Tutor Lily User Reviews

Top reviews

No Support

After subscribing for yearly plan. App settings change and can’t contact support from the app.

Response from developer

Hi Yemro, sorry for the issues you're experiencing on our app. Please contact our support team at support@tutorlily.com

Recent update removed roleplay/topics

Originally loved it until the update removed roleplay/topics and only had the tutor option available

Nicht zu ende gedacht

Beschäftigungsprogramm.. workarounds finden … nervt!!!! Nicht fertig gedacht!!! Hätte Potential und wäre dann auch monatliche Beiträge wert… aber so nee… unglaublich muss von selbst alles auf Deutsch, meine Muttersprache,vorlesen … nervt… Dauer ewig… einfach nur dumm…Deutsch läuft genauso langsam wie französisch… gefühlt braucht msn die dreifache Zeit. Die Redewendung..Worte welche man in Wiederholung auf französisch bräuchte werden nicht geliefert… die Sicherlich hoch komplexe Progammierung läuft hier ins lehre und wird zum Witz
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Response from developer

Hallo, vielen Dank für Ihr Feedback. Es scheint, dass Sie auf Probleme mit unserer neuen Version gestoßen sind — das tut uns leid. Bitte schreiben Sie uns an support@tutorlily.com, damit wir die Probleme besser verstehen und so schnell wie möglich beheben können. Ihr Feedback hilft uns sehr dabei, die App zu verbessern!

Scammy

You can’t use it without paying, it says you get 3 days free trial but it takes the payment instantly so you actually don’t. Then when you use it it’s super buggy and has nothing for absolute beginners. AVOID!

Terrible app

Makes me answer same questions each time I want to add this app to another device. I just want to logon. I do not recommend this app.

Response from developer

Hi there, thank you for your feedback. This login issue has been fixed — you should now be able to log in seamlessly across devices without having to repeat the setup process. If you have any other questions, please don't hesitate to reach out to our support team at support@tutorlily.com. We're happy to help!

Changes for the worse

I loved this app, until a couple days ago an update came out. It looked insane, but I saw that it wasn’t free. I don’t think companies should be allowed to lock an app behind a paywall without notice, but also I had to give payment info for a FREE TRIAL. It looks awesome, but I wish it was free.

SAR

SAR

Bad customer service

Paid for the pro version. It stopped working and there is no way to restore purchases. Emailed service and no reply. Junk, don’t buy.

Bad customer service

Paid for the pro version. It stopped working and there is no way to restore purchases. Emailed service and no reply.

Funktioniert nicht gut

Die automatische Aufnahmefunktion in Spanisch ist sehr schlecht. Korrekte Aussagen werden falsch verstanden und falsch geschrieben! Das geht bei dem Preis gar nicht!

Amazing

I can’t say how much it was useful for me, I just can say I appreciate your trying to help people like me.Please continue doing your best and keep up your work as much as possible.

Very helpful

This app is one of the best I’ve found when it comes to practicing speaking with AI in another language. They have tons of language options with different levels of practice and different choices of conversation types. The AI voice is also natural sounding and speaks in normal speed which can be adjusted to your preference. My only issue is the hands free mode isn’t useful because the translations are incorrect at times when using their speak option. I find the speak option only works best when you use your built in phone voice to text feature. This feature definitely needs improvement.
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I pay for premium but the account isn’t premium

I get ads and don’t have the premium perks yet I pay for a year subscription and there is no way to report this issue within the app. Please fix my account so I can take drown this review.

Response from developer

Hi there, sorry for this issue you're experiencing on our app. Please email us at support@tutorlily.com and we'll help you resolve this as soon as possible!

Poor performance and no customer support

I cancelled my subscription but I still got charged me for a year. No customer support, I already contacted the support email and they never replied.
The voices of the app are very robotic and the questions asked are very artificial. I like the correction of my sentences though.
The hands-free mode is glitchy and poor. Please use some more natural voices.
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Response from developer

Hi there, sorry for the late reply. It seems like we've indeed missed your previous email! Our customer service team has just replied to you.

Great for beginners and up

Title says it all

Very good chat bot, too expensive but cheaper than others

..

Bug fixed

Thank you!

Response from developer

Hi there, sorry for this issue you're experiencing on our app. Please email us at support@tutorlily.com and we'll help you resolve this as soon as possible!

The perfect example of what AI should be used for

I love this app so much, it really helps in keeping one engaged while learning a language as you can choose your topics and practice with speaking casually or formally.

My only criticism is there are a few glitches, the biggest one right now is when I click to see the mistakes in a sentence, the entire message disappears/gets deleted.
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Response from developer

Hi there, thank you for your 5-star review! Concerning the issue you're experiencing, please email us at support@tutorlily.com and we'll help you resolve this as soon as possible!

Bug makes it unusable

It just has loading dots without allowing me to use it. Please fix this!

just the app i was looking for

i only wish that there were an option to watch ads for more messages, because i’m a student without income for subscriptions.