TVL Pay Reviews: Is It Legit?

Customer Experience

Positive experience50.0% of reviews
Neutral25.0% of reviews
Negative experience25.0% of reviews

~ Based on 20 written reviews from the US App Store.

Is TVL Pay Safe?

TVL Pay appears safe based on user ratings. AppsHunter Safety Score for TVL Pay is 87/100.

This assessment is based on 1,307 user ratings, with an App Store average of 4.3/5.

Is TVL Pay Legit?

TVL Pay appears to be a legitimate app. AppsHunter Legitimacy Score for TVL Pay is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Postage on overdue payments

When you miss a weeks payment and you receive numerous letters for this. Spending over £1.00 on postage when people will remember eventually and pay is therefore wasteful. More content worth watching would be nice. Less spending on high paid people would help keep the costs down. I received 4 letters in the month of January for payment arrears that I had already paid. What a waste. Still wasting money on overdue payments
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Balance coming down

A good little app works very well . Only thing I think would help me and others is a balance showing the total bill for the license coming down as you’re making your payments on a regular basis and how much is the left to be paid. Thanks

Improvements required

Really good app to pay for your TVLicence. You can view previous payments but it would be better if it could show you exactly what you’ve paid, the date you paid and how much the balance outstanding is. I would have rated it higher but because it doesn’t show you how much you have left, I marked it down. Improvements are required for this app.
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New app

This is just brilliant it makes paying so much easier I love it, I would like to see along with my payments ,what my balance is I think this is an important part, can this app be updated so we can see our balances please apart from this I think it’s a brilliant and easy way to pay for my licence and it gets people in front with there payments
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All kinds of problems

It’s hard for me to use the app sometimes. It fortunately knows my license card number but so many times I’ve had to pay as guest. It’s declining my main card today, I had to pay with another but it’s a faff and I kind of expect it to not work when I try to use. Bonus when it’s not harder than necessary and can just let me pay with no issues. But rare.
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Not bad, but …

The good bit. The app is pretty easy to use. Load all your info in, and just log in to pay every month.

The bad bit. Nowhere on the app does it tell you how much you have left to pay. You have to guess; am I paying enough? Have I paid too much? What’s my remaining balance? It’s only if/when you get a text message saying you’re in arrears that you know you’ve not paid enough. Sort this major bugbear out and it’d become a 5* app.
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So simple to use

This app is an easier way of paying your tv licence without the bother of having to going to a shop. You can keep an eye on your account to make sure you don’t fall behind. I’ve not had any difficulties other than when you put in your house number and postcode. It looks for your address and it seems to add a letter after your door number, I end up having to remove the letter and then review payment which goes through ok and does actually pay it to my account. I checked this as I was worried but all seems fine. It’s just a good way to pay and I would recommend.
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British Biased Corporation

I have finished paying for my TV license for this service provided by the most corrupt and robbing the poor, company in the UK today.
I had to do this after a visit from one of their thug tv license enforcement team, who gained access to my property under the pretence that they were from a delivery company.
You do not have to let these thugs into your property to prove you are watch British Biased Corporation service, this is why they lie and cheat their way into your property, and the extortionate amount that you have to pay for such a crap service is unreal.
The TV license should be scrapped and the British Biased Corporation should get their revenue from advertising like ITV.
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No choice

App allows payments to be paid so easily, without fuss or confusion. Also you get a reminder if you have missed a payment, so there are no excuses. Worth having, especially if you haven’t the time to go to a pay point, or you don’t like to pay by direct debit. This is also perfect for people who get paid weekly, as the payments seem more manageable .
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TVL APP is so easy and handy!

Great for managing my tv license account for the payment scheme, and although I begrudgingly pay regularly due to being bullied into it being paid on the exact date when each payment date is due, due to the harsh threat of cancelling my license if I do not pay this amount on that day. All down to me paying extra each fortnight, so there is enough to cover that payment if I forget and it is a little late but before the next due payment!!!! So now yous have forced me to pay extra in my payment plan due to “missed payments”. Now how do yous work that out exactly???!
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Quick & Easy

I love being able to pay for my tv licence through this app as once you have a card set up it is so easy to pay instalments every week, Fortnite, month, easily with minimal hassle & you can do it from home taking less than 5 minutes.

