Tuscany Villa User Reviews

What users say

Top reviews

Hit the end of the game

I love this game! I hit level 2485. I go to decorate and it says end of season one. You can’t go any further. The offer is to play season one all over again. I don’t want to. I kept hoping to finish decorating more rooms. I would have liked some more conclusions in the story. I really enjoyed the story, but disappointed some of the characters never came back. There is so much potential to expand in this game. I hope the game maker expands this game to a season two and have a lot more to decorate. This is the most enjoyable game I’ve played. The one thing I would like to have change is to not have to deal with character dialogue and ads when I earn some free timed play. These eat up the time earned, so the play reward is shorter. I like the fact that you can earn extra plays and lives by watching ads. This game is very generous with rewards and the levels are not impossible to win. Very clever to do this as it keeps people playing. I like the story as it is pleasant and clean which makes it relaxing. I would like to see the villain Frank go.
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Response from developer

Hi Deco fun! We greatly appreciate your time and effort in giving us a review. For us to be able to help you with your concern regarding the freezes of the game, please submit a help ticket in-game or at https://scopely.com/customer-support/#tuscany-vila. Make sure to include a screenshot or screen recording regarding your concern so we can investigate right away. We hope to hear from you soon. We have taken note of your feedback regarding the end of the storyline of season 1. Rest assured that we will forward your thoughts to the team as a reference for future game improvements. We understand how you feel about the storyline ending in Chapter 12. As of now, there's still no news as to when season 2 will be released but there are still plenty of new levels coming each month, as well as special events and tournaments. The team is continuously working on this as we speak. Stay tuned for the next updates!

My favorite match 3

I am on level 2246, so i have finished the season 1 “storyline”, but can still play levels to stock up for next season…..Which i hope will be SOON (hint hint)😆 it is my favorite match 3 game. I also play homescapes and gardenscapes a lot, but the storylines on those are not as interesting. Tuscany villa is like a soap opera 😂 I do NOT pay to play. I have never spent any money on this game. I like the graphics and storylines on this game, but the characters are really cute too. I like that if you miss out on an event decoration, you have a chance to buy it through “traveling jack”. I recommend to anyone who enjoys fair match 3 games and decorating!
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Need more levels

I really enjoy this game and even though sometimes it feels like it takes forever to get a task accomplished, I have fun and like decorating and following along with the story. I have come up on, twice now, where I reached the end of the line; either they ran out of boards to play or the story line stopped, even though they seem to have a storyline direction and rooms/areas grayed out that are in need of fixing. It makes no sense to me why it stopped. Granted, I am on level 2000+, so if you are just getting started, I would give this game 5 stars. The events allow you to earn extra power ups and lives. I have spent some money on this game, but you definitely do not have to to progress.
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Don’t get attached to this game.

The developers have abandoned it. People are clamouring on Facebook asking about updates but they are all ignored. Don’t make any in game purchases, they are a waste. Sure they release new levels every week but very few levels. Also there are no more new events. So if you like Jack the Merchant… too bad because he will start coming around with the same old crap you’ve already got. If you like the events where you earn coins to unlock outfits or new furniture… too bad because those will be replaced by a boring version that runs on repeat. No more holiday themed rewards or activities. If I wanted to endlessly match 3, I could download any number of boring games. UPDATE: Dear developers, thanks for updating the graphics and adding more commercials. If your app needs funding to expand, I’d be happy to support it monetarily. However I will not do so until you respond to the fans about adding more chapters so we can get more story and decorate more rooms. It seems you are great at attracting new players but have nothing to offer to long-time and devoted fans. The other team members in my group are starting to complain now that they have reached the end of chapter 12. Why do we complain? Because we loved your game and expected more from your company.
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Hit the end of the game

I love this game, but it kept freezing up and I would lose the rewards that I had earned. I hit level 2485. I go to decorate and it says end of season one. You can’t go any further. The offer is to play season one all over again. I don’t want to. I kept hoping to finish decorating more rooms. I would have liked some more conclusions in the story. I really enjoyed the story, but disappointed some of the characters never came back. There is so much potential to expand in this game. I hope the game maker expands this game to a season two and have a lot more to decorate. This is the most enjoyable game I’ve played so far.
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Ready For Season 2 PLEASE!

