Issues
The app’s location detection is very clunky, indicating drivers are in one place, then the next second, about 5 streets over. As well as that, my biggest issue is the pricing. Food delivery through the app always costs 40k+. The delivery always racks up most of the money, around 14k+.
Horrible inefficiency
This is the worst rideshare app I’ve ever used.
現金がいい
Apple Pay対応らしいので、行けるカードは行ける（使えないカードの方が多数）が、予約してキャンセルの返金がたまにアプリ内ウォレットになるので注意
No UK option to register
Downloaded the app, tried to register via email address which was all fine but you’re forced to add your phone number.
The UK isn’t supported in the country list so couldn’t use it! Waste of time.
The UK isn’t supported in the country list so couldn’t use it! Waste of time.
Good map, Billing delta
But when copy and paste Google map address always can’t find location 🫣 need improvement
Using Apple Pay but the payment is different from the history bill ???
Using Apple Pay but the payment is different from the history bill ???
Needs fixes
Great way of getting taxis in Ulaanbaatar if you have a local phone number, but note that at least the current version automatically switches back to Mongolian even if you have selected English as the language of the interface.
Idea good but….
Unfortunately, the programming is flawed. Sometimes, logging in to show the driver that a booked trip has already been paid for the previous day fails, forcing you to pay twice for an expensive trip to the airport—once via the app and again in cash to the driver so he will make the trip. Two attempts to contact UB Cab and request a refund for the double payment were ignored for weeks.
Show more
Didnt Work, got charged cash advance fees
Avoid this terrible app. Not only was the USD $5 or so i put on to hail taxis totally ineffective due to app bugs, but the way it’s coded financially made my credit card charge me it as a cash advance.
Terrible app
Doesn’t send sms for new users gives an error
No use
外国で発行されたカードは高確率で登録できません。バグも多く、総合的にありえないくらい使いづらかった。旅先でトラブルになったので二度と使わない。
No email Login!!!
App does not allow to login with email and forces you to add a phone number. We are foreigners, how we can have phone number if you are in ulaanbaatar for two days? Crazy app design.
Doesn’t work
Impossible to sign up as the SMS is always failed to send.
Stole my money, errors instead of dispatching a driver
Tried using this app as an Uber analogue here, i filled my wallet to hire taxis but it just errors instead of submitting a ride.
Many issues
the app gives too many errors and the fun part is the errors don’t say anything to understand what’s wrong, just like coding error shows internal error. the worst part is i always login with english then the app switches to mongolian after a while then i have to keep signing out and signing in again with english. why can’t just stay in english ?
Show more
English Language Doesn’t Work
Even though I changed the application to English from the iPhone settings, the language is still Mongolian. You need to add language change within the application. There is a problem
Way too expensive
Way too expensive. 2 km ride being 10k MNT is just insane. And it doesnt even matter whether its rush hour or not. This is not dynamic pricing, it just a bad value. Seeing the CEO make baffling comments about economics and government is just embarassing. How about focusing on delivering a quality, affordable product thats actually feasible for customers before all the nonsense about everything else? If people cant justify using the service for short and everyday trips, the product is already failed.
Show more
Too expensive
Too expensive for the short rides, and I have never seen a ride app charging a money for the traffic! Cancel this app
I
4.0 yorooso boldoggu
None of my credit cards are being accepted
I have a wise Visa card, a Revolut Mastercard, two other Visa cards, one from PNC and the other from Bill. I am putting them in all correct, and it keep saying Уучлаарай, та картын мэдээллээ шалгана уу. I can’t use the app and I’ll be tracking around for business frequently. Please fix this as soon as possible. It’s unfortunate because the app has potential, but it’s very dysfunctional.
Show more
Payment issue
I paid for a cab in cash but it’s marked as unpaid by the driver. So my only option is to pay again if I want to use the app… fee was 20k so no small amount