Mr Crawley

Not a very good app. In this app it need to be able to give you a payment schedule so you are able to see what dates the payment is due. It is not easy to navigate through the app. I consider myself to be computer savvy, others are not. It needs to be simple to use and easy to gain then info that is needed. Also…. Make the app easier to pay in a shop. Maybe create a card that can be put into and used from a phones wallet.

Thank you for your time
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Useful app

A much quicker way of paying license, saves logging in online with details each time but would be such an improvement if it would tell me how much I need to pay as can never remember exact amount. I normally have to wait till it’s over due, to wait for text reminder that tells me the amount to pay. The app doesn’t do this at all
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Great app

I’ve been using this app for a while and it’s much easier to pay and now with the new update and can add the simple tv licence card to it. Which it’s now much easier to pay my brothers tv licence. It would help if you could see when your payments where due and how much you owe on your license

Easy to use

I was dubious about changing to payments via an app as I’m a total technophobe! Haha.
I am now of the opinion that I wish I’d done it sooner! The layout is minimal and straightforward. You can keep a track of payments made and get a receipt. Finally it is totally quick and easily paid. I’m definitely converted! Thank you.
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Finally a quick easy way to pay - once set up! Simple...

I’ve waited until I get a text message then pay for years I could reply Y and they’d automatically take the amount due but then they stopped so I had to log in then pay which I guess I’ve been doing for about 2 years. Long enough I know my numbers off by heart. The app is simple,email address & either enter your card number or take a pic and that links your license to your new app account. Then add a credit card and your done. I guess it’s a few steps less than going online which is why I like it. I hate steps lol - now call off the bailiffs who keep sending me threatening letters despite the fact I pay regularly! Not cool! Unlike this app...

Poor ratings for this are mostly because they didn’t read it’s for only for paying if your on a payment plan with pay n go card via pay points. If you want to do anything other than make a payment (which you do with that card number) use the website!

It’s a good app that does nothing more than let you pay. I have no need to gawp at the license or other info the website shows. This app will show all previous payments paid within the app.

A rare app worth 5 stars... When it works!

Think your automatic update has logged me out and I can’t get back in,may as well delete this if it does this as it will lock me out and you end up sending threatening messages with bailiffs etc.
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Tvl

So much quicker to pay. That bit is brilliant.
Only downside is it still doesnt actually tell me when my payments are due.
The letters with only part the payment dates then trying to keep track of next lot is a pain without trying to write them all down especially when they change dates at some point so then u end up paying 2 weeks in row it throws everything out.
Please put payment dates & amount due on the app. That would make it perfect 👌🏽
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Easy easy easy way to pay tv license

A very easy way to pay my tv licence, it securely saves your bank car and sends me a nice sms text message reminder when next payment due. I like the app a lot. Remember that when registering, your password must be at least 10 characters (including at least 1 number) because the app won’t let you complete the last part of registration is password format incorrect.
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Tv App

Once I had my payment barcode I was able to set up and pay straight away. Hopefully having an app to pay will not only be faster and swiftly payments. It also leaves me anxious free when the children have posted my cards somewhere and can’t find the card to pay with. The app looks easy to use I can’t wait to use it properly. Thank you for the app
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Pointless!

Somehow they’ve made an app that is even more clumsy and less functional than their website. Not being able to see the account balance, or set notification reminders when the next instalment are due render this an app that there is no point in using.
None of the auto-fill fields are recognised either, which means it’s easier to pay manually on the website than do so via the app. And not being able to see how much the account is in debit or credit at any point just seems inept. Was hoping this’d make the process more slick and accessible. But I guess I’ll just keep having to forget and wait for the reminder in the post every few weeks. Shame.
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