This has been absolutely my favorite game to play! Love the puzzles, free bonuses, decorating/renovating, and the storyline. One year later, at Level 3603, renovating the Greenhouse…Oliver’s return and then…with no warning…Season 1 has ended and with no indication of when or IF Season 2 will start. With so much still to accomplish, and so many areas of the Hotel still in gray, PLEASE tell me this is not the end of the whole game? I appreciate still being able to play puzzles and accumulate coins, but can’t do anything with them. Please update your fans and let us know if we’ll be able to continue soon. P.S. Was not a fan of the 2 to 3 days of the Match tournaments that gave no coins to continue renovating. Thank You for the fun TuscanyVilla!
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I like the game, but there is no more game

They just don’t have enough levels, it seems like they have no clue where their own story is going, and they spent a ton of time revamping the game instead of progressing it. Most of their new stuff disappeared anyway because it didn’t work. There are teams, but no team based competitions so it’s literally only for lives, no other point. Nobody cares about Match Champions because it’s just the same levels over and over, you only get prizes if you’re top three, and then what? Wait a week for new levels, get 5-10 and no stars to progress the story, and then right back to Match Champions for a week. I like the story! I like the design options! Just focus on making new levels already. Or if nothing else at least have team challenges so there is ANYTHING to work towards.
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Ugh…

Absolutely love this game…but I most enjoy developing the villa. I would …like many others like to be able to store free time given. I am often up in the middle of the night and pull this game up to kill some time. Always end up with 3 hours of free time…but yeah…might be playing for maybe 30 min or so…as it’s like 2 AM
Also come on guys… the number of stars to do each task should be reflective of the task but also consistent. I HATE the stupid picture taking…I mean come on …why? Can’t even see them afterwards? And it might take 2 stars to build a building but to place bar stools…it’s 4? Really? And if it’s a “hard” level we should get 2 stars right? I mean it’s a hard level and we are getting nothing extra to complete? Love the game but frustrating
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If that’s the actual ending…

*some spoilers are mentioned if someone cares about that
I’ve been playing this a while! I’ve really enjoyed it. The story was something that actually flowed from event to event. Not just “here’s the newest thing to happen, enjoy. Stuff that happens wont be relevant ever.” There was stuff building off of each other. But you’ve apparently ended it??? A “thank you for playing” ??? I didn’t finish the green house. All of grandfathers notes hadn’t been found. Pottery has not been found. Other half of key not found. There’s all sorts of shadow places that are being hinted at for further chapters. You bring back Oliver and that’s it?????? Honestly what??? NOTING ELSE GOT SOLVED??? WHAT IS HAPPENING. I’m genuinely unsatisfied and frustrated and, if I’m honest, surprisingly upset about this mobile game story line being left like that. And I think that says something about what you had(?) I hope this is a misunderstanding on my part, and if that’s the case, I’d be so happy to change the review, ecstatic even. But at the moment, two stars: looks great and I enjoy the gameplay. Minus three stars for the UNSATISFACTORY story line.
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Response from developer

Hi Ortthree! I understand your sentiments about the storyline's conclusion in Chapter 12. Although Laura's story has concluded at the moment, new levels, special events, and tournaments will still be added each month. For the time being, please stay tuned as they may be added to our upcoming updates!

Fun Game… Slow to Add Content

I have been playing this game for a few months. I enjoy the puzzles - the graphics are much more pleasing than most other games. My kids love the story and helping to choose the decorations. I am at a level now that I am waiting for more content to be added, which means I get thrown into tournament play that lasts nearly a week at a time, I can’t earn any more stars during tournament play, and I don’t spend enough time playing to actually benefit from being in the tournament. When regular play resumes, the levels are difficult enough that I run out of lives before I can pass a level to earn one star. And now the story takes 4-5 stars to advance in each segment. The difficulty of play just restricts the length of time that I play because I run out of lives quickly and have to wait 20 minutes for one life to be restored. So, I close the app and do something else until I decide to play late in the evening or the next day. The last time I waited for new content to be added, I waited for about a month or longer. I would enjoy new content sooner and if it were slightly easier to gain stars and advance the story without having to pay to do so. I just close the game when I feel like I have to buy my way to more lives.
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One of the Best!

