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Trustpilot: Reviews & Ratings

Trustpilot: Reviews & Ratings

Find trusted companies

6.5K ratings
1015 reviews
🌟 Lifestyle
🛍️ Shopping
Free

Details

  • Released
  • Updated
  • November 14, 2022
  • August 12, 2026

Features

Developer

Trustpilot
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❓5 answered
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About

This app provides access to a vast independent review platform for online shopping and services. Users can browse, search, and filter millions of authentic reviews to make informed purchasing decisions and share their own experiences.

✓Browse and search company reviews
✓Filter reviews by various criteria
✓Read authentic, unfiltered feedback
✓Write and share your own reviews
✓Discover new brands and companies
✓Get warnings about scams
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What users say

Summarized from real user reviews of Trustpilot. Based on 6.5K reviews and a 4.8/5 average, it highlights the 5 positives and 4 negatives reviewers mention most about this Shopping app.

Positive things

  • 🚀Trustworthy platform
  • 👍Helpful for making informed decisions
  • 🚀Provides valuable insights
  • 👍Reliable reviews
  • 👍Honest and transparent

Negative things

  • 🐛Removes legitimate negative reviews
  • 🐛Allows fake positive reviews
  • 🔒Questionable data practices
  • 🐛Poor customer support
See all reviews

What's New in Trustpilot

1.70.0

August 12, 2026

Hey, reviewers! We’ve made some small tweaks and bug fixes to give you a better review reading and writing experience. ----- We generally release a new version every two weeks. Some updates will have shiny new features, and others will be mostly improvements. If there's something you'd like to see in the app, please get in touch to let us know! Enjoy, From the mobile team at Trustpilot

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User reviews

Most RecentHighest RatedLowest Rated

Trustpilot incorrectly removes genuine reviews

I have written many reviews on Trustpilot but my latest GENUINE review was removed because they said it was fabricated. I sent them all the evidence to prove my purchase and yet they wouldn’t reverse their decision. They basically called me a liar. In a world of online shopping I think it’s important to provide companies and potential customers fair and honest reviews but Trustpilot’s checking techniques clearly fall short of getting this right. When I questioned their decision they came back with some rubbish about protecting the integrity of reviews on the platform and told me to go away. I will never write another review for this joke of a platform again.
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GiblisGiblis

Review on a review!

I come to Trustpilot to see what others say about companies that I may do business with. A+
Northern LoonaticNorthern Loonatic

ABE

Best Ever!!!
Hakuna Matata Hakuna Matata 

Casino

I have been playing here for about a month or so , great selection of games and the customer service is quick and efficient . Thanks guys 👍🏻
An6rew1An6rew1

Tasty

Excellent overnight oats. Particularly like the chocolate 🤣
Nmg 1009Nmg 1009
See 1010 more reviews

User experience

🐞

Reported Bugs

2 issues

Inconsistent review verification process

Bug

Difficulty in removing business profiles

Bug
✨

Requested Features

3 requests

Better review moderation system

Feature

Improved transparency on review removal process

Feature

Ability to respond to company replies

Feature

FAQ

What does the Trustpilot app do?

The Trustpilot app is an independent review platform that allows users to find trusted companies for online shopping and services. It hosts over 190 million reviews, helping users buy with confidence by providing authentic, unfiltered feedback from millions of people.

How can I use the app to shop smarter?

You can shop smarter by browsing companies based on their ranking for any product or service. The app allows you to sort results by relevance, number of reviews, or recency, and filter by location, review count, time period, or company status. You can also search reviews for specific keywords.

Is the Trustpilot app free to use?

Yes, the Trustpilot app is free to download and use. The provided information indicates that the app does not have in-app purchases or advertisements, suggesting a completely free experience for users.

Can I share my own experiences on the app?

Absolutely. The app enables you to share your experiences by writing reviews for companies whose products or services you have purchased or used. This direct feedback helps inform fellow customers and assists businesses in improving their offerings.

What kind of companies can I find reviews for?

You can find reviews for a wide range of companies offering online shopping and services. The app allows you to browse by best companies in various categories, sub-categories, or locations, making it easy to discover new brands and assess their trustworthiness.