Twixor
Chat Agent
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Free
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About
Twixor Agent is a multi-channel customer support application helping customer care executives to connect and resolve customer queries. Its Hybrid Agent Assist is powered with a dynamic & automated handoff feature that enables agents to intervene in the chat during critical issues or based on customer preference.
The application is powered with following features:
- Accepting an incoming chat
- Sending/Receiving text, audio, video, document messages to/from multiple channels.
- Inviting other live agents to a chat
- Transferring chats to other agents
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What's New in Twixor
1.0.3
October 23, 2026
Improved UI and updated theme for a better user experience. Enabled Customer Master functionality. Added the ability for users to edit their profiles. Introduced the Just-in-Time (JIT) feature.
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