Turbo vpn for life
Mr
Madhu
VPN sometimes works
Nice
Good app
Amazing
Five star
Good vpn
отличный впн
Mariana
Good app.
Good but sometimes doesn’t work at all
Нельзя увеличить видео
VPN
Nice
Think before You Subscribe
I purchased my subscription directly from the Turbo VPN website. The service had become difficult and ineffective for me to use in Myanmar, so I had already stopped relying on it and switched to another VPN.
My subscription was automatically renewed for $59.99, and I contacted Turbo VPN on the same day as the renewal charge to cancel the subscription, disable auto-renewal, and request a refund.
Support repeatedly gave me the same response that auto-renewed subscriptions are not refundable. I pointed out that Section 6.5 of their own Terms of Service refers to cancellations made “after the day of charge”, while I contacted them on the day of the charge.
I then tried to resolve the issue through live chat. On two separate occasions, the support agents disconnected the chat before my request was resolved or properly escalated to a supervisor.
My main concern is not only the VPN’s performance, but the customer experience around auto-renewal, cancellation, refunds, and support. Cancelling a website subscription should be straightforward, and customers should be able to get a clear answer instead of being disconnected when they ask for escalation.
I would recommend that anyone considering Turbo VPN carefully review the renewal and refund terms and make sure they understand the cancellation process before subscribing.
