Tyro User Reviews

Customer Experience

Positive experience54.4% of reviews
Neutral10.5% of reviews
Negative experience35.1% of reviews

~ Based on 57 written reviews from the US App Store.

Is Tyro Safe?

Tyro appears safe based on user ratings. AppsHunter Safety Score for Tyro is 94/100.

This assessment is based on 7,220 user ratings, with an App Store average of 4.7/5.

Is Tyro Legit?

Tyro appears to be a legitimate app. AppsHunter Legitimacy Score for Tyro is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Simply wonderful

Love Tyro, so easy to use. Thank you

Good

Very good services

Why not settled

No settlement

Settlement is not correct amount!

Manually settled 3 invoices yesterday and funds to account are hundreds of dollars short! Not near any of the three invoices that were settled! This I company is dodgy! Think we will jump onto stripe!

What you should know

The frustration I have with tyro is they don’t settle until after 10.00pm on the same day which means you can’t transfer funds out until the next day. It takes too long to transfer and there is no transfer on the weekends if you need operating cash flow

Happy customer

We find tyro a great asset for our business , easy to use and information at your fingertips to help making quick decisions

Tyro FAQs are outdated

I am unable to enable flexible settlement on the tyro app. The FAQ is old and the setting does not exist on the tyro app.

Can’t view monthly statement

Can’t view monthly statement on app

Labelling lost my sale

When customers tap to make payment the screen notification says 'done' when it should say processing which as the payment is not done it still needs to authorise. The customer left with my product before payment was declined. Poor UX 101.

Ease of use

Love it

Tyro for Medical professionals

Excellent service

TYRO Made all Easy

Joined Tyro just 2 months back when I started my new business. It’s made life easy. My daily EFTPOs my business banking all simplified and excellent.

Fees

I got charged transaction fees as they promoted no monthly or transaction fees, I want to cancel it

Tyro

Do a review with positive and negative feedback and they listen. They contacted me and resolved my issues. That is great customer service!!

Rubbish

Typical Tyro. Great design and UI, everything looks tip-top and smooth. Then you open the app and all you get is last 7 days transactions and 3 pages of ads to sign up for more accounts.
Great work team! Nice to see your profits going to good use. ‘Clap clap’

Ef

Too fast,
Easy to use

Not Happy Jan!

Had an random error today with our Tyro eftpos machine, tampered state..?
Rang Tyro, response, the machine might have been bumped when delivered and just a matter of time till it broke down.? It’s been working fine for the last 18 months..
Then told, the eftpos terminal is not good, they will send a replacement, should be there by Monday.. this was at 3pm on Wednesday..? 90% of our customers use EFT, not good enough! Not our fault, we spend about $2,000 a month on monthly and merchant fees, we are now preparing for a weekend without a EFT terminal..
We run a golf course with 300+ customers a day, good luck, hopefully they have cash eh!!
Surely if this happens on a Wednesday you can have a new terminal to us before the weekend!
No happy Jan!!!
Show more

Worst ever eftpos company

They are just like thieves. Do not deal with these guys.

Login

Login used to be simple with the ability to use a 4 digit code now I need to enter my email
And password every time

Tap and go

Great very handy at market stalls