UH MyChart Reviews: Is It Legit?

UH MyChart
UH MyChart
University Hospitals Health System, Inc.

Customer Experience

Positive experience49.5% of reviews
Neutral16.0% of reviews
Negative experience34.5% of reviews

~ Based on 206 written reviews from the US App Store.

What users say about UH MyChart

Is UH MyChart Safe?

UH MyChart appears safe based on user ratings. AppsHunter Safety Score for UH MyChart is 85/100.

This assessment is based on 2,958 user ratings, with an App Store average of 4.2/5.

Safety Analysis

79.1% of ratings point to a safe experience
6.1% of ratings suggest some concerns
14.8% of ratings point to a risky experience

~ Based on 2,354 App Store ratings for UH MyChart.

Is UH MyChart Legit?

UH MyChart appears to be a legitimate app. AppsHunter Legitimacy Score for UH MyChart is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Does this thing work

Been trying all day to get into my chart and it won’t work.

Scheduling

I can never schedule online

MyChart

I find the information in MyChart sometimes very confusing. I completed task and it still is there. I really don’t know if I’ve looked at everything the team wants me to look at. When I reply to a message I’m not sure if they know there is another question I need answered.

Horrible app does not work

Will not let me log in no matter how many times I tried changing my password and user id, would give negative stars

Stop asking to track my location

Please turn off the feature that prompt to track my location every single time I open this app. UH does not need to track my location and the EVERY SINGLE time I open this app question is annoying.

Excellent care

Great to have all my needs in the same place. Love my doctors! Thank you UH and support staff for saving my life multiple times and being so kind and caring. Feeling very blessed

Barely usable

App is barely usable, infinite load screens or just doesn’t load or let me schedule anything. The billing part works perfectly though. Imagine that

My chart review

Ok except once I go to the appointment it keeps telling me to make it I already had the ultra sound

Obscure

Constant pain to fill out forms

Uh Parma Hospital Hospital

I took a chance on coming here. I always go to Fairview. I’m so glad I took that chance and came to Parma Hospital. I’ve had excellent care of every Dr that came through this door. and nurses are great. This will be from now on my go to hospital and for my husband also very convenient and wonderful people.
Show more

One of the worst apps aver

Unbelievably terrible. I have a username and password and Face ID and it endlessly says my credentials are wrong and when I try to reset it never sends me a code. Absolutely atrocious for a medical app. University Hospitals should be ashamed of themselves; going to change hospital systems because of how terrible their app is. Beware! The app is terrible and so is the hospital system!
Show more

Scheduling nightmare

Trying to book appointment all day in my chart with Dr
Gazzillo.It gets to the point where it says we need to gather some information and that is as far as it will go. Very Frustrating. I just want to deal with a real person. Not AI !

Dr.Amelita Quedding, Dr.Raymond Chen, Dr. Henry Vucetic

I’m so glad to commend the staff at my medical practitioners’ offices who promptly read and respond to my communications on MyChart. They are extremely conscientious.

The emergency room

They don’t care about people they treat people like they’re just Expendable the doctors and nurse don’t care they treat people like they’re just a paycheck

App keeps crashing

I’m trying to find a doctor and the app crashes when I click on the View Profile link.

MyChart

I’ve found MyChart to be convenient and easy to use. I’m able to schedule visits, see my test results and correspond with my physician.

Scheduling

DEXA bone density scan - schedule at Suburban listed 1:30 today as time available but only after I scheduled it did the details tell me that test could only be done when no meds in previous 24 hours!

so much info at my fingertips

i really like this app. so much useful medical information available in one place, it’s like carrying an entire file cabinet around in your phone. i can review results from procedures, find a new clinic or specialist, list the meds i am taking or have in the past, the info is exhaustive. i’m old so not only do i see more medical pros, i have more trouble trying to keep all the info straight. this app is like having a personal assistant.
Show more

What’s it all mean?

Great that I’m
notified about certain tests and whatnot, but we don’t all work in the medical field. Who really knows what all these acronyms and medical terms mean. Can’t we be informed in a more user friendly manner what some of this stuff actually means so we can make better decisions?

Easy to use

App is easy and accurate