

Don’t like this financial institution since it changed over to the generic version of a credit union! They increase the difficulty of getting a loan of any kind! I had CP Fed Credit Union for many years before being notified of the changeover and was being optimistic that the practices would remain the same but I was sadly disappointed! Will look for a credit union that is actually working for the people!
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Love it

The app is updated frequently with relevant services that continue to make it better and better. It has great features like bill payment, Zelle, the ability to control all of my cards, see my credit score, get text alerts and so much more. Keep up the good work!

Love this

I love this app. It is so simple for me to use. I have always been treated well here so, here I will stay!

App shuts down every other business day

Not able to make any purchase or view anything associated with my truecc bank because the app is down? 🤨 worst banking in America 0/10 do not recommended get it together btc

Online banking

It’s fast and convient. It a good tool to move money around or check balance, or keep track of your loans etc..

Absolutely horrible

App crashes all the time, it gives me issues all the time when trying to use Zelle, it is very slow and I don’t like the fact that when you open the app, you immediately see your account balance.

Completely unusable

The app UI is extremely buggy and doesn’t allow you to login. Whenever you try to paste in your username or password, the login page jumps around and doesn’t receive the paste.
Same thing happens when you try to autofill using a password manager.

Horrible

App freeze and locks all the time. I can’t transact in the app because it locks up every time goes to a new page. Horrible!

A month and they still didn’t see it coming

Two credit unions merged, with all of one transferring to the other. Received several emails to “get ready”. Then when it’s time to use the one credit union’s app (True Community), I’m unable to register my account, change user name, and change password. Glad I was given a month to suddenly not be able to access my money. Still haven’t spoken to anyone on the phone due to high call volume.
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Does not work

App is broke.

Not So Good

I’m reviewing g this on the biometric feature only. Never works. It works for a couple of times then quits and never to work again…

Trash

Changed everything now I can’t even access the app

Removed Face ID

This update is aweful. Why was Face ID removed? When I click the “forgot username/password” link it asks for my info then says there is already an account with those details please login 🤦‍♂️
App is broken now.

Horrible

Logs me out and says my password is wrong