TV Remote Smart Control User Reviews

What users say

Top reviews

0

I give this a zero u have to pay for it

Connection problem

Bad connection

Not great

This app is not working out for me and is NOT loading I can’t find my remote for my Samsung tv. UPSET😡😡 and please write back

Can’t detect TCL Google TV.

Not even detecting TCL Google TV. Do you intend to support TCL’s Google TV?

Doesn’t even see our Samsung TV.

What a waste. Doesn’t even deserve the 1-star I have to assign in order to write this review.

REVISED: Now works 100%. 5-stars.

Response from developer

Thank you for bringing this issue to our attention. We sincerely apologize for the inconvenience caused by the app not detecting your TV. We recently discovered a critical bug that affected the connection capabilities. The good news is that we have fixed this bug in our latest update, version 1.3. Could you please update the app and let us know if the problem persists? We appreciate your patience and are committed to providing you with the best experience. Thank you for your understanding and support.

Connected but nothing works

Thank you for prompt fix and response. Now I got connected but no controls working. Absolutely nothing working with my both LG and Samsung TVs.

Response from developer

Thank you for bringing this issue to our attention. We sincerely apologize for the inconvenience caused by the app not detecting your TV. We recently discovered a critical bug that affected the connection capabilities. The good news is that we have fixed this bug in our latest update, version 1.3. Could you please update the app and let us know if the problem persists? We appreciate your patience and are committed to providing you with the best experience. Thank you for your understanding and support.

Still not working on Sony Bravia

New update finds the TV and “connects” but no functionality whatsoever.

Response from developer

Thank you for bringing this issue to our attention. We sincerely apologize for the inconvenience caused by the app not detecting your TV. We recently discovered a critical bug that affected the connection capabilities. The good news is that we have fixed this bug in our latest update, version 1.3. Could you please update the app and let us know if the problem persists? We appreciate your patience and are committed to providing you with the best experience. Thank you for your understanding and support.

Want this to work badly 😞

Doesn’t find Hisense Smart Tv - Appreciate the update but still isn’t finding turned on TV using same Wi-Fi as phone. Maybe next update?

Not able to connect my both TVs

Always saying No devices find, even my tv turned on and both my phone and TV are same network

Response from developer

Thank you for bringing this issue to our attention. We sincerely apologize for the inconvenience caused by the app not detecting your TV. We recently discovered a critical bug that affected the connection capabilities. The good news is that we have fixed this bug in our latest update, version 1.3. Could you please update the app and let us know if the problem persists? We appreciate your patience and are committed to providing you with the best experience. Thank you for your understanding and support.

Won’t connect

The app isn’t connecting to my LG TV. I checked the wifi on both devices but my TV won’t appear on the app despite refreshing multiple times

Response from developer

Thank you for bringing this issue to our attention. We sincerely apologize for the inconvenience caused by the app not detecting your TV. We recently discovered a critical bug that affected the connection capabilities. The good news is that we have fixed this bug in our latest update, version 1.3. Could you please update the app and let us know if the problem persists? We appreciate your patience and are committed to providing you with the best experience. Thank you for your understanding and support.

Doesn’t connect

Their privacy says they will track you. I just deleted it.

Response from developer

e’re very sorry to hear about your concern. We want to assure you that we do not track our users for any purpose other than to enhance the functionality of the app and personalize your experience. Your privacy is very important to us, and we strictly adhere to protecting it. If you have any further questions or concerns, please feel free to reach out. Thank you for your feedback, and we apologize for any misunderstanding.

Just doesn't work

Doesn't find tvs. Tried multiple tvs on different wifis

Response from developer

Thank you for bringing this issue to our attention. We sincerely apologize for the inconvenience caused by the app not detecting your TV. We recently discovered a critical bug that affected the connection capabilities. The good news is that we have fixed this bug in our latest update, version 1.3. Could you please update the app and let us know if the problem persists? We appreciate your patience and are committed to providing you with the best experience. Thank you for your understanding and support.

Not working

So far, this is doing nothing once connected. I only gave 5 stars so the developer would look at it. This does absolutely nothing.

Useless

I cannot get this to connect to either of my 2 TV sets, one is a Sony and the other is a Hisense. There is no point keeping the app, it is useless for me, so I am deleting it after writing this review

Response from developer

Thank you for bringing this issue to our attention. We sincerely apologize for the inconvenience caused by the app not detecting your TV. We recently discovered a critical bug that affected the connection capabilities. The good news is that we have fixed this bug in our latest update, version 1.3. Could you please update the app and let us know if the problem persists? We appreciate your patience and are committed to providing you with the best experience. Thank you for your understanding and support.

Does not connect.

I really wanted this app to work but even after it recognized the TV it would not connect. I put two requests for help. It said email would be answered quickly. Neither request for help was answered.

Nope

Unfortunately, after several times of trying to pair my TV with this remote and trying four different TVs, neither one was successful

Response from developer

Thank you for bringing this issue to our attention. We sincerely apologize for the inconvenience caused by the app not detecting your TV. We recently discovered a critical bug that affected the connection capabilities. The good news is that we have fixed this bug in our latest update, version 1.3. Could you please update the app and let us know if the problem persists? We appreciate your patience and are committed to providing you with the best experience. Thank you for your understanding and support.

Doesn’t work

Does not work - does not find any tvs

Response from developer

Thank you for bringing this issue to our attention. We sincerely apologize for the inconvenience caused by the app not detecting your TV. We recently discovered a critical bug that affected the connection capabilities. The good news is that we have fixed this bug in our latest update, version 1.3. Could you please update the app and let us know if the problem persists? We appreciate your patience and are committed to providing you with the best experience. Thank you for your understanding and support.

Doesn’t even see our Samsung TV.

What a waste. Doesn’t even deserve the 1-star I have to assign in order to write this review.

Response from developer

Thank you for bringing this issue to our attention. We sincerely apologize for the inconvenience caused by the app not detecting your TV. We recently discovered a critical bug that affected the connection capabilities. The good news is that we have fixed this bug in our latest update, version 1.3. Could you please update the app and let us know if the problem persists? We appreciate your patience and are committed to providing you with the best experience. Thank you for your understanding and support.

Doesn’t work.

Tried to connect this to my 2019 Sony TV, and it can not find it on the network; other remote apps have worked in the past. I attempted the recent update to fix Sony TV issues and it still didn’t work. I picked this up when the subscription service was free, but in an attempt to uninstall the app to troubleshoot the issue, my subscription disappeared and I was prompted to pay for it. I found the well hidden X to bypass that, but even afterwards the app will still not connect to my TV.

It might be a good sign to avoid an app, when one of the very few options on the settings tab is to request a refund.
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Response from developer

Thank you for bringing this issue to our attention. We sincerely apologize for the inconvenience caused by the app not detecting your TV. We recently discovered a critical bug that affected the connection capabilities. The good news is that we have fixed this bug in our latest update, version 1.3. Could you please update the app and let us know if the problem persists? We appreciate your patience and are committed to providing you with the best experience. Thank you for your understanding and support.

Waste of Time

Despite claiming to support Fire TV, this app did not connect to mine.