No refund despite cancelling before 5 hrs
They say the cut off time is 6 hrs but wont provide any support if you are cancelling due to a medical emergency. Tried to cancel 5 hrs before and no refund despite multiple requests. Dont recommend this to anyone. The 3.3 rating at app store is a warning that I should have seen coming. Worst experience despite having a record of 0 no shows.
Show more
App doesn't work
I have installed and uninstalled many times. Payment page comes as a blank one when confirming through the app. Have to login everytime to book the slot. This is both on my phone and Xiaomi tab.
Dimensions not mentioned
Hi, it would be really helpful if you can add the dimensions of all the venues / turfs listed, so it will be helpful for customers to compare them. A simple length x width x height should be enough.
Great app
It’s a great place to start the sport of your choice let it be a beginner or professional. More importantly the support for this app is incredible. Any refund issues or profile related issues, support team resolves it within a day or two. That’s good for an app honestly.
Fraud and cheating
They clearly promised a full refund if the game did not happen and a half refund if it did. I cancelled well in advance and the game never happened, yet no refund was given. The help desk response is slow, unhelpful, and avoids giving the refund that was promised. Later the app shows as if there was no game at all, conveniently denying the earlier commitment. This is misleading and unacceptable.
Show more
