Turf Town User Reviews

Turf Town: Book Sports Venues
Turf Town: Book Sports Venues
Turftown sporting pursuits private limited

Customer Experience

Positive experience63.0% of reviews
Neutral7.4% of reviews
Negative experience29.6% of reviews

~ Based on 27 written reviews from the US App Store.

Is Turf Town Safe?

Not enough ratings yet to assess Turf Town.

Is Turf Town Legit?

Turf Town: Book Sports Venues appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Turf Town is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

works great

Nice experience every time. Payments are easy and booking updates are clear.

nice

A great app for sports players. It helps me spend more time playing and less time searching for a venue.

fantastic

The app has a clean design and is easy to understand. Booking a court takes only a few minutes.

fantastic

Easy to check timings before making a booking.

awesome

I like getting updates about available slots.

wow

The interface is clean and everything is easy to understand.

awesome

Booking a game takes only a few minutes.

No refund despite cancelling before 5 hrs

They say the cut off time is 6 hrs but wont provide any support if you are cancelling due to a medical emergency. Tried to cancel 5 hrs before and no refund despite multiple requests. Dont recommend this to anyone. The 3.3 rating at app store is a warning that I should have seen coming. Worst experience despite having a record of 0 no shows.
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App doesn't work

I have installed and uninstalled many times. Payment page comes as a blank one when confirming through the app. Have to login everytime to book the slot. This is both on my phone and Xiaomi tab.

Dimensions not mentioned

Hi, it would be really helpful if you can add the dimensions of all the venues / turfs listed, so it will be helpful for customers to compare them. A simple length x width x height should be enough.

Great app

It’s a great place to start the sport of your choice let it be a beginner or professional. More importantly the support for this app is incredible. Any refund issues or profile related issues, support team resolves it within a day or two. That’s good for an app honestly.

Fraud and cheating

They clearly promised a full refund if the game did not happen and a half refund if it did. I cancelled well in advance and the game never happened, yet no refund was given. The help desk response is slow, unhelpful, and avoids giving the refund that was promised. Later the app shows as if there was no game at all, conveniently denying the earlier commitment. This is misleading and unacceptable.
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Profile Picture

I can’t change my profile pic

Changing the Preferred position makes the total games Zero

In the Sports card (ratings for each game of the player) changing the preferred position makes the total games to “0” in it. This makes the player’s profile to loose their games count

**Great App & excellent response from support**

Kudos to the support staff !! I don’t see any issues while using turf town app till date.. perfect app to book all sport games at one pit stop !!

Unable to receive opt to verify login

Unable to receive opt to verify login

Bug

Not able to move past “What sports do you play page”. The continue option isn’t showing on a smaller screen of iphone mini 13.

Great app

Turf Town has helped me pick up a habit of playing badminton everyday. Have found a good group of players to play with on a Turf Town. App is nice and Ui is great. Please add more sports

Very useful!

Turf Town has been great for me! Now, I’m able to find games at the touch of a button. Before I used to struggle to enter whatsapp groups and discover football games. For someone living in Velachery, Turf Town has made my life very easy! Highly recommended! A feature suggestion : please allow me to buy Turf Coins. Instead of making a transaction every time, I can dispense from my wallet
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Profile can’t be edit while changing profile picture

Hi team,

I can’t change my profile picture on edit profile .kindly check on this.

Response from developer

Hi Surya, thank you for sharing this feedback with us. We have fixed it and pushed an update. Do give it another try.