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Trustpilot: Reviews & Ratings

Trustpilot: Reviews & Ratings

Find trusted companies

6.5K ratings
1246 reviews
🌟 Lifestyle
🛍️ Shopping
Free

Details

  • Released
  • Updated
  • November 14, 2022
  • August 12, 2026

Features

Developer

Trustpilot
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Reviews summary↘︎
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🔄6+ apps
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❓5 answered
FAQ↘︎
📦~ in 4 weeks
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About

This app provides access to a vast independent review platform for online shopping and services. Users can browse, search, and filter millions of authentic reviews to make informed purchasing decisions and share their own experiences.

✓Browse and search company reviews
✓Filter reviews by various criteria
✓Read authentic, unfiltered feedback
✓Write and share your own reviews
✓Discover new brands and companies
✓Get warnings about scams
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What users say

Summarized from real user reviews of Trustpilot. Based on 6.5K reviews and a 4.8/5 average, it highlights the 5 positives and 4 negatives reviewers mention most about this Shopping app.

Positive things

  • 🚀Trustworthy platform
  • 👍Helpful for making informed decisions
  • 🚀Provides valuable insights
  • 👍Reliable reviews
  • 👍Honest and transparent

Negative things

  • 🐛Removes legitimate negative reviews
  • 🐛Allows fake positive reviews
  • 🔒Questionable data practices
  • 🐛Poor customer support
See all reviews

What's New in Trustpilot

1.70.0

August 12, 2026

Hey, reviewers! We’ve made some small tweaks and bug fixes to give you a better review reading and writing experience. ----- We generally release a new version every two weeks. Some updates will have shiny new features, and others will be mostly improvements. If there's something you'd like to see in the app, please get in touch to let us know! Enjoy, From the mobile team at Trustpilot

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User reviews

Most RecentHighest RatedLowest Rated

A good review, Service

Sometimes Trustpilot is the only way you can get companies to respond to you
JulescvJulescv

Not good

I downloaded this to make a review of a product I bought and enjoyed, just for them to remove it and say it got removed due to “auto detection”. Then it said I had to prove that my review is legit. It’s pretty ridiculous that I can’t even make a personal review without it getting removed for whatever reason. Btw, I’m also a “verified reviewer” on the app, obviously that doesn’t mean anything to them either.
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Kisuke.zipKisuke.zip

Real reviews

My reviews are not ‘filtered’
markmak888markmak888

Great

I love writing and reading reviews on Trust Pilot. I have received and given honest reviews.TP is the best’!!
Effie-LouiseEffie-Louise

Excellent service

Really helps to keep suppliers honest and save consumers from costly mistakes
DawkinsrocksDawkinsrocks
See 1241 more reviews

User experience

🐞

Reported Bugs

2 issues

Inconsistent review verification process

Bug

Difficulty in removing business profiles

Bug
✨

Requested Features

3 requests

Better review moderation system

Feature

Improved transparency on review removal process

Feature

Ability to respond to company replies

Feature

FAQ

What does the Trustpilot app do?

The Trustpilot app is an independent review platform that allows users to find trusted companies for online shopping and services. It hosts over 190 million reviews, helping users buy with confidence by providing authentic, unfiltered feedback from millions of people.

How can I use the app to shop smarter?

You can shop smarter by browsing companies based on their ranking for any product or service. The app allows you to sort results by relevance, number of reviews, or recency, and filter by location, review count, time period, or company status. You can also search reviews for specific keywords.

Is the Trustpilot app free to use?

Yes, the Trustpilot app is free to download and use. The provided information indicates that the app does not have in-app purchases or advertisements, suggesting a completely free experience for users.

Can I share my own experiences on the app?

Absolutely. The app enables you to share your experiences by writing reviews for companies whose products or services you have purchased or used. This direct feedback helps inform fellow customers and assists businesses in improving their offerings.

What kind of companies can I find reviews for?

You can find reviews for a wide range of companies offering online shopping and services. The app allows you to browse by best companies in various categories, sub-categories, or locations, making it easy to discover new brands and assess their trustworthiness.