Horrible organization
Absolutely horrible customer service, and the whole organization is built on taking your money and not providing any service. These people are crooks stay away from using this app.
BEST THING I DID 💪🏼
Love this app! Customer support team was extremely kind and helpful. They helped me get set up with a trainer in my area and I booked my first session right away. My Trainer is super friendly and knowledgeable. I have been training with him for the past two months and I’m excited to keep going! Love the app, love my Trainer, and super friendly support team. Highly recommend UBFit😃
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Scam
I purchased and signed on for a year of training. I booked the first trainer and she canceled. I booked the second trainer and received confirmation from UBFit. I hired childcare and prepared and the trainer never showed. I called the trainer and she said she has not be a part of the organization for over a year and didn’t know why the company continues to advertise her and book appointments with her. These were enough red flags. I called to cancel and was charged over $600 for cancelling my contract. II fulfilled my part by purchasing and booking sessions. UBFit failed to send a trainer.
UBFit has you sign a contract, not provide trainers and when you quit and want your money back because you did not receive services they take your money for early cancellation. Bait and switch.
UBFit has you sign a contract, not provide trainers and when you quit and want your money back because you did not receive services they take your money for early cancellation. Bait and switch.
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Not recommended for trainers
Not user friendly and terrible to manage
Don’t do it
Ub Fit scammed me by promising a female trainer for my 11-year-old daughters. When the trainer later claimed to be fully booked and unable to continue, I checked the app for a female trainer but found none available. Despite this, Ub Fit continued to charge me, insisting I was under contract.
very happy !
great app ! workers are very professional
5 STARS!!
Perfect service, they came to my house and offered me 1 on 1 training and i have seen results that i’ve never seen before ! Thank you Ub Fit!
Love this app
Been working with My trainer that I found on this app for over a year now I purchased a 6 months program and all my sessions never expired even though I couldn't use within my term due to health issues , customer Service is absolute amazing and always ready to help when I needed help my trainer Chris is absolutely the best definitely recọmmend
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Don’t recommend as a Personal Trainer
From a PT perspective it’s a waste of money. You do not get a potential client until maybe 6 months in. I’ve done the recommendations they said would bring in more clients but that’s false. On top of that if you don’t responded less than 24 hours from contact they will close your account. This app is a scam with a non refundable application fee because they know they can’t bring in potential clients. They market more to trainers joining then people who want a PT. If you want to be an unsuccessful trainer you should join this app. I regret giving them a chance to help me grow my PT business because I thought they would help me market PT. I highly don’t recommend them as a sustainable platform to grow a training business.
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Awesome app
This app was really helpful. I found the perfect trainer that could fit into my busy schedule. Plus the memberships are so affordable.
I do not recommend
Helpful signing up, was reassured that would be able to schedule time w trainer. Now that I paid cannot schedule with the 3 trainers available in my city. One cancelled last min, one cannot do regular hours, one did not reply. No refunds.
Not recommended
Honestly, it started out as everyone being so supportive to join this app and sign up. From there it was a downhill. Unfortunately, I had purchased a three month membership with them, and we paid for it so it is not refundable. We asked for a female trainer, and we were recommended one in our area. She is nice, but no modifications were done when we mentioned a knee injury, and most of the workouts she gave included kneeling or using knees heavily. Then, that trainer did not show on the app anymore and only three trainers showed up and they’re all males. I asked and asked and tried to reach out but no reply. They even checked and said that there are only three male trainers in our area and that’s it. I tried to reach out to the lady who initially talked to me into buying the membership and to the Support team, which is supposed to reply within 24 hours, but no reply, and it has been weeks. Now I’m stuck with money paid and no trainers or anyone to get back to my messages.
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Personal trainers at an affordable price
This app has amazing local trainers that come to you to train, all at an affordable price.
I’ve used this app for months now for my mother, and she’s had an amazing experience. Trainers are friendly and knowledgeable, and Peter had excellent customer service. This app is great if you’re looking to get started getting in shape or helping a loved one get in shape.
I’ve used this app for months now for my mother, and she’s had an amazing experience. Trainers are friendly and knowledgeable, and Peter had excellent customer service. This app is great if you’re looking to get started getting in shape or helping a loved one get in shape.
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Just Dont do it
Misleading- just go for a gym membership and hire a Trainer on your own.
Highly recommend
Great professional and friendly trainers. They’ve made training easy and convenient.
Thank you ubfit team
Thanks to the ubfit team for helping me and my wife throughout the full process
We have been training for a year now and we been training with Roberto he’s an amazing trainer
We have reached our goals even before the time we were expecting
Customer service is always helpful and there anytime we need them
Definitely recommend ubfit
We have been training for a year now and we been training with Roberto he’s an amazing trainer
We have reached our goals even before the time we were expecting
Customer service is always helpful and there anytime we need them
Definitely recommend ubfit
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You need this
Love everything about this app! Easy to use and set up. Asks detailed questions about your health and fitness journey in order to connect you with a local personal trainer that fits your needs. I also love how simple and clean the app is, you can tell the creators put a lot of time into setting it up. You can also book a free consultation if you’re unsure on how to reach your health and fitness goals. And there’s no pop up ads or account upgrades which is a plus plus plus 🤗
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No trainers available
Don’t waste your time or your money. Yes they might be cheap however not really but their trainers are on and off and not available to accommodate your training by the date and time you want. They switch you all over to find a trainer for you and this is ridiculous. Don’t trust trainers schedule they will leave it open once you schedule they send you a message they cannot and they find another trainer for you. Horrible customer service, if I could leave zero start I would do!
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Amazing app and great Trainer
Definitely worth a try. If your serious about working out and want something that fits your schedule, this is the place to get great training and very affordable.
Awesome Tool to Reach Fitness Goals
Total convenience when expert trainers come to your home, office, or elsewhere takes away excuses and make sure your workout fits into your busy schedule, and affordable.