Ucom User Reviews

Name: Ucom
Rating: 3.89844 (128 reviews)

Ucom

Ucom LLC

📊 Productivity

🎬 Entertainment

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Вылет сразу после PIN code

В заголовке собственно все сказано, после ввода пин-кода приложение вылетает. Пользоваться невозможно, исправьте.

Driver54356

2 months ago

Logging problem

It keeps logging me out
Please fix it

AlexBaghdasarians

5 months ago

Response from developer

Hello! Thank you for your feedback. We’re sorry for the inconvenience. Frequent logouts help protect your account’s security. We’re working on improving app stability. Please ensure you’re using the latest version and contact support if the issue persists.

Верните оплату через терминалы

После отключения оплаты через терминалы, какой смысл тогда пользоваться этим? Если ближайшие пункты Ucom находятся по одной точки в городах. Да умники скажу через карту, но для чего теперь так нужно заморачиватся, если раньше все было намного проще.

Deliplion

5 months ago

Անհնարա ուղակի

Ամեն անգամ հավելվածը բացելիս կրկին մուտքա պահանջում, որը պիտի sms-ով հաստատես ինչն էլ ոչ միշտա հաջողվում , ախր շատ պրիմիտիվ ա, բայց դուք նուրնիսկ 5-6 ամիսա անցել ոչ մի թարմացում չեք էլ արել

Margaryan95

7 months ago

Response from developer

Բարև Ձեզ, շնորհակալություն կարծիքի համար։ Մուտքի գործընթացը SMS-ով ապահովում է Ձեր հաշվի անվտանգությունը։ Մենք մշտապես աշխատում ենք հավելվածի բարելավման վրա, որպեսզի մուտքը լինի ավելի հարմար։ Խնդրում ենք նաև օգտագործել հավելվածի վերջին տարբերակը։

Useless full of bugs!

Facial recognition and PIN code never works. You have to get a new pin everytime to log in. Card payment system never works. You can pay only by adding credit to your phone. These bugs haven’t been fixed four years!!

yesemdoo

8 months ago

Response from developer

Thank you for sharing your feedback. We’re very sorry for the ongoing issues you’ve experienced with facial recognition, PIN login, and card payments. We understand how frustrating this must be, especially when these problems persist. Please know that your feedback is extremely valuable and has been shared with our team to help prioritize improvements in future updates. We appreciate your patience and hope to provide a better experience soon.

Auto-payment is broken

Please fix the auto-payment. It’s frustrating, every time it shows No binding found.

Jacob Clyne

2 years ago

Response from developer

Thanks for your feedback! We understand how frustrating this issue can be. Our team is aware of the problem, and we’re working on improvements. In the meantime, please try re-binding your payment method or contact our support team for assistance.

Horrible

Inconsistent!! Unable to make a payment at the moment. Happens often. The design needs a daytime mode. The loading animation needs to go away.

leonm90

2 years ago

Response from developer

Thank you for your feedback! We understand how frustrating payment issues can be, and we’re working on improving stability. Your suggestions about the design and loading animation are also noted—we’ll share them with our team for future updates. If you need help with your payment, please reach out to our support team.

Save phone number

Niujeli djvara 1 tox kod greq ete peqa karm asem pahi heraxosi hamr amen anqam chhavaqem?? 2024 tivna ete dzev chgideq chatgpt in aseq et mi tox kkgri kta dzez

Kadosh Prikin

2 years ago

Response from developer

Հասկանում ենք ձեր անհարմարությունը։ Մենք աշխատում ենք այս գործընթացն ավելի հարմար դարձնելու ուղղությամբ։ Շնորհակալություն ձեր դիտարկման համար, փոխանցել ենք այն համապատասխան բաժին։

Horrible customer support

This app double charge from customers

Armen Agyan

2 years ago

Response from developer

Hello. We’re sorry to hear about this issue! That shouldn’t be happening. Please contact our support team with your transaction details, and we’ll investigate and resolve this as soon as possible.

Doesn’t work any more…

I used to be able to use this all to refill my account. It no longer works now for over 2 weeks. Called Ucom customer service. They know the app hasn’t been working but have no idea when it will be fixed. Total fail.

SpecialJefferson

2 years ago

Good, but have some issues

Hello dear developers. I liked last major update with all animations and new design. Now I have really annoying problem, that my account logging out automatically very often “In case of security”. It’s bad for me because I use sim card in roaming, and it’s not always possible to get sms from app.
And second problem, not very far from previous. After logging in app requires access to geolocation and leads to the settings, but after access granted app doesn’t recognize it and again leads to the settings. So you just have to “skip” this part and you’ll have access to the app.

Please fix this, and I’ll change my review to 5 stars.

Kirill20123

3 years ago

Response from developer

Thank you for your feedback! We are pleased that you enjoyed the new design and animations. We acknowledge the issues with frequent logouts and geolocation access and have forwarded them to our development team for further investigation. Your input helps us improve, and we appreciate your patience while we work on a resolution.

BAD

You stinky poopy faces why has it been down in arabkir you poopy stinky idiots i hate you all i bet you are red skin or arabs

skskskskskskkskskskskssk

3 years ago

Garbage app that shows incorrect data

Do not trust the balance shown on this app, use it for easy topup but nothing more, i had multiple times seen the app not activating correct internet package because the balance was absolutely wrong hence my topups being insufficient too. This is especially annoying when you travel...

vachix

3 years ago

Response from developer

We appreciate your feedback and understand how frustrating this can be. Our team is working on improving balance accuracy and package activation. In the meantime, we recommend double-checking your balance via USSD or customer support for the most up-to-date information.

Slow and messy

Please remove that endless loading animation. Each time I open the the app it takes a while till the animation ends.
The UI is messy, it is difficult to understand where to find the thing you are looking for.
Constantly signs out and asks to log in again.
The whole process is slow

GrigorGB

3 years ago

remember me tarberak chka?

update es anum gone lav tarberak tesnes aveli vatna darnum.

RafPog

3 years ago

Response from developer

Շնորհակալություն արձագանքի համար։ Մենք մշտապես աշխատում ենք հավելվածի կատարելագործման վրա և կփոխանցենք ձեր դիտարկումները համապատասխան թիմին՝ հետագա թարմացումների համար։

The charm of the program

Please use other colors if possible.
Add dark mode as well.
Also enable the possibility of using two SIM cards in one application at the same time.

Emil.m

4 years ago

Response from developer

Thank you for your suggestions! We appreciate your feedback and will share your requests with our development team. Stay tuned for future updates—we're always working to improve the experience for our users! 😊

Became a TERRIBLE Company

This company used to be great with its services but now DO NOT use this provider especially signing any contracts. They WILL lie to you, take your money, and you won’t receive any service. I’ve been living in Armenia for over 4 years by now and recently they started being very unappreciative. They give false information and do not follow up with what they say. The internet is terrible. Facetime is lagging and keep being interrupted due to poor service. My internet, which has been disconnected for over 5 days, used to be great but now it is so slow you can barely open facebook or youtube. If this was the case, I would pay for dial up.

Khachik B.

4 years ago

Response from developer

We regret to hear about your dissatisfaction. Our goal is to provide the best possible service, and we take concerns like yours seriously. If you are experiencing connection issues, we encourage you to contact our support team so we can work towards a resolution. Your feedback will also be shared with the relevant teams for further improvement.