Horrible organization
Absolutely horrible customer service, and the whole organization is built on taking your money and not providing any service. These people are crooks stay away from using this app.
BEST THING I DID 💪🏼
Love this app! Customer support team was extremely kind and helpful. They helped me get set up with a trainer in my area and I booked my first session right away. My Trainer is super friendly and knowledgeable. I have been training with him for the past two months and I’m excited to keep going! Love the app, love my Trainer, and super friendly support team. Highly recommend UBFit😃
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Scam
I purchased and signed on for a year of training. I booked the first trainer and she canceled. I booked the second trainer and received confirmation from UBFit. I hired childcare and prepared and the trainer never showed. I called the trainer and she said she has not be a part of the organization for over a year and didn’t know why the company continues to advertise her and book appointments with her. These were enough red flags. I called to cancel and was charged over $600 for cancelling my contract. II fulfilled my part by purchasing and booking sessions. UBFit failed to send a trainer.
UBFit has you sign a contract, not provide trainers and when you quit and want your money back because you did not receive services they take your money for early cancellation. Bait and switch.
UBFit has you sign a contract, not provide trainers and when you quit and want your money back because you did not receive services they take your money for early cancellation. Bait and switch.
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Not recommended for trainers
Not user friendly and terrible to manage
Don’t do it
Ub Fit scammed me by promising a female trainer for my 11-year-old daughters. When the trainer later claimed to be fully booked and unable to continue, I checked the app for a female trainer but found none available. Despite this, Ub Fit continued to charge me, insisting I was under contract.