TV Remote User Reviews

What users say

Top reviews

Run from this app

The new feature about connecting before you pay is a lie!!!!! They charge you immediately you do not get to connect to your tv first!!! I want my money back because I wouldn’t have never clicked on a subscription knowing that I was going to get charged the only reason I wanted to try it out because I am trying to find one that works on my tv and saw the so called new feature so I was like ok I’ll give this one a try but I should’ve known that was a lie and to top it off it wouldn’t never connect to my tv it found it but never connected, please don’t waste your money or time like I did people!!!!!!!!
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Does not even work

Does not connect to my TV

Bad

I hate that you have to pay the monthly fee and it said it’s “free”

Sent

Thank you so far so good

Response from developer

Thank you very much for your feedback! ❤️

No

I have to pay for it to tell me it donent work

Response from developer

Hello! We're sorry to hear that you're having trouble with our app. Please contact us and we will help you: support@rbcom.co. We are always here to support.

Let’s say ok ​ ‍

No issue. Does all it's supposed but disconnect sometimes, i would say cool.  ‍

Response from developer

Thank you for your review. We're glad to hear that the app is performing its functions as intended, but we're sorry to hear about the disconnection issue you're experiencing. We'd be happy to work with you to try and resolve this issue. Please send us an email at support@rbcom.co and we'll do our best to help. Thank you.

It’s not working

It is not working

Response from developer

We're sorry to hear that you're having trouble with our app. Our team is always working hard to improve the user experience and resolve any issues that arise. Please contact us at support@rbcom.co so we can better understand the issue and help you find a solution. Thank you for your feedback.

Do not download

A complete steal of your money you have to purchase before you try to see if the app works a total waste of time I went out and brought a universal remote from Walgreens

Response from developer

We're sorry to hear that you had a negative experience with our app. If you experience any issues or problems, we are always here to help and make things right. We take all user feedback seriously and we would like to investigate your issue further. By the way, we offer three subscription options, including a weekly plan that allows you to try out the app before committing to a longer subscription. We appreciate your feedback and would be happy to discuss any further concerns you have. Please reach out to us at support@rbcom.co so we can gather more information and assist you in resolving your issue. Thank you.

Doesnt work!

Wish i could give negative star! Never worked just said connecting forevera

Response from developer

We apologize for the inconvenience caused and we're sorry to hear that you were not able to connect to your TV using our app. We take all user feedback seriously and we would like to investigate this issue further. Please contact us at support@rbcom.co so we can gather more information and assist you in resolving the issue. We appreciate your patience and understanding and we will do our best to make things right.

Can’t get it to work

Doesn’t work

Response from developer

We're sorry to hear that you're having trouble getting our app to work. We'd like to know more details about the issue you're experiencing so that we can investigate and provide assistance. Please contact us at support@rbcom.co so that we can get in touch with you and help resolve the issue. We apologize for any inconvenience and we'll do our best to fix the problem.

Doesn’t work

Unfortunately doesn’t work and I can’t cancel the payment? I will have to see how to get a refund…

Response from developer

We are sorry to hear that you have experienced issues with our app. We would like to know more details so that we can investigate and solve the problem. Please contact us at support@rbcom.co so that we can get in touch with you and assist you. We apologize for any inconvenience caused and we will do our best to fix the issue.

Really??!!

I have to pay a subscription fee for a universal remote to access the ‘change screen ratio’ function that my regular Vizio remote won’t do??? Your brand sucks….

Response from developer

Thank you for your review. We offer different subscription plans, which include access to all of our features, including the 'change screen ratio' function. We understand that you may prefer to purchase certain functions separately, but this is not currently possible within our app. We appreciate your feedback and will take it into consideration for future updates. If you have any further questions or would like to discuss anything in more detail, please don't hesitate to contact us at support@rbcom.co. Thank you.

Don’t try to download this stupid app

My TV remote is cost $15-$20 and they asked me for 5.99 for a week and $12.99 per monthDon’t trust and don’t download it stupid app I want to buy the new one

Response from developer

We're sorry to hear that you had a negative experience with our app. We understand that the pricing may seem high at first glance, but we want to highlight the advantages of using your device as a TV remote. With our app, you don't have to worry about misplacing or replacing your physical remote, which can often be costly. Additionally, our app provides a convenient and easy-to-use interface that makes navigating your TV options a breeze. Regarding the subscription plans, we offer also monthly and annual plans, and we've designed them to provide the best value to our users. Our annual plan is significantly cheaper on a per-month basis, so if you plan on using our app for an extended period of time, it's definitely worth considering. We're constantly striving to improve our app and provide the best possible experience for our users, and we appreciate your feedback. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team at support@rbcom.co