Lock out of the game due to an update.
Response from developer
Hey Rift. Your adventure in Fernhollow should be smooth, and we're sorry that you're facing some curses along the way. Please make sure you are running our latest version, that your OS is updated to the most recent version, and that your connection is stable. If that didn't bring you back to enjoy your adventure, contact our Support with more details. They're working hand in hand with our villagers to support you the way you deserve! 🔮
No energy no fun
Response from developer
Hi, oweincoaeih! We truly appreciate you sharing your thoughts on the energy system. We understand that being unable to continue playing when you’re ready can take away from the fun and magic of the experience. If there’s anything we can do to help make things right, please reach out to our Support Mages here: https://fortisgames.helpshift.com/hc/en/3-twilight-towers/contact-us/ and we’ll be happy to lend a hand!
Super fun, great mechanics.
Response from developer
Hello DavResUser! Our villagers are delighted to know you are enjoying your time in your realm! Enjoying the progression, events, and staying entertained through it all is exactly the kind of magic we hope to create! Thank you for being a part of our journey! If you ever have thoughts or feedback to share, we would love to hear it. Please reach out to our support mages here: https://fortisgames.helpshift.com/hc/en/3-twilight-towers/contact-us/ we're always listening!
Game crashed and won’t work anymore
Response from developer
We’re really sorry you’ve been unable to log in for the past two days. 💛 We understand how frustrating it is when a glitch prevents you from accessing your game. Please reach out to our support team here : Contact Us — Twilight Towers Help Center with your account details so we can investigate this further and help get you back into the game as soon as possible. ✨
How?
Response from developer
Hello feasty45! We're sorry to hear that your quest to make Fernhollow prosper has faced some setbacks. We hear your concerns, and our team is working hard to help your adventure be great! Villagers are collecting all the resources they can so our team can continue their journey to bring Twilight Towers to it's full potential! Feel free to contact our Support with feedback and suggestions. They are working hard in hand with our villagers to support you the way you deserve!