Updated review: They changed the visuals of the match 3 items! They all have little drop shadows and slightly darker edges to appear more 3D and distinguishable from one another. I’m so happy they changed this for us! Great game - especially if you’re new to the match-3 apps. Lots of events (with nice rewards), cute decorating items, and cool developers who are willing to update items as needed. 10/10

Original review: This is one of the best games of the genre. It always has events and things to play or help you out with when you eventually get stuck. The update was amazing too, except for one small thing. The items on the board (that you match 3 with) have lost their original defined edges and are harder to see (the little yellow cheese is especially easy to miss). I understand wanting a new look, but the lack of defined edges for the colors makes it a bit hard. Overall, a very good and fun game!
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Response from developer

Hi andygirl007! Thank you for your feedback! Please know that the new level boards have been designed to make them more accessible to all of our players, including those with poor vision or colorblindness. There are numerous other fixes that improve the performance of the game. Having said that, I'll take note of your comments in mind for future updates.

Tuscanyvilla

I attempted to contact customer support but wasn’t able to leave a message because the message kept deleting itself and had no send icon to tap so hopefully they’ll read this. The developers just released a new version of this app that appears to have gone backwards with its latest graphics and icon appearances that are now made more like a cartoon with the design being extremely basic which is great for young children but not for adults. Maybe 2 versions of the app should be considered to enhance the app experience for older players as well.
Updated response: the developers responded and said that the new graphics change is supposed to increase accessibility for all players and that they will now start monitoring all my comments. With that being said….I’ll be deleting their app.
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Shame on you!!!!!!

I am one of your seasoned players and I’m getting close to the 1700 level. I purchase game stuff on a regular basis and I absolutely love the game so thank you for that however… There are times like just now when I knew I could finish the puzzle by only spending 900 coins and each time that I made a play with one of my butterflies you guys chose The algorithms to keep getting more of the lightning bolt stuff in the current event NOT The piece of wood that I was shooting for each time to bring down the hotel key that was left so I refuse to spend 1200 more freaking coins to watch my butterflies do everything but what I need them to do and that is on you! That is on you and you should be ashamed of yourselves for taking people like this. Also because I am a seasoned player and I am very good at this and I know how I want to play my game to get it done do not I repeat do not insult my intelligence like this!!!!!!!! SO SHAME ON YOU!!!!!!!! I close the game immediately I may or may not be back because this has happened several times and you need to fix this it’s it was an obvious thing to remove so again shame on you!
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Download if you like waiting!

If you’re looking for a game that keeps you challenged, this could be for you. If you like decorating, then this I could be the game for you. If you like interesting story plots, this could very well be the game for you. However, if you like consistency when it comes to the number of stars needed for the same task, this isn’t the game for you. If you like story plots that don’t go on too long, this might not be the game for you. If you like games that constantly use little tricks to make you spend money & never give you anything extra in return, this also may not be the game for you. If you like to pick up your phone or tablet to play and find that you’ll have to play just for the sake of playing because the developers aren’t putting up events fast enough then this is most certainly is NOT the game for you! I said all of that, and still I have to say, I am addicted to the game. I was recently off from work for 7 months due to having back surgery and this was my life. I returned to work a week ago. I spent money like crazy while playing this game. I’ve played and still play others and have gotten all types of freebies due to the money that I’ve spent. The thing is I never had to sit around and wait for content either. This is a first for me, maybe others have experienced it. It’s frustrating though, very frustrating, especially when this is what I play to get rid of frustration.
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Allow saved bonuses!

