UEi HUB User Reviews

Customer Experience

Positive experience11.5% of reviews
Neutral3.8% of reviews
Negative experience84.6% of reviews

~ Based on 26 written reviews from the US App Store.

Is UEi HUB Safe?

Not enough ratings yet to assess UEi HUB.

Is UEi HUB Legit?

UEi HUB appears to be a legitimate app. AppsHunter Legitimacy Score for UEi HUB is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App does not work on iphone

I used this app for years then last summer an update was done to the app now i cant use the app because the text of the app wont scroll down to size to fit on phone so its like having a frozing screen .. deleted the app just downloaed it again april 2026 and still cant even navigate through the app to set anything up ..
Show more

If you have apple, do not buy UEI

I bought the hub6 and vacuum gauge and could not be more disappointed. All of my other tools are UEI and I figured this would be a great addition to my toolbox. I could not have been more wrong. I have owned the probes and vacuum gauge for four years now and they don’t work the majority of the time. Every time there is an app update or an Apple update none of my tools work. Do not waste your money on the hub sex or hobby if you have Apple. I’ve been waiting for a return email from support for two weeks with no response. I am hoping there will be some sort of class action lawsuit soon.
Show more

Tool sync

None of my tools will sync now. App is useless and so are the tools since they won’t communicate. Keeps telling me to turn on the Bluetooth when everything is on. Before the update everything worked great.

Terrible

Won’t connect to I phone, so good luck with that

Wireless gauges won’t even connect

Have had these gauges for over a month now and liked using them. After an app update now my 800$ wireless gauge set won’t even connect on my iPhone.

Great app

Seamless measurements all in one app

Horrible app

This app is horrible and works maybe 10% of the time. $1000 of dollars spent on tools you can’t use. Tech support answer is always do you have the most recent version of the app. Delete the app and re download. What a joke.

Why the change

New updated version looks horrible , old version was way clearer to read and easier to understand when uploading documentation of pressures.

DONT UPDATE

The newest update to version 2 of this app DOES NOT support the WPC1 and WPP1 Bluetooth tools. The older version of the app works flawlessly, and the new update has made it so that the WPC1 pipe temperature clamps (connected by AUX) does not transmit line temps to the app.

Just rendered my $500 piece of equipment into fancy pressure taps… so disappointing.
Show more

The app crashes on any test

Yes I deleted and re downloaded yes I did everything the tech team asked for this application needs to be updated for these software bugs. I can’t use my tools than what’s the point.

Non functioning app

App doesn’t function. Period. Fix the app. Fix the app. Fix the app. Fix the app. Fix the app. Fix the app. Fix the app. Fix the app. Fix the app. Fix the app. Fix the app. Fix the app.

Non functioning app

App doesn’t function. Period.

Updated my app. Now it’s bricked.

I updated my app today to see if that would fix some of the issues I’ve been having such as only seeing R22 and no calculation for superheat or subcooling only to find out that it complete bricks the app. Reinstalling the app changes nothing. I open the app and it immediately crashes. Time to throw away these probes and stay far away from UEI.
Show more

Not functioning

For over a year I’ve had problems working with this app. Over $1000 of tools sitting in a bag I can’t use. Support is laughable, they won’t and don’t talk about getting it to work other than removing and downloading again. I work a lot of places with no service. When it did work way back in time I did enjoy taking time stamped screenshots of my testing and results.
Show more

Jouet

Les sondes ressemblent à des jouets pour enfants

What the heck happen to this app!?!!?

Is there o software updates on this app. Why is it showing only R22? Don’t tell me I wasted thousands of dollars invested on tools that are now useless! Unbelievable!

L’application ne fonctionne pas âpres avoir mi son adresse mails

C’est un outil de travail et on ne peut pas l’utiliser

Hey

Great app, love the WPP1s. I work on a lot of heat pumps so you guys should allow us to tweak the names a bit and be able to change liquid and suction to discharge and suction etc. Other than that it’s perfect.

Disappointed

Does not show saturation temp and only has R-22 available. Not entirely wireless either you have to use aux cord for line temp probes

Where are the other refrigerants?

R22 is the only refrigerant that appears. When you toggle to the refrigerant toolbox no other refrigerant choices show up for me to select. I have no other choice but to use the measure quick app to use these probes, unless I am working on an R22 system.