True Sky Credit Union User Reviews

What users say

Top reviews

Good

Good

True Sky App

This app is completely unreliable. It often won’t let me login. All my account numbers are in there and I couldn’t use the phone ai without them.

App need work

It took me 10 min to deposit a check because the deposit button was missing from my web page. I eneded up figuring it out on the app but is was painful

Difficult to make payment

Only app I have ever had with an auto loan that requires verified money transfers just to make a simple payment. They make it so difficult to make a payment I have to call in every single month.

Mobile deposit

The mobile deposit has disappeared from the app?? Ive tried on IOS and android and its not there

Great

Such a great service

Mobile deposits

Your daily limit on mobile deposits is way too low! I have banked with you since 1998 but recently moved to NC. I have to move funds from another bank at tax time and having to write multiple checks on a limited check writing account for 1 deposit into your bank, is frustrating. I also couldn’t find the limit without calling…
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App update

The latest update messed the VISA account up. It does not have a running total and does not show payments made. Very hard to decifer transactions.

Customer service

I do everything from my iPhone. When you change the app,(& why??) it really messes me up because I draw a blank screen.

The customer service is great & always very professional.
I love True Sky!

Love the app

This app does what I need! One request - when using on the iPad, any chance the screen can flip horizontally in the future? Keyboard up-ended is dificult :)

AMAZING

This bank is really amazing everything has been real easy to work with and it’s the best bank I have put my money in

Fácil

Buena atención y amabilidad

New format harder to read

The app format changed I guess a few months ago, and I just have found it harder to read the app because of its layout and fonts.

Easy and informative

Love this app. Easy to use, great tech support, accurate info, use pay bill and love it.

Great app

Functions work properly and seamlessly, i am a new member at the western branch and am enjoying everything there is to be offered

Truesky layout

The newest layout is awful.

Horrible

They took over our CU and lied to all of use. Worst customer service and overall service ever. Want my old CU back.

Home Screen format

Thanks for the updated app, layout and new screens. I would like to recommend one minor change to the home screen. When you select account summary, I would like for it to automatically explode all accounts so that you don’t have to click another button for the drop-down. Why else would you look at account summary without wanting to explore each individual account? Thank you for the opportunity to submit recommendations.
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Awesome

True Sky’s app works exceptionally well!

Love the new design

The new update is great! Looks more modern and seems faster.