Ubeya User Reviews

Top reviews

Not reliable enough

For being the only way to track work hours at my job- it’s so buggy and frustrating. Please don’t force this app on any employees 😭

So many glitches

This app is so buggy and slow. We have it for work and it makes us lose time on the job because the app takes for ever to open at times. When you click certain buttons it takes it’s sweet time. Why is it so laggy for simple buttons? Why is this app causing so many features to slow down as well when I’m trying to sign in. It’s such a waste of time navigating through the app. It makes it very difficult to use. Absolutely terrible app. Don’t download it
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atrocious UI

clunky, unusable and all around awful. it’s like a baby made this app. or worse, an ai

Worst app I’ve ever used

This app doesn’t function at all. It’s all glitch. It’s incredibly poorly done. Everything that should be simple is made needlessly difficult and confusing and is riddled with contradictory information and impossible to follow instructions. On top of that it constantly threatens you that if you do anything slightly wrong it will charge you fees or withhold your payment. When you work a gig job here you have to fill out many extremely complicated and confusing forms on several different websites that are similarly glitchy which makes the whole process almost impossible to do correctly. These forms take about another hour of extra unpaid labor to fill out and you have to do them for each day you work or they threaten to withhold your payment. I have never had to fill out any complicated forms like this at any other gig job I’ve ever done in the past so it’s not like it’s the standard necessary forms, it’s just unnecessary labor. I have done a lot of gig work and used several apps and websites to do so and never have I had the displeasure of using an app as bad as this. Hire more people with unnatural colored hair on your development team or something cause this app just straight up doesn’t work. I don’t know how it even got released let alone how any businesses went along with using it. I will not be working any jobs that require this app in the future. Using this app was so bad it made the gig which otherwise would have been enjoyable and worthwhile into something miserable and not worth the pay for the labor and difficulty involved.
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Disappointed

Less capabilities than other crew apps. No ability to choose cities to work in. It should at least be 10 cities for a preference. No ability to personally message project managers. No calendar option. When PDF’s are given for further instruction there is no ability to download for printing or to save it!!! This part really sucks big time. The company should just shutter the app and start over. Accessibility options like making type larger or thicker are not there.
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Terrible!

If I could, I would give zero stars.
App works pretty well, but the employer I currently have (Eleven8)is nothing but uninterested and not communicative at all.

Streamlined scheduling

An intuitive app for scheduling staff that work events. This is great for both management and workers who need to quickly grab a shift and know where to go and when! Everything we need is included in one place

Need to fix bugs

The messages aren’t going thru, in the chat to managers. Needs an update

Bug?

The app will not let me get past the first step (my phone number)

Dicky

Can’t see my earnings on the app !!!

Bad layout & issues

The app layout is terrible, the colours the font etc. My company previously used PARiM, so much better and organised. This app doesn’t even let me clock out. It just shows me a QR, then says check in.

Horrible

It keeps saying “could not verify. Please re-open the app.” I can’t even setup an account????

Response from developer

Our apologies! This could occur if you are not linked to an employer. Please get in touch with our support team so we can take a closer look and assist you - https://www.ubeya.com/register/ubeya-intercom-help-for-app-users.

App won’t allow me to register with phone number

This app was suggested by an employer so that I could book work. I’ve downloaded and deleted the app twice. Each time, I open the app it asks me to input my phone number. Every time I attempt to do that it says phone number can’t be verified and never allows me move on to register. It’s so frustrating.
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Response from developer

Our apologies! This could occur if the employer did not register you as an employee. Please get in touch with our support team so we can take a closer look and assist you - https://www.ubeya.com/register/ubeya-intercom-help-for-app-users.

Can’t view income

Have updated many times and searched the app top to bottom, there is no way to view my income unless I randomly get a income notification and click into it.

Response from developer

Thanks for writing in! It's possible that your employer hasn't permitted the income tab view on the app, but we'd be happy to take a closer look to determine if there could be a glitch or bug involved. Feel free to get in touch so we can further assist you - https://www.ubeya.com/register/ubeya-intercom-help-for-app-users.

App is bugged

I’m incapable of even entering my phone number

Login

Cannot login. Been trying to register/login with my number but the page stays the same. Been trying to 2 days straight however cannot login.

Response from developer

We're sorry to hear this! Please ask your employer to contact us, or get in touch with our support team directly so we can assist with the matter - https://www.ubeya.com/register/ubeya-intercom-help-for-app-users.

Don’t working

Try to send sms on my number, but nothing happens

shocking

bad app doesn’t work well at all

Doesn’t work

Can’t even register my phone number not worth it

Response from developer

Our apologies! This could occur if you are not linked to an employer. Please get in touch with our support team so we can take a closer look and assist you - https://www.ubeya.com/register/ubeya-intercom-help-for-app-users.

Nothing major

A bit slow but all together great

Response from developer

Thanks so much for your feedback, we really appreciate you taking the time to share your experience! We are constantly working to improve and enhance the app's functionality and performance. Please get in touch with our support team so we can look into any issues you are experiencing in real time- https://www.ubeya.com/register/ubeya-intercom-help-for-app-users. We will do our best to assist you!