I really enjoy playing Tuscany Villa when I can, but unless you have a potential 2 hour window, you may lose out on the surprise timed infinity play bonuses. If you could bank your bonuses and use them when you have time, that would be wonderful and I would definitely play more often.

I also enjoy June’s Journey. Like this game, you build, progress and enjoy the story. However, June’s Journey allows you to bank your energies and bonuses so you can play whenever you have time throughout the day.

Tuscany Villa developers, please allow us to save the much appreciated timed infinity play bonuses! This would make the experience so much better for us and we could truly focus and enjoy the details and graphics you all have worked hard to create. With that improvement, this game would rate a 5. Thank you!
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Response from developer

Hi FunGameFan123! It's really great to know you're loving the game! We'd like to thank you for playing Tuscany Villa and we hope to bring you more great content in the future, and I'll make sure to have your suggestions forwarded to the team for consideration. Have a nice day!

TuscanyVilla

I love this game and I’ve reported this before but I’m STILL unable to open the game and play since I did the update you provided!!!😡😡😡I finally deleted the game thinking since I had saved my progress that I could resume from where I had left off, which was the end of Chapter 10. But nooooo it started from the very beginning, which really upset me after all the money I’ve spent on this game but I played back up to 89 and I’m frozen out again and after five days I continue to be frozen out. I play two other games that I love so I guess I’ll have to continue with those. I do intend to let others know what’s happening so they don’t get taken like I have been. It such a same because I really enjoyed playing. I’m retired and on a fixed income yet I gave up other things so I could have a little joy in my life
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Response from developer

Hello Neet#1! We're sorry to hear about your recent gaming experience. We'd be happy to investigate and assist you in resolving this issue. Please submit a help ticket in the game or at https://scopely.com/customer-support/#tuscany-vila if you haven't already.

So Much Fun

This game is so much fun to play. I love the story line and the game is challenging but not to the point where you get frustrated or upset. I find the game relaxing to play. I’ve played some games where it was impossible to win a level and I was stuck on one level for days. I would get so frustrated I would remove the game from my iPad. It’s not like that with this game and I’ve been playing it for months. I get stuck on occasion but eventually get pass it. There are all kinds of prizes when you reach certain levels or accomplish tasks. I’m having a ball redecorating the hotel and the game is so entertaining. This is my all time favorite game.
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Flowers Flowers and More Flowers

Decent game, nice storyline, however there are a few issues I have with the game. Too many forced purchased levels, and too many levels requiring to place flowers. TOO many hard levels just to place flowers. I have played over 1,000 levels and only one room in the hotel has been furnished and only one guest has stayed. Is this a hotel or a botanical garden? Let the game progress without putting flowers all over every structure, on the grounds, the walls, in the building, stairs, my knuckles, it’s ridiculous. I am about un-download it. I am not spending all this money to put flowers on a game, when my actual yard needs landscaping. I will just play for free til I get stuck too long on a level I can’t pass, then un-download it.
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Best Match-3 Game I’ve Tried

I’ve made it all the way to level 900+ and I have to say I love the festivals and things that give you bonuses without having to spend loads of money. I think the developers created a good balance between tough puzzles and opportunities for free bonuses that keeps the game fun instead of frustrating.

One thing I don’t love is just how long some of the rooms take to finish and the base decor options. I wish that instead of themed decor, you could get new regular decor from Jack the Merchant.

Overall, however, I have to say I’m impressed this game has kept my attention for so long!
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Unhappy golden ticket purchase

Would love to give this game a 5 star review. Unfortunately I will not, due to latest golden ticket purchase. Bought the sundress golden ticket like 5 days ago and I still haven’t been able to activate it. Went through game developers and apple to try at first to get it activated, and of course with NO luck on either end. Now I’m trying to get my money back but keep getting the “something went wrong, try again later” message for the past few days. Contacted apple and game developers again…. Nothing! So easy to take my money but sooo hard to get it back. And this was my first time ever purchasing anything from a game. And I’ve been playing this game forever. What a shame. If I didn’t like playing the game so much, I would delete it.
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