
About
Use your smartphone as a digital key to unlock doors equipped with compatible hardware. This app allows for convenient access without needing physical key cards or fobs, utilizing Bluetooth for secure transmission.
What's New in TrueSecure Key
2.11.1
September 9, 2025
TrueSecure™ Key is the new name for the app formerly known as SimpleAccess™.
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FAQ
How does TrueSecure Key work?
TrueSecure Key uses your phone's Bluetooth to transmit a digital key to a TrueSecure-enabled door reader. This authenticates your mobile key and unlocks the door without needing a physical card.
What devices does TrueSecure Key support?
TrueSecure Key is available for iPhone and iPod devices. It requires a smartphone with Bluetooth capabilities.
Can I use TrueSecure Key without a physical key?
Yes, the primary function of TrueSecure Key is to replace physical key cards and fobs. Your phone acts as your digital key once your access control administrator issues a mobile credential.
Does TrueSecure Key use a lot of battery?
The app is designed to use very little battery power. Your phone can remain locked with the app open and running in the background.
How do I get a TrueSecure mobile key?
Your access control administrator must issue you a TrueSecure mobile key credential. The app will only function with TrueSecure-enabled hardware.
Can TrueSecure Key open multiple doors?
Yes, the TrueSecure Key app can hold multiple digital keys, allowing you to open multiple doors if you have been issued credentials for them.
What is the age rating for TrueSecure Key?
TrueSecure Key has an age rating of 4+, making it suitable for a wide range of users.
How often is TrueSecure Key updated?
The latest version of TrueSecure Key is 2.11.1, which was last updated on September 9, 2025. Updates ensure continued compatibility and performance.


