The Uber Pro Card app is great overall
easy to use, clear, and helpful for managing earnings and payments. However, I do not receive any confirmation notification when I pay my personal credit card using the card. It would be very useful to get an instant payment confirmation or transaction alert for better tracking and peace of mind.
Auth Flow Issue
There is a bug that prevent auth flow login when user tries to login there is an in app browser which opens the auth page. After login with phone number and password the in app can’t detect if the app is installed on the device so recommended App Store download which redirect to App Store for download. As the app is already downloaded user can only open the app from App Store which circles back to the same in app browser auth login without throwing login success opening user account which should close the in app browser page. Same with social auth login. Been trying to login for weeks now can’t login due to this bug.
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Withdrawal delay
Its been more than a week my withdrawal is stuck and support got no clue whats going on. Avoid !
Worst customer service on planet
The cuatomer service is a joke also for transfers it takes a day or maybe two if you lucky you gonna end up calling them and stay on the phone for half of your life the only useful thing that the. One from your trips gets deposited straight away but good luck trying to transfer it to a different t account
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STAY AWAY
Not only is the app utter garbage, constantly asking to create a password and logging me out, but the customer service is even worse. They can’t understand what you’re telling them and then talk back to you like you’re the slow one, put you on mute and then hang up. Stay away from this like the black plague as many have said.
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Pointless. Can't create account or login.
I just tried to register. Enter my details, confirm everything, I approve access to my Uber account, then the app takes me to the page to login. Ok... I start again to login.... again redirected back to login page.
Can I get support with this of course.... all I have to do is login. Not wasting a minute more on this. Deleted.
Can I get support with this of course.... all I have to do is login. Not wasting a minute more on this. Deleted.
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Very annoying bug
I have had to delete this app and re download it about 10 times in 4 months. It’s extremely useful especially with the apple pay now added but for some reason every so often it glitches. When i go onto the app normally it registers my face ID then logs me in, but sometimes it does this thing where it doesn’t do the face ID part and just says log in, when i type my details in it says incorrect. So then i have to delete and re download the app, i have tried to refresh it, close the app and re open it, iv tried turning my phone off and on but once it gets like this nothing fixes it apart from deleting it. Which then i have to re do security and mobile/email verification. (This is particularly annoying, when im stood in the shop and my card keeps declining, after working all day, and it just won’t load)
It has inconvenienced me multiple times now to the point of me trying to delete it and go back to paying 50p to withdraw but i can’t do that either.
Please fix this bug as everything else is perfect!
It has inconvenienced me multiple times now to the point of me trying to delete it and go back to paying 50p to withdraw but i can’t do that either.
Please fix this bug as everything else is perfect!
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Not as reliable as it should be
I’ve had the app log me out from time to time which can be frustrating, but the main issue is delays in transferring money to a bank account, this is supposed to happen in minutes but is often not the case, in one instance it took about 8 hours. This had nothing to do with my bank.
Worst service
Transfers can take hours, not one, not two, many hours. Just another silly service from Uber
Useless
I am honestly saying its a useless app base bank. Its all the time stopped working. And they don’t have immediate customer support. Its a big hassle.
Incompetent thieves
The App is flawed. No transfer. Customer service non existant.
Slow transfers
They move like s..t on transfers? Why is not instant like all the uk bank apps? Hire somebody and let him to approve transfers! Stop being so greedy!
Since the update with Apple wallet 10/10
Love the app since they have updated
Can’t login
Login doesn’t work. tried google and mobile number. it comes to front page after verify.
Please don’t use it
I wouldn’t recommend this app. It’s extremely slow. I made a bank transfer, and it’s now the third day, but the transfer is still pending and I haven’t received my money yet. Thankfully, I only tested it with a small amount. If it had been a larger transfer, it could have caused a serious problem. Very disappointing experience
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Apple Pay…..FINALLY
The Uber Pro Card is literally perfect and makes life so much easier for us drivers
And the only problem was that it doesn’t support Apple Pay but now It’s complete
And the only problem was that it doesn’t support Apple Pay but now It’s complete
Don’t download !
Transaction take days and days. Don’t download!
Completely Rubbish App
No Apple Pay. Bank transfer takes 3-5 working days.
So bad
It was a bad decision to open an account with them. Now I want to close it, but they say that if I close the bank account, they will also close my other account with them. What kind of terms and conditions are these?
The account works fine but the saving account is a trap.
Don’t trust the savings account. If you need your money that you saved there it does not transfer instantly as other banks you will have to wait couple of days to be back on your main account once you transfer it. Totally disappointed.