Worst UI
well cant expect from any government app.
One of the worst user friendly app i came across
One of the worst user friendly app i came across
Unable to login
When I’m trying to login with my credentials and enter valid captcha it’s always says incorrect captcha, I have tried multiple times but get log in
Aap information
this application does not provide accurate information
Consumption data
The UGVCL Consumer Application needs improvement. Consumption data is not being displayed properly, and historical usage data is missing for several days. This makes it difficult for consumers to track their electricity usage accurately. Please improve the app performance and ensure that all consumption data is updated correctly and available without delays.
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Email otp not receive
Please update the problem email otp is not received
Could not able to Login
It needs urgent attention to fix this issue
Worst Application
Not fetching data for daily usage. Interval, Daily, Monthly data not fetching.
Buggy App and fraud with consumer
This app has been unusable for me since November 2025. My Consumption Data is completely missing despite having a working Smart Meter and Solar connection. Multiple complaints and emails were submitted, but complaints were repeatedly closed without any actual resolution.
A Smart Meter application that cannot display consumption data defeats its primary purpose. Even after months of follow-up, no responsible officer has provided a solution.
Before promoting Smart Meter services, UGVCL should ensure that the application functions correctly and that customer grievances are genuinely resolved rather than simply closed.
Very disappointing experience.
A Smart Meter application that cannot display consumption data defeats its primary purpose. Even after months of follow-up, no responsible officer has provided a solution.
Before promoting Smart Meter services, UGVCL should ensure that the application functions correctly and that customer grievances are genuinely resolved rather than simply closed.
Very disappointing experience.
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Good information with solar
It has good information with import and export units.
Some calculations could be better like current month’s estimates with offsetting solar generation.
Some calculations could be better like current month’s estimates with offsetting solar generation.
Worst APP Worst Service
Government should shutdown this service and give it to torrent.
Best app
Best app for UGVCL billing
Complaint management is not working
Whenever we lodge any complaint than it will give me null reference number rather than any digit number so please improve your app and service as well….even toll free number doesn’t reach out for half an hour and every time they said that we had a lots of calling on toll free number so why you don’t had a more than 1 toll free number that’s the main question….
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No dashboard show
App modifications required very bed application
Slowness
Very slow after upgrade
Vasantbhai Patel
Very good app
App is Freeze After Downloading and Starting
Please have a look at this application as it is freeze whenever I’m opening it for review of the Bill payment.
App not working.
The app is not able to fetch the data of the given consumer number, it says the consumer number given is invalid.
Waste of time
Capcha reading problem
Data fetch issue
Each time, we need to navigate to the billing page, return to the dashboard, and refresh it to view the data, and even then, the consumption information displays as 0 (NA).
Please resolve all defects without disrupting the customer’s billing cycle.
If your application is still not fully ready, then it should be removed from the Play Store and App Store until all issues and bugs are properly resolved. I am facing serious problems due to this faulty and unstable application.
My neighbour, who also has a smart meter and solar setup, is able to see complete consumption data, but I am unable to see the consumption data in both the app and the web portal.
Kindly fix the problem immediately instead of repeatedly closing complaints without resolution. Please do not play with consumers’ time and trust. If this issue is not addressed properly, I will be forced to report this faulty application and incorrect handling of complaints to higher authorities.
Please resolve all defects without disrupting the customer’s billing cycle.
If your application is still not fully ready, then it should be removed from the Play Store and App Store until all issues and bugs are properly resolved. I am facing serious problems due to this faulty and unstable application.
My neighbour, who also has a smart meter and solar setup, is able to see complete consumption data, but I am unable to see the consumption data in both the app and the web portal.
Kindly fix the problem immediately instead of repeatedly closing complaints without resolution. Please do not play with consumers’ time and trust. If this issue is not addressed properly, I will be forced to report this faulty application and incorrect handling of complaints to higher authorities.
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Good performance
It’s have a take more time to start but now I am satisfied with the app. Please update it’s time to time for super performance